Move – Bromley to Haringey

    On I called Social Care, I was moving from Bromley to Wood Green. As a disabled man I have a lot of equipment from Bromley. A bed with air mattress, Hoist & Shower chair. And a care provider, who provided me with 4 calls a day 365 days a year.
    I was informed it was not their responsibility…
    On this was confirmed in email by Susan… email

    On I made a formal complaint via phone. This complaint was confirmed by letter Complaint 2016-07-28

    As you can see the crux of my complaint has been understood.

    You state you will be moving to Wood Green but say that you have equipment that needs to be moved to your new address. Your complaint is that the council has no procedure in place for service users who move

    On 2016 a response to my complaint was received.
    dm-p158362-response-to-complaint

    You will notice it totally avoids the question that was confirmed on .
    It ignores the obvious lack of a procedure and appropriate training as the answer given by Susan on and supported by OTs was totally wrong.

    It however, agrees to assist in the move.

    From the until (my move date) Bromley made more and more mistakes.

    On I was informed by Haringey that they were still not aware of me and my needs. I again spoke with Social Services and was assured Monica Blake who was dealing with my move would call me back in 5 minutes.
    At (10 minutes after Monica Blake was due to call) I called again and made another complaint with Mario Giannini. He was very apologetic about the lack of action and appeared to understand the urgent requirement and was going to raise the issue with someone one other than Monica Blake.

    This never happened, no one from Bromley has called me to Discuss the delays and lack of support from Bromley.

    Monica spoke with my mother (Mrs Pauline McMorrow) it transpired Haringey where informed on Of My care needs.
    Effectively giving a fellow Council three working day (due to being a Bank Holiday)

    XXXXXX Care are the care provider picked by Bromley to look after me in Haringey

    I’ve seen an email to XXXXXX Care dated providing them with the wrong address.
    Again this would appear to have been rushed. As such XXXXXX care had very little time to prepare for my care needs. I had given Bromley over a month to arrange my care and equipment.

    Bromley have blamed this wrong address on information they got from my mother. I have never giving Bromley permission to speak with my mother. Something as important as an address would be given by me via email.
    When I was in Bromley I was subject to the BedRoom Tax as I had a spare room. So in effect reducing my Housing Benefit, with an aim to make people move without having an effective process to move people. I’d strongly claim this is Obtaining Money by deception.

    On I made a second stage two formal complaint.
    An SAR request for all my records including communication between Bromley and Haringey.
    An FOI request for the move procedure.
    In my email of I requested an acknowledgement of my complaint.
    Bromley Complaint 2 – Move –

    @danielmcmorrow Hi there’s one stage for adult social care complaints with local authorities.
    Link to Tweet

    This would suggest my second complaint off was not needed and the non-response of would allow me to approach to LGO.

    I have time and time again given Bromley a chance to address the concerns I have, they have chosen to ignore me. So I’m now going public. I do not want money I just want answers.

    So my feeling on the ICO have never been hidden.
    I think they are jumped up tits who could not find their way out of a wet paper bag with a map. They hide behind the very legislation they fail to uphold. Time and time again they fail and occasionally make a fuss when its a high profile case.
    On I made both a FOI and SAR. These have 20 and 40 day time limit.
    My initial complaint was put to the ICO on
    On A Graham, Walton emailed me

    I am very sorry that we have not provided a response. However, I can find no trace of your request having been received by our coordinators. Could you please let me know how and where it was sent, so that I can establish what may have gone wrong and take any action needed to correct this.

    It was not until ICO – Decision –

    LGO – Bromley – 2017-02-10 – Final Decision
    It states…

    The Council says it does not have a policy for moving adults from one area to another, but says it will add this to the list of tasks to be completed by its Editorial Board which meets quarterly.

    That’s important.

    It also states…

    After receiving my draft decision statement, Mr X was aggrieved that the Council had continued to charge him a contribution for the six weeks for which it funded his care. He said it only charged him because it had delayed in transferring his case to the new council.As Mr X received the care for which he was charged a contribution, however,he did not suffer any injustice as a result of the charge

    Now the Care Act, That the LGO quote in the Final Decision says…

    Also I question your interpretation of the care act…
    continuity-of-care-and-support-when-adult-moves the relevant suctions are under Continuity of care and support when adult moves parts 37 & 38

    Under …

    38. (1) If, on the day of the intended move as mentioned in section 37(1)(b), (2)(b) or (3)(b), the second authority has yet to carry out the assessment or assessments under section 37(6), or has done so but has yet to take the other steps required under this Part in the adult’s case, it must—
    (a)meet the adult’s needs for care and support, and the needs for support of any carer who is continuing as the adult’s carer, which the first authority has been meeting, and
    (b)where the first authority has been keeping a care account in the adult’s case, itself keep that account on the same basis as the first authority has been keeping it.

    Too me the above suggests it should have been Haringey (the second authority) that paid not Bromley (the first authority)

    On
    As A result we have LGO – Bromley – Decision Review –

    On
    LGO – Bromley – Decision Review 1.3 –

    On
    LGO Letter 2017-03-10 so we have LGO – Bromley – Decision Review – 1.2 –

    On Given the errors made by both LGO and Bromley I made the very kind offer of… Bromley – Decision Payment – 2 – 2017-03-22

    Hello,
    I’ve today received your confirmation of money owed to Bromley.
    I have major issue however propose I will not cash and will return the £250 cheque award to me by the LGO as compensation for your failings. You will accept this as full and final payment of the amount due ​ £374.70 Of cause if this is not acceptable I’ll consider legal action in form of Judicial Review as I maintain the LGO are misinterpreting the Care Act.
    Daniel McMorrow

    On I got XXX. I made the offer on So after 65 days (45 working days) after the offer was made, Bromley said no.
    We now have…
    A SAR Bromley – Decision Payment – 3 –
    A FOI via what do they know

    Dear Bromley Borough Council,
    I am writing to make an FOI request for all the information to which I am entitled under the Freedom of Information Act 2000.
    Please send me original recorded information, which includes information held on computers, in emails and in printed or handwritten documents as well as images, video and audio recordings.
    If this request is too wide or unclear, and you require a clarification, I would be grateful if you could contact me as I 
understand that under the Act, you are required, as a duty, to advise and assist requesters.(Section 16 / Regulation 9).
    ICO guidance: https://ico.org.uk/media/for-organisatio…
    If my request is denied in whole or in part, I ask that you justify all deletions by reference to specific exemptions of the act.
    I will also expect you to release all non-exempt material. I reserve 
the right to appeal your decision to withhold any information or to charge excessive fees.
    If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.
    Please confirm or deny whether the requested information is held (Section 1(1)(a) and consider whether information should be provided under section 1(1)(b), or whether it is subject to an exemption in Part II of the Act.
    If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with 
copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
    I request that the response be provided to me as electronic copies, via WDTK.
    The information should be immediately readable – and, as a freedom of Information request, not put in a PDF or any closed form, which some readers may not be able to access.
    I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

    Has Editorial Board met since February 2017 ?
    If Yes
    What was the agenda ?
    Where all matter discussed ?
    I would like an itemised list of documents either produced or reviewed by the board…
    If No
    When are they due to meet ?
    What is the agenda ?
    How many people on the board ?
    Are all Council Departments Represented ?
    What are the aim of the board ?

    Yours faithfully,
    Daniel McMorrow

    www.whatdotheyknow.com

    I got Bromley – 2017-05-31 – Response-to-Complaint As you can see My request of said evidence of permission In Bromley’s response their was no evidence of permission. So We have Bromley – SAR 2 –

    In The LGO LGO – Bromley – 2017-02-10 – Final Decision it states…

    Mr X complained to the Ombudsman about the length of time the Council had taken to transfer his care to the new council. He said the social worker had only given the new council three days’ notice of his transfer. He said the care agency had missed the first call because it had been given the wrong address, but the Council had tried to say it was his mother who had given the agency that address.He is now happy with the care service he receives

    And

    On the District Nursing staff told the social worker that they could not order Mr X’s new
    equipment until he registered with a GP in the new council area, as they worked to individual GPs. When
    Mr X’s mother telephoned the new council (as advised by the social worker) to check arrangements, the
    member of staff at the new council said they did not have details of Mr X.
    On the District Nursing staff told the social worker that they could not order Mr X’s new equipment until he registered with a GP in the new council area, as they worked to individual GPs. When Mr X’s mother telephoned the new council (as advised by the social worker) to check arrangements, the member of staff at the new council said they did not have details of Mr X.

    So the Social Worker ​recommend mother contact my new council.From the wording of the document I understand Social Worker​ works for Bromley.
    In ​my SARs ​shows Bromley ​employees Monica Blake,​ Tameka Morrison ​and Jo Fielder ​spoke
    with my mother Pauline McMorrow ​now either you did speak with her or the SARS ​is fictitious

    Either Bromley broke The Data Protection with regards to talking with my mother or the broke it with forged SAR disclosure.

    Dear Mr McMorrow,
    Thank you for your request received yesterday under the Freedom of
    Information Act for information relating to an Editorial Board.

    I am not aware of this body. Please contact me if you have any further
    information that might explain what it is and I will endeavor to provide
    the information that you require if we hold it.
    Thanks,
    Graham Walton

    This would suggest Bromley lied to the LGO when they said.

    The Council says it does not have a policy for moving adults from one area to another, but says it will add this to the list of tasks to be completed by its Editorial Board which meets quarterly.

    I made a the above FOI request using www.whatdotheyknow.com. FOI Requests Have a 20 (working) day limit. Bromley yet again failed to respond.

    Dear Bromley Borough Council,
    Please pass this on to the person who conducts Freedom of Information reviews.

    I am writing to request an internal review of Bromley Borough Council’s handling of my FOI request ‘Editorial Board’.
    I have once again referred this to the ICO.

    A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/editorial_board

    Yours faithfully,
    Daniel McMorrow
    www.whatdotheyknow.com

    I’m more and more convinced Bromley is run my failed used car salesmen. The ineptitude and stupidity is amazing.

    Today I received Dom 2017-05-08 till 2017-06-04
    I’ve lost count of the number of time I’ve told Bromley I won’t be paying.

    Published by

    Daniel McMorrow

    34 Year old disabled geek,