ILL

So at 2300 I began a 3 month nap.
What is a difficault time full of mixed emotions and relelection on the struggle being disabled has been…

I’m presented with…

Lies

However a special thanks to Joe Lynch – I’ve been reading all the updates and wishes.

Care Cost

So once again I’m left confused and puzzled by the stupidity of the government.

I rely on care for quite basic functions, i.e. Shower, Toileting and Cooking. I get 4 single handed visits a day. I accept I should contribute towards the cost of this care. However Liberata (The company who manage the money side of care) have increased my contribution from £17.70/week to £62.55/week

While this is a lot, the logic behind the increase is mad

I get
ESA (Employment and Support Allowance)
DLA (Disabillity Living Allowance) Higer Rate Care & Mobility.

Point 1
I only pay for my care as I get ESA
Point 2
From DLA – Care £27.20 & £11.00 are disreguarded. No explanation as to how these figures are reached is given.
Point 3
The apporatily named DLA Care is mostly ignored.

1. Overview
If you’re ill or disabled, Employment and Support Allowance (ESA) offers you:

  1. financial support if you’re unable to work
  2. personalised help so that you can work if you’re able to

You can apply for ESA if you’re employed, self-employed or unemployed.
You might be transferred to ESA if you’ve been claiming other benefits like Income Support or Incapacity Benefit.

ESA

1. Overview
Disability Living Allowance (DLA) is a tax-free benefit for disabled people who need help with mobility or care costs.

DLA is ending for people who were born after 8 April 1948 and are 16 or over.

You can only make a new DLA claim if you’re under 16.

You’ll continue to get DLA until the Department for Work and Pensions (DWP) writes to tell you about when it will end. The letter will invite you to apply for a new benefit called Personal Independence Payment (PIP) and tell you what to do next.

Use the PIP checker to find out how your DLA will be affected by PIP.

Your DLA will continue if you were born on or before 8 April 1948. You’re not then entitled to claim PIP.

DSA

Amazon


On I made a FOI request to Department for Business, Energy and Industrial Strategy
On They responded with
Advice given to Home delivery companies regarding Covid 19
The most impotant part…

This guidance does not supersede any legal obligations relating to health and safety,
employment or equalities, and it is important that businesses or employers continues to comply
with their existing obligations including those relating to individuals with protected
characteristics. It contains non-statutory guidance to take into account when complying with
these existing obligations.

The email’s of 29-12-2020, 20-12-2020, 30-12-2020,
15-07-2020, 20-02-2021, 15-02-2021,
29-12-2020, 08-03-2021, 21-01-2021,
03-02-2021, 06-04-2021, 30-03-2021
Where it states

leave packages at your doorstep

it’s not compatible with the Equality Act 2010. As a Covid19 response.

On

Damien Purtell

from

Executive Customer Relations Department

apparently enrolled in a “new” process to ensure Dilivery Instructions are followed.
However On

Lori

said

depot senior management has moved your deliveries to a top priority route ....

In several email it’s been states (or implied) compensation is not offered. Yet On
a Ring Doorbell & Gift Card was offered. On a Hamper was
offered. The email’s below all offered a

Good will gesture


email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr. McMorrow, This is Lori with Amazon’s Shipping and Delivery Support

Executive Customer Relations (Department)

again. Thank you for your
email. I do apologise if there was some confusion. As per your last paragraph in your previous
email, you had indicated that you were accepting the gift card option. As for the email today, I
had emailed you a second time yesterday informing you that the depot senior management has moved
your deliveries to a top priority route moving forward and they have assured me there would be no
future issues with your deliveries. Should you have any further issues, please reply to this email
so I can address it immediately with them. Thank you and have a great day ahead! Warmest
regards, Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Hello Daniel, I’m Mitchell H, from Amazon.co.uk’s

Executive Customer Relations (Department)

. Lori is currently out
of the office, but I’ll make sure they receive your message when they return. Thank you so much
for your cooperation. I hope you have a wonderful day. Did I solve your problem? If yes,
please click here: If no, please click here: Warmest regards, Mitchell H.
Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr. McMorrow, This is Lori with Amazon’s Shipping and Delivery Support

Executive Customer Relations (Department)

again. Thank you for
your email. I’ve applied a Gift Card in the amount of £100 to your account as a gesture of
goodwill. This is already on your account and ready to use. You can use this towards a future order
on the Amazon.co.uk website. You can check your Gift Card balance at any time by going to “View
Balance” in the “Gift Cards & Top Up” section of Your Account, or clicking the following link:
For more information on Gift Cards, visit the following link: Mr. McMorrow, Thank you for
bringing this to our attention as these actions are unacceptable and will not be tolerated. I’ve
been informed that with the top priority now in place, there will be no further issues. However, if
you have any issues please reply to my email so I can personally take care of the issue you’re
having. Thank you and have a wonderful rest of your day! Warmest regards, Amazon.co.uk
{EMAIL SIGNTURE REMOVED}

email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr. McMorrow, This is Lori with Amazon’s Shipping and Delivery Support

Executive Customer Relations (Department)

. Thank you for taking the
time to speak with me today. As communicated on the phone this morning I’ve reached out to the
highest senior management at the delivery station that is in charge of delivering to you. We are
working on a process to ensure this type of behaviour is stopped immediately! Again, I can’t
apologise enough that this hasn’t been fully resolved. Please allow me 3 days to hear back from
the senior management team to see what they are going to put into place. I will reach back out to
you by the end of the day on Saturday the 5th June 2021 with an update. You had mentioned
compensation of some sorts, while we typically don’t offer compensation for this as it is difficult
to quantify a poor experience into a monetary value, which is why I would like to focus our energy
on addressing your concerns and expectations for Amazon Logistics. Any corrections that are made to
your delivery instructions should affect your localised address, and should improve the delivery
experience other customers who utilise our services in your area. This would help lay the framework
to improve your overall future shopping experience with Amazon.co.uk. I know no amount of money
can make up for this poor experience and, although it cannot change what has happened, as a gesture
of goodwill we would like to send you a gift by way of apology. Perhaps a food hamper, and a
£100 gift voucher. Please reply to this email to let us know if you would like to accept this
gift.  For the food hamper, please also let us know of any dietary requirements / restrictions.
Thank you Mr. McMorrow for allowing me to continue to work on this and come to a resolution. You can
reach me by replying directly to this email as there isn’t a phone number available for this
department as it is a very small team. I do apologise for the mis-communication there. Please engage
me with any future delivery issues immediately. Warmest regards, Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr. McMorrow, My name is Becky B. and I work within Amazon Shipping and Delivery Support

Executive Customer Relations (Department)

, my colleague
Lori is currently out of the office so I’m responding on their behalf. I will be sure to bring this
to their attention. She will be returning today. Since they are most familiar with your inquiry,
we’d appreciate your patience in allowing them to follow-up with you then. I’ll make sure your email
is brought to their attention. Did I solve your problem? If yes, please click here: If
no, please click here: Warmest regards, Amazon.co.uk {EMAIL SIGNTURE REMOVED} —- Original Message: —- I was expecting a
follow up call. I want a full legal explanation of the attached. Tomorrow I submit legal
claim. This is about 800. Your offer of compensation better be good. Mr McMorrow On
13/05/2021 19:25, ecr-amzl-replies@amazon.co.uk wrote: > Dear Mr. McMorrow, > > This is Lori
with Amazon’s Shipping and Delivery Support

Executive
Customer Relations (Department)

. Thank you for taking my call today. > > I’m saddened this
hasn’t been 100% resolved for you as of yet. > > I’ve escalated this to the depot once again and
will take this an additional step further to ensure we get this resolved for you immediately! Please
reply to this email with any further issues you have with any and all deliveries moving forward so I
can personally check into those issues. > > Alternatively, you can also feel free to reach out to
me directly at 571-234-4252 as I’m in the office Tuesday through Saturday 10:00-19:00 BST > >
Thank you Mr. McMorrow, please allow me the opportunity to make this right. I look forward to
working with you to get this resolved. > > > Warmest regards, > > > Amazon.co.uk > {EMAIL SIGNTURE REMOVED} > >

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-7582497-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-7582497-8049967

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-8199412-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-2713179-3507548

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-8199412-5218705

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-8199412-5218705 Order #204-2713179-3507548

email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr. McMorrow, This is Lori with Amazon’s Shipping and Delivery Support

Executive Customer Relations (Department)

. Thank you for taking my
call today. I’m saddened this hasn’t been 100% resolved for you as of yet. I’ve escalated this
to the depot once again and will take this an additional step further to ensure we get this resolved
for you immediately! Please reply to this email with any further issues you have with any and all
deliveries moving forward so I can personally check into those issues. Alternatively, you can
also feel free to reach out to me directly at 571-234-4252 as I’m in the office Tuesday through
Saturday 10:00-19:00 BST Thank you Mr. McMorrow, please allow me the opportunity to make this
right. I look forward to working with you to get this resolved. Warmest regards,
Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Hello, I’m writing to follow up on your conversation with Amazon Customer Service. Did I
solve your problem? If yes, please click here: If no, please click here: Warmest
regards, Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-4568300-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your Amazon package will be
delivered today. To help ensure the safety of our customers and delivery partners, we will now

leave packages at your doorstep

where appropriate and move
back before you collect your package. If you would like to tell us a safe location to leave your
package, please update delivery instructions by visiting our Track your package page:
Track your package: Order #204-4568300-6240346 Hemp Pain Relief Cream – Relieves Muscle,
Joint Pain, Lower Back Pain, Knees, and Fingers – Inflammation – Hemp Extract ——————-
—————————————————————————————————-
——————— This email was sent from an email address that can’t receive emails. Please
don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-4568300-6240346

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-4568300-6240346

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-3465778-7750718

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, I’m very sorry to hear of the difficulty experienced in relation to the delivery of
your neighbour´s order. We continually monitor our delivery service and take complaints of
this nature very seriously. I’ve forwarded details of the incident to the relevant department
within Amazon for investigation. You’ll receive an update within 24-48 hours. I’ve forwarded
details of this incident to the appropriate delivery provider, for your local area within Amazon,
who will investigate this, and take the necessary steps to ensure that this associate does not
repeat this behaviour in future. We realise this incident reflects negatively upon Amazon.co.uk
and the feedback you’ve provided will be used in reviewing the service. Thank you for taking the
time to contact us and to bring this to our attention. I look forward to hearing from you.
Warmest regards, Clayton M Amazon.co.uk {EMAIL SIGNTURE
REMOVED}

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-6536517-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your Amazon package will be
delivered today. To help ensure the safety of our customers and delivery partners, we will now

leave packages at your doorstep

where appropriate and move
back before you collect your package. If you would like to tell us a safe location to leave your
package, please update delivery instructions by visiting our Track your package page:
Track your package: Order #204-6536517-2018769 Running Headband Sweat Bands Head Band
for Women and Men Non-Slip Elastic Sports Headbands (Black, Gray, Orange, Blue-Green, Fluorescent
Green) ——————————————————————————————
————————————————– This email was sent from an email address that
can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-6536517-2018769

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-3465778-7750718

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-6536517-2018769

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-1964201-1747528

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-1964201-1747528

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-9459011-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with
Multipurpose Cleaner… will be delivered today. To help ensure the safety of our customers
and delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-9459011-9137107 Multipurpose Cleaner Portable Ultrasonic Cleaner for Vegetables Fruits
Waterproof Watches Glasses Cleaning ————————————————————
——————————————————————————– This email was
sent from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-9459011-9137107

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-9459011-9137107

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-7473627-5397911

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-7473627-5397911

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-7828322-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Comter
External CD DVD… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-7828322-8030747 Comter External CD DVD Drive, USB 3.0 USB-C CD DVD RW Reader Rewriter
with SD TF Card Reader & USB-Stick ————————————————————–
—————————————————————————— This email was
sent from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-7828322-8030747

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-7828322-8030747

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-7845235-9042724

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-1843554-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with
MeisterFurniture Moving… will be delivered today. To help ensure the safety of our customers
and delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-1843554-6993116 MeisterFurniture Moving Roller Set 419900, 5 Pieces —————-
—————————————————————————————————-
———————— This email was sent from an email address that can’t receive emails.
Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-1843554-6993116

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-6369042-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 512GB
Micro SD Card High… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-6369042-8807505 512GB Micro SD Card High Speed Class 10 SDXC with Free SD Adapter,
Designed for Android Smartphones, Tablets and Other ———————————————
———————————————————————————————–
This email was sent from an email address that can’t receive emails. Please don’t reply to this
email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with The bread
rack with wheels… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-6092176-0739503 The bread rack with wheels for washing machine can move the two wheels
to support the load of 200 kg ——————————————————————-
————————————————————————- This email was sent
from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-5357849-0768365

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-6369042-8807505

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-6092176-0739503

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-6369042-8807505

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-1843554-6993116

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-6092176-0739503

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-5357849-0768365

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-9644457-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Conference
USB Microphone… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-9644457-8097907 Conference USB Microphone for Meeting Business Computer PC,
Laptop,Desktop,Mac & Macbook, Portable Table for Online Chatting, Calls, Meeting, Video Co ——
—————————————————————————————————-
———————————- This email was sent from an email address that can’t receive
emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-9644457-8097907

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-9644457-8097907

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-8089441-8912358

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-8089441-8912358

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-7477639-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your Amazon package will be
delivered today. To help ensure the safety of our customers and delivery partners, we will now

leave packages at your doorstep

where appropriate and move
back before you collect your package. If you would like to tell us a safe location to leave your
package, please update delivery instructions by visiting our Track your package page:
Track your package: Order #204-7477639-0783516 Foot Soak With Tea Tree Oils, Bath Salts
Epsom Salts, Dead Sea Salt, Bactericidal for Hard Skin and Tired Feet, ————————–
—————————————————————————————————-
————– This email was sent from an email address that can’t receive emails. Please don’t
reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-7477639-0783516

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-7477639-0783516

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #203-1587406-6689915

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-1587406-6689915

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-3771601-8381147

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-3771601-8381147

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-0175315-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Raspberry
Pi Pico Board… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-0175315-6943508 Raspberry Pi Pico Board with Pre-soldered Header Flexible
Microcontroller Board Based the Raspberry Pi RP2040 Chip Featured Dual-core ARM Cortex ———-
—————————————————————————————————-
—————————— This email was sent from an email address that can’t receive
emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-0175315-6943508

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-0175315-6943508

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-9429061-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Amazon
Brand – Eono Water… and 3 more items will be delivered today. To help ensure the safety of
our customers and delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-9429061-0570755 Eono by Amazon – Solid Phone Armband with Compartments for iphones,
Samsung & More, Hard Shell Arm Phone Pouch for 2 of Master Lock 3109EURDAT Certified Ratchet
Strap with S Hook, Black, 5m x 25mm Strap Amazon Brand – Eono Water Bottle 750ml, Vacuum
Insulated Stainless Steel Water Bottle with Straw and 3 Lids, Unique Colorful ——————-
—————————————————————————————————-
——————— This email was sent from an email address that can’t receive emails. Please
don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-9429061-0570755

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-4124695-5753952

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-4124695-5753952

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-9429061-0570755

email from dmcmorrow@mage-net.net To ecr-amzl-replies+a2sbfkhf9yxyla@amazon.co.uk,

Thanks for your reply. Oh wait.

email from dmcmorrow@mage-net.net To ecr-amzl-replies+a2sbfkhf9yxyla@amazon.co.uk,

www.mage-net.net/amazon

email from ecr-amzl-replies@amazon.co.uk To dmcmorrow@mage-net.net,

Hello, I’m sorry but I couldn’t find an Amazon.co.uk account under the e-mail address from which
you’ve written. For security reasons and to protect your privacy, we can only take action on an
account or send account information when the request comes from the e-mail address related to that
account. Please ensure you are contacting us from the email address associated with your account,
this is the only way to be certain that the request is coming from the account holder and that all
personal information is protected. We’re sorry for any inconvenience this causes. If you can’t
find the information you need from our Help pages, please contact us via the link below: If
you no longer use the e-mail address you used when you first shopped at Amazon.co.uk, I’d strongly
recommend changing the e-mail address on file for your account. (As a security precaution, we ask
that customers change their e-mail addresses themselves directly on our website. This ensures that
the person requesting the change knows the password for their existing account, preventing any
unauthorised changes.) You can change your e-mail address by visiting Your Account, and
selecting “Login & Security”. For more information on changing your e-mail address or password,
please visit our Help page: We appreciate your patience with our security measures and hope
to see you again soon. Warmest regards, Chris Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,

You don’t know what you are doingJust had another parcel left on the floor!You get a lawyer to call
me by tomorrowMr McMorrow

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-6612700-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Aspectek –
Fly and Insect… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-6612700-4828310 Aspectek – Fly and Insect Killer 20W UV light Attract to Zap Flying
Insects Playing Excellent Role as Bug Zapper, —————————————————
—————————————————————————————– This
email was sent from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-6612700-4828310

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-6612700-4828310

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-1365376-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 4 50 x
Nescafe Dolce Gusto… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-1365376-3997119 4 of 50 x Nescafe Dolce Gusto Coffee Capsules – 50 x Americano Capsules
—————————————————————————————————-
—————————————- This email was sent from an email address that can’t
receive emails. Please don’t reply to this email.

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, This is Carisse from Amazon UK Retail. I wanted to confirm in writing for you
that, as we discussed on the phone that I have contacted the Seller, Comcen Computer Supplies Ltd,
on your behalf. I’ve specifically mentioned that they need to contact you directly with the
information about the carrier for this delivery so that you can escalate this driver who delivered
your order. Please allow Comcen Computer Supplies Ltd up to 48 hours to reply to the e-mail we’ve
sent on your behalf, although in most cases you’ll receive a reply much sooner. It’s possible that
the Seller’s reply may be routed to the spam filters owned by your e-mail provider. You can always
see all e-mails between you and any Marketplace Seller using the Seller Communications Manager via
the following link: You can reply to the Seller directly if required in the same way as you
would for any other e-mail. Alternatively you can reply to the Seller using the Seller Communication
Manager by clicking on the link above. Just so you know, if you have a problem with a Marketplace
order, you can go to Your Orders and click “Problem with order”; you’ll be asked to
select the most appropriate issue, then we’ll let you know the quickest way to solve the problem.
All Marketplace orders are covered by our A-to-z Safe Buying Guarantee. You can visit the following
page to learn more: For further information on leaving Seller feedback please visit our Help
pages: I hope this helps. We look forward to seeing you again soon. Did I solve your
problem? If yes, please click here: If no, please click here: Warmest regards,
Carisse C. Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-1365376-3997119

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-1365376-3997119

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-1792100-3512310

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-3026560-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with ACE2ACE
Pet Hair Remover… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-3026560-8458739 ACE2ACE Pet Hair Remover Roller, Reusable Animal Hair Removal Brush for
Dogs and Cats, Easy to Self Clean the Pet ——————————————————-
————————————————————————————- This email
was sent from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-3026560-8458739

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-3026560-8458739

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-1792100-3512310

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-7166048-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with IGNPION 2
pcs Stainless… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-7166048-7137938 IGNPION 2 pcs Stainless Steel Kick Down Door Locks Stopper Holder Spring
Loaded Adjustable ——————————————————————————
————————————————————– This email was sent from an email
address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-7166048-7137938

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-7166048-7137938

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-1804468-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 3 Maxhood
Raspberry Pi Power… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-1804468-4603533 3 of Maxhood Raspberry Pi Power Switch,USB C Male to Female Inline
On/Off Switch Cable for Raspberry Pi 4 ———————————————————
———————————————————————————– This email
was sent from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-1804468-4603533

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-1804468-4603533

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-8272552-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 50 x
Nescafe Dolce Gusto… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#203-8272552-2866711 50 x Nescafe Dolce Gusto Coffee Capsules – 50 x Americano Capsules –
—————————————————————————————————-
————————————— This email was sent from an email address that can’t
receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Black &
Decker PV1200AV-XJ… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#203-4302028-7588369 Black & Decker PV1200AV-XJ Car Vac, Grey/Red ———————–
—————————————————————————————————-
—————– This email was sent from an email address that can’t receive emails. Please
don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #203-4302028-7588369

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #203-8272552-2866711

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-4302028-7588369

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-8272552-2866711

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-6954045-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Your Amazon Fresh order has been delivered, now rate your experience

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon Fresh Order: #204-2979986-3577925

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with easynight
portable travel… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-6954045-5529137 easynight portable travel blackout blind new improved (Regular 1.5m x
1.45m) —————————————————————————————–
————————————————— This email was sent from an email address
that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-6954045-5529137

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-6954045-5529137

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-8776579-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 0,5m –
purple – 5 pieces … will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-8776579-0494742 0,5m – purple – 5 pieces – CAT.6 Ethernet Lan Network Cable RJ45 |
10/100/1000/Mbit/s | Patchcabel | CAT 6 ———————————————————
———————————————————————————– This email
was sent from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-8776579-0494742

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-8776579-0494742

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-1626858-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with DK
LifeSense 20 oz (568 ml… and 1 more item will be delivered today. To help ensure the safety
of our customers and delivery partners, we will now

leave packages at
your doorstep

where appropriate and move back before you collect your package. If
you would like to tell us a safe location to leave your package, please update delivery instructions
by visiting our Track your package page: Track your package: Order
#203-1626858-7905925 DK LifeSense 20 oz (568 ml) Travel Tumbler – Stainless Steel – Double-
Wall Vacuum Insulated Mug – Reusable Coffee/Tea/Cup – Greens Steel Beast Handle for 20oz
Tumbler Cup – Black —————————————————————————-
—————————————————————- This email was sent from an
email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #203-1626858-7905925

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-1626858-7905925

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-9584425-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 2
rhinocables Ethernet Flat… will be delivered today. To help ensure the safety of our
customers and delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-9584425-2659512 2 of rhinocables Ethernet Flat CAT6 Cable LAN Patch Network Gigabit Thin
Internet RJ45 Category 6 Broadband Router Lead Compatible with CAT5 —————————–
—————————————————————————————————-
———– This email was sent from an email address that can’t receive emails. Please don’t
reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-0797467-1869918

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-9584425-2659512

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-9584425-2659512 Order #204-0797467-1869918

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-1818058-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 2 WD Green
240 GB Internal… and 2 more items will be delivered today. To help ensure the safety of our
customers and delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-1818058-5084310 2 of Sabrent M.2 SSD [NGFF] USB 3.0 aluminum Enclosure [UASP Support]
(EC-M2MC) 2 of WD Green 240 GB Internal SSD M.2 SATA, Green-Performance —————-
—————————————————————————————————-
———————— This email was sent from an email address that can’t receive emails.
Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-1818058-5084310

email from dmcmorrow@mage-net.net To complaints@amazon.co.uk,amazon-uk-limitedlegal@amazon.com,managingdirector@amazon.co.uk,

Ok. How much damage you think a court case would do for the Amazon brand?Pictures of Amazon drivers
without a mask?07725586509

email from no-reply@amazon.co.uk To dmcmorrow@mage-net.net,

Hello, Our Customer Service department didn’t receive the e-mail message below. If you still need
help, please visit one of the pages below so we can quickly provide you with additional information
or give assistance via e-mail or phone. Your Account provides quick access to open and completed
orders and other account information. Use the Help search to quickly find the information you
need. Copy the message below into our contact form to send us an e-mail. If you’d rather talk
to us on the phone, select “Phone”. We look forward to hearing from you.
——————————————————————————–To: dsar-
request+A14FZ1I4JRU3JM@amazon.co.uk From: Daniel McMorrow Subject: SAR I
have referred this to the ICO

email from dmcmorrow@mage-net.net To dsar-request+a14fz1i4jru3jm@amazon.co.uk,

I have referred this to the ICO

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-1818058-5084310

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-8527498-xXxXxXx

email from dmcmorrow@mage-net.net To amazon-uk-limitedlegal@amazon.com,hancrawt@amazon.co.uk,

Are you alive?

email from dmcmorrow@mage-net.net To amazon-uk-limitedlegal@amazon.com,hancrawt@amazon.co.uk,

What’s a fair settlement offer for the distress cause?

email from dmcmorrow@mage-net.net To amazon-uk-limitedlegal@amazon.com,hancrawt@amazon.co.uk,

How many emails are you planning on ignoring?Mr McMorrow

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with GeeekPi
Raspberry Pi… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-8527498-5894703 GeeekPi Raspberry Pi Cluster Case, Raspberry Pi Rack Case Stackable Case
with Fan 120mm RGB LED 5V Fan for Raspberry —————————————————–
————————————————————————————— This
email was sent from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order: #204-8527498-5894703

email from dmcmorrow@mage-net.net To hancrawt@amazon.co.uk,

When I proceed with with legal action how are Amazon going to defend ignoring my tweets & emails?I
claim Your drivers lie, that they ignore Covid19 restrictions are you’ve not answered a single
claim.Mr McMorrow

email from dmcmorrow@mage-net.net To hancrawt@amazon.co.uk,

Comments ?

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-8527498-5894703

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Daniel McMorrow, My name is Mritunjay and I work within Amazon

Executive Customer Relations (Department)

. Please accept my
sincere apologies for the inconvenience caused with regards to the delivery of your Order
# 204-2253092-7819539. I have checked the above order for you and confirmed that there was
no delivery instructions added to your above order. As per latest tracking on the order it say
that it was delivered on 25 January 2021 at 04:25:56 PM. Could you please confirm if you
have received the above order if not then we will take appropriate action. Should you require any
further assistance kindly contact us back we will be more than happy to assist you. I hope this
helps. We look forward to seeing you again soon. Mritunjay J

Executive Customer Relations (Department)

Amazon.co.uk —-
Original Message: —- This is a Phone contact, please refer to annotations for details.

email from dmcmorrow@mage-net.net To hancrawt@amazon.co.uk,

Comments?It will be interesting to hear your defense for ignoring two of my letters, ignoring My
SARs.Sending drivers without masks destroyed the Covid19 execuseYou encourage to call 07725586509Mr
McMorrow

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-4351010-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-9099679-xXxXxXx

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-6578619-3825105

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-0571817-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Heinz
Salad Cream, 10 ml… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-0571817-6300314 Heinz Salad Cream, 10 ml (Pack of 200) —————————–
—————————————————————————————————-
———– This email was sent from an email address that can’t receive emails. Please don’t
reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-0571817-6300314

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-4490040-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with USB Hub SD
Card Reader… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#203-4490040-5964369 USB Hub SD Card Reader, Atolla USB 3.0 Hub with 3 USB Data Ports and
SD/Micro SD card reader, Ultra ——————————————————————
————————————————————————– This email was sent
from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-4490040-5964369

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-4490040-5964369

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-5402620-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-0145037-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Resolva
Moss Killer Ready… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-5402620-6053903 Resolva Moss Killer Ready to Use, 3L ——————————-
—————————————————————————————————-
——— This email was sent from an email address that can’t receive emails. Please don’t reply
to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-0145037-7205155

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-5402620-6053903

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-0145037-7205155

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-5402620-6053903

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-8334435-2354724

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-8258272-1817130

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-8258272-1817130 Order #203-8334435-2354724

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-9423652-7962707

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-9423652-7962707

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-7398401-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with UV
Sterilizer Box UVC… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#203-7398401-8255539 UV Sterilizer Box UVC Sanitizer Light Lamp with 12 LED Lamp Beads Fast
Sterilization 99.9% in 5 mins, Portable Ultraviolet ———————————————
———————————————————————————————–
This email was sent from an email address that can’t receive emails. Please don’t reply to this
email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-7398401-8255539

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-7398401-8255539

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-8732978-5272305

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-5540097-2873145

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-1104670-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with SPOLEY UV
Light Sterilizer… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-1104670-4173120 SPOLEY UV Light Sterilizer, Handheld Waterproof UV Wand Sterilizer for
Hotel Household Wardrobe Toilet Car Kitchen Toys Pet Area, Travel ——————————-
—————————————————————————————————-
——— This email was sent from an email address that can’t receive emails. Please don’t reply
to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-1104670-4173120

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-8732978-5272305

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-5540097-2873145

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-1104670-4173120

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-9146632-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Miseyo
Wide Roller Stamp… and 1 more item will be delivered today. To help ensure the safety of our
customers and delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-9146632-1641133 Miseyo Wide Roller Stamp Identity Theft Stamp 1.5 Inch Perfect for
Privacy Protection – Yellow(Including 3 Refills) Miseyo Wide Roller Stamp Identity Theft
Stamp 1.5 Inch Perfect for Privacy Protection – Yellow —————————————–
—————————————————————————————————
This email was sent from an email address that can’t receive emails. Please don’t reply to this
email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-9146632-1641133

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-1153374-9738742

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-9146632-1641133

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-1153374-9738742

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-6755044-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-8937751-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with GTIWUNG 9M
29.5Ft Cable… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-6755044-9207522 GTIWUNG 9M 29.5Ft Cable Tidy Wrap Cable Management System Cutable
Flexible Cable Tidy Tube Spiral Cable Tidy Sleeves 10mm/0.39” for ——————————
—————————————————————————————————-
———- This email was sent from an email address that can’t receive emails. Please don’t
reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 2Pack
ChromLives Camera… and 2 more items will be delivered today. To help ensure the safety of
our customers and delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#203-8937751-2328335 2Pack ChromLives Camera Clamp Mount Ball Head Monitor Clamp – Super
Clamp and Mini Ball Head Hot Shoe Mount with Ipow iPad Tripod Mount Adapter Universal Tablet
Clamp Holder(4.8 – 7.8 Inch Adjustable Width), Fits Apple Ipad 2 3 WANBY 11 Inch Articulating
Friction Magic Arm & Large Adjustable Super Rod Clamp Pliers Clip with 1/4″ and 3/8″ Thread —–
—————————————————————————————————-
———————————– This email was sent from an email address that can’t receive
emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-6755044-9207522

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-8937751-2328335

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-6755044-9207522

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-8937751-2328335

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-0227357-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your Amazon package will be
delivered today. To help ensure the safety of our customers and delivery partners, we will now

leave packages at your doorstep

where appropriate and move
back before you collect your package. If you would like to tell us a safe location to leave your
package, please update delivery instructions by visiting our Track your package page:
Track your package: Order #203-0227357-9071526 Doc Johnson Bust It Squirting 8.5″
Realistic Dong ———————————————————————————
———————————————————– This email was sent from an email
address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-0227357-9071526

email from return@amazon.co.uk To mage@mage-net.net,

Return received for Seagate Desktop, 8 TB, External….

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-0227357-9071526

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-5973447-3888343

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-5973447-3888343

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-6556238-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Seagate
Desktop, 8 TB… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-6556238-7985106 Seagate Desktop, 8 TB, External Hard Drive HDD – USB 3.0 for PC Laptop
and Mac and Two-year Rescue Services ————————————————————
——————————————————————————– This email was
sent from an email address that can’t receive emails. Please don’t reply to this email.

email from cs-reply@amazon.co.uk To amazon@mage-net.net,

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Mr McMorrow Thank you for making it Amazon this is Kadejah it was a pleasure assisting you
today! I’m sorry to hear that your order #204-1763780-5601151 isn’t with you yet. I’ve checked
and can see that the carrier has updated us to say that they have your package but there will be a
delay delivering it to you. The carrier is working on resolving the issue as fast as possible. If
you haven’t received your parcel by 20 December 2020, please visit Your Orders in Your Account or
click for replace or refund options. Well be happy to replace or refund your order if its not
delivered by that date. We ask you to wait until then because we still expect this order to arrive.
It is likely the original order would arrive before a replacement, and creating a replacement order
at this stage may result in you having to return one of the items. Please be assured that our
transport team continually monitor instances like this, and the carrier will deliver this to you as
soon as possible. If the order arrives later than required and youd like a refund please refuse
delivery, or visit our Returns Support Centre to create a personalised return label to send it back
for a refund: I hope this helps. Did I solve your problem? If yes, please click here:
If no, please click here: Warmest regards, kadejah f Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr Mc Morrow Thank you for taking the time to contact us and for bringing this to our
attention. I’m sorry to hear about your experience. The safety of our customers, employees and
delivery partners is our top priority, and I will pass on your feedback to the appropriate team
immediately for further evaluation. We have distributed personal protective gear, such as masks
for our employees and delivery partners, and implemented temperature checks across our operations
worldwide. To learn more about the measures we’ve taken to keep our teams safe, please
visit https://blog.aboutamazon.com/company-news/amazons-actions-to-help-employees-
comm… ] During these unprecedented times, Amazon’s delivery partners have also been
advised to reduce contact with customers by placing packages at the customer’s doorstep and stepping
back. If an ID check is required, these are now performed at a distance. You can also choose a
safe location where the driver can leave your package if you are not able to answer the door. To
provide delivery instructions, please go to Your Address Book and select “Add delivery instructions”
for the address you want to update. Once again, please accept our sincere apology for this
incident and thank you for thank you for highlighting this experience to us. Did I solve your
problem? If yes, please click here: If no, please click here: Warmest regards,
Chris Doyle Amazon.co.uk {EMAIL SIGNTURE REMOVED}
—- Original Message: —- This is a Phone contact, please refer to annotations for details.

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-8707140-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivery attempted: Seagate Desktop, 8 TB…

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello, Daniel I’m very sorry to learn of the issues experienced in relation to the delivery of
your order. We continually monitor the service provided by our driver and take complaints of this
nature very seriously. We have raised the incident with the senior management of the carrier in
question. Sometimes when investigations are made, it can be necessary for either Amazon or the
carrier to contact you for further information. These investigations are undertaken by the carrier
who handled your shipment. Thank you for giving us permission to pass your contact details to them.
Did I solve your problem? If yes, please click here: If no, please click here:
Warmest regards, a.lawes Amazon.co.uk {EMAIL SIGNTURE
REMOVED}

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-4415330-xXxXxXx

email from mage@mage-net.net To mage@mage-net.net,ecr-amzl-replies+a36jx2nt5gz5uy@amazon.co.uk,

Legal letter attached. On 12/15/20 4:46 PM, ecr-amzl-replies@amazon.co.uk wrote: > Dear Mr
McMorrow, > > My name is Pietro Lo Nigro and I’m contacting you from the

Executive Customer Relations (Department)

team of Amazon.co.uk. > >
In this capacity, your recent correspondence has been brought to my attention. I’m really sorry to
hear about your experience and I understand from your chat contact, that the delivery driver
delivered the parcel to your front door, instead of handing it over. > > I can see that my
colleague, Tarik, has previously addressed this issue and informed you that unfortunately due to the
current situation, until further notice, Delivery teams will no longer enter homes or offices and
will only deliver to your doorstep or office front desk during your scheduled delivery window. > >
I understand that currently this is in contradiction with the instructions on your account, however
for both your and the drivers’ safety, we are unable to carry out the instructions placed on your
account due to the present circumstances. > > > Did I solve your problem? > If yes, please click
here: > > > If no, please click here: > > > > > Warmest regards, > > Pietro L. >
Amazon.co.uk > {EMAIL SIGNTURE REMOVED} > > —-
Original Message: —- > > This is a Phone contact, please refer to annotations for details. >
>

email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, My name is Pietro Lo Nigro and I’m contacting you from the

Executive Customer Relations (Department)

team of Amazon.co.uk. In
this capacity, your recent correspondence has been brought to my attention. I’m really sorry to hear
about your experience and I understand from your chat contact, that the delivery driver delivered
the parcel to your front door, instead of handing it over. I can see that my colleague, Tarik,
has previously addressed this issue and informed you that unfortunately due to the current
situation, until further notice, Delivery teams will no longer enter homes or offices and will only
deliver to your doorstep or office front desk during your scheduled delivery window. I understand
that currently this is in contradiction with the instructions on your account, however for both your
and the drivers’ safety, we are unable to carry out the instructions placed on your account due to
the present circumstances. Did I solve your problem? If yes, please click here: If no,
please click here: Warmest regards, Pietro L. Amazon.co.uk {EMAIL SIGNTURE REMOVED} —- Original Message: —- This is a Phone
contact, please refer to annotations for details.

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Dear Daniel McMorrow, I’m contacting you further to your recent correspondence with our customer
service team in relation to the incident you reported regarding order 203-5024345-1466726 and
others. I am very sorry for any distress caused to you by the experience you have had. We
continually monitor the service provided by the third party service providers operating on the
Amazon marketplace and take complaints of this nature very seriously. I have raised this incident
with senior management and have had assurances that appropriate follow up action has been taken with
the service provider in question. I have noted the information you gave in the call, to ensure
the

Executive Customer Relations (Department)

team
reach out to you. I have also stated the time period with in which you wanted to be called. Thank
you for taking the time to bring this matter to our attention. Warmest regards, Kelvin
Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from return@amazon.co.uk To mage@mage-net.net,

Your refund for GENERAL ARMOR Gel Cushion, Cool….

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Mr McMorrow, This is Hani from Amazon Customer Service. I have requested from our team
to call you from 10 AM to 1 PM Tuesday 15 December 2020 Thank you for choosing Amazon,
Warmest regards, Hani.. Amazon.co.uk {EMAIL SIGNTURE
REMOVED}

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-7559871-xXxXxXx

email from return@amazon.co.uk To mage@mage-net.net,

Your return of GENERAL ARMOR Gel Cushion, Cool…

email from dmcmorrow@mage-net.net To mage@mage-net.net,cs-reply+axp603vpgtw2f@amazon.co.uk,

I very much doubt I can respond.But phone call Monday, please be aware of law.McMorrow

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, My name is Tim and I work within Amazons

Executive Customer Relations (Department)

. I am contacting you in
relation to your recent matter of the delivery of your parcels by Amazon Logistics. We are
working with internal teams to review and address your concerns on this matter, however I wanted to
provide some clarification regarding the delivery of the parcels by Amazon Logistics. At this
current time due to on-going pandemic, the delivery drivers are not permitted to enter your property
and physically deliver your parcel inside your property. I appreciate that this may not be the
most suitable process for you. Please do inform us of the best alternative option or way for us to
be able to deliver your orders without our drivers stepping inside your home address. If you
would like to discuss this matter with us over the phone I can arrange call for you for Monday 14th
or Tuesday 15th December between 10:00am and 1:00pm. Please let me know if this would be suitable?
Warmest regards, Tim O M Amazon.co.uk {EMAIL SIGNTURE
REMOVED}

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello,  Daniel I’m very sorry to learn of the issues experienced in relation to the
delivery of your order . We continually monitor the service provided by our drivers and take
complaints of this nature very seriously. We have raised the incident with the senior management
of the carrier in question. Sometimes when investigations are made, it can be necessary for
either Amazon or the carrier to contact you for further information. These investigations are
undertaken by the carrier who handled your shipment. Thank you for giving us permission to pass your
contact details to them. Did I solve your problem? If yes, please click here: If no,
please click here: Warmest regards, a.lawes Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-6700066-xXxXxXx

email from prime@amazon.co.uk To mage@mage-net.net,

Hello Daniel McMorrow, Start taking advantage of your Amazon Prime membership today. Now that
you’re a member, heres some of the great stuff you get to enjoy: Fast delivery including
unlimited One-Day Delivery, Same-Day Delivery and 2-Hour Delivery with Prime Now in select areas in
the UK and unlimited Two-Day Delivery to the Republic of Ireland. Video: Stream movies & TV
including award-winning films, series and original shows. Music: Listen to 2 million songs, always
ad-free, with Amazon Music*. Amazon Fresh: Same-day grocery delivery is now FREE with Prime on
orders of 40 or more, in select areas. Reading: Over a thousand books, magazines, comics, articles,
Kindle Singles and more. Rewards: Earn more rewards every time you shop on Amazon.co.uk with Amazon
Platinum Mastercard. Representative 21.9% APR (variable)** Photos: Unlimited storage for photos,
backed up in Amazon’s secure servers. Deals: 30-minute early access to Lightning Deals. Video game
loot: Enjoy bonus game content every month with Twitch Prime. Try before you buy: Select from a
broad range of great brands for women, men, kids and baby and try before you buy with free and easy
returns with Prime Wardrobe. Enjoy your Prime benefits on the go by downloading your Prime apps:
Amazon App, Prime Video, Amazon Music, Amazon Photos, Kindle. Shop, read, watch, listen, and more
– it’s all included. Thanks, The Amazon Prime Team *Access to Amazon Music isn’t available
to customers who are Household members or to customers residing outside of the UK. **Credit by
NewDay Ltd, 18+, terms apply. All Prime benefits are immediately available to you as soon as you
sign up for membership. You may cancel your Prime membership within 14 days of signing up. If
neither you nor anyone authorized by you to use your account has taken advantage of any Prime
benefits we will refund your first months membership fee in full. If you or anyone authorised by you
to use your account has taken advantage of Prime benefits during this 14-day period, we may issue a
partial refund based on use of Prime benefits. To cancel within the 14-day period, just adjust your
membership settings in Your Account or use this cancellation form. Your membership has a monthly
duration and will be extended automatically for 7.99/month. If you dont want your membership to
extend automatically, you may change this in Your Account at any time by selecting end membership
and you wont be charged for the next membership period. You can always request a refund of your most
recent membership fee if neither you nor anyone authorised by you to use your account has taken
advantage of any Prime benefits in that membership period. For any complaints or queries,
please contact our Customer Services. For further information about Prime, please refer to the
Amazon Prime Terms and Conditions. For customers who live outside the UK, learn more here about
what Prime has to offer. Amazon.co.uk is a trading name for Amazon. Please note: this message was
sent from a notification-only address that can’t accept incoming messages. Please do not reply to
this message. If you have any questions and wish to contact us, click here. This message was
sent to: mage@mage-net.net

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-5024345-xXxXxXx

email from dmcmorrow@mage-net.net To dsar-request+a14fz1i4jru3jm@amazon.co.uk,

Ok. Bored. Complaint made to ICO.Mr McMorrow

email from dmcmorrow@mage-net.net To dsar-request+a14fz1i4jru3jm@amazon.co.uk,

No responseWith every minute you ignore me I get closer to legal action.

email from dmcmorrow@mage-net.net To dsar-request+a14fz1i4jru3jm@amazon.co.uk,

This was my disability claim? Is anyone connected me I relation to that.You can phone me.Mr McMorrow

email from dsar-request@amazon.co.uk To dmcmorrow@mage-net.net,

Hello, Thank you for your letter dated Weve received your request for your
personal data, I apologise for any difficulty you have had in making this request. To request the
data you have previously specified, you can log into your account to verify your identity and submit
your request. You can submit this request through the “Request My Data”
page:https://amazon.co.uk/gp/privacycentral/dsar/preview.html Alternatively, I can contact you
via phone to assist with your request. For security reasons and to protect your privacy, I will need
to ask you some questions to verify your identity in order to respond to your request for account
data. Please respond to this email providing a suitable phone number and preferable time and well
be happy to call you. I look forward to assisting you. Warmest regards, Amazon
Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from prime@amazon.co.uk To mage@mage-net.net,

====================
Amazon.co.uk
– Continue enjoying access to Amazon Prime
====================

Dear Daniel McMorrow,

Your Prime membership is
about to expire and you will lose access to your
Prime benefits at the end of your membership
period.

Prime gives you access to exclusive members-only benefits:

  • Fast
    delivery including unlimited One-Day Delivery, Same-Day Delivery and 2-Hour Delivery with Prime Now
    in select areas
  • Access to thousands of movies and TV shows at no additional cost with
    Prime Video
  • Listen to 2 million songs, always ad-free, with Amazon Music*
  • Enjoy
    over a thousand books, magazines, comics and Kindle Singles with Prime Reading
  • Unlimited
    photo storage, accessible anywhere you are with Prime Photos
  • 30-minute early access to
    select Lightning Deals
  • Bonus game content every month with Twitch Prime

Please visit “”
to continue your monthly membership or switch to an annual plan and continue
enjoying access to Amazon Prime.

By clicking the link above, your membership will
automatically renew for 7.99/month after the current term. You can cancel anytime.
===============================================

Amazon.co.uk is a trading name for
Amazon. For further information about Prime, please refer to the Amazon Prime Terms and
Conditions
.

Please note: this email was sent from a notification-only address that
can’t accept incoming emails. Please do not reply to this message.

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,complaints@amazon.co.uk,

I have asked a million timesFor a senior phone call07725586509www.mage-net.net/amazonMr McMorrow

email from twitter-support@amazon.co.uk To mage@mage-net.net,

Hi Daniel, The form you filled out is provided by us to specific customers via Twitter/Facebook.
I’m not seeing where we provided a link to this form for you. If you were offered this link please
fill out the form again, including the URL to the message. If you require assistance, Customer
Service can be reached by phone, e-mail and chat 7 days a week using the link below. We can be
reached by phone 06.00 to midnight (local UK time), and by e-mail and chat 24 hours a day:
Warmest regards, Tania Did I solve your problem? If yes, please click here: If no,
please click here: Warmest regards, Tania Amazon.co.uk {EMAIL SIGNTURE REMOVED} —- Original Message: —- —————
12/04/20 05:23:49 GMT Your name:Daniel McMorrow Comments: Your preferred phone number:
07725586509 Your Social Media Username: danielmcmorrow URL to message: @danielmcmorrow What else
would you like us to know before we contact you? (Order/tracking number, preferred contact method,
additional details): Call ME don’t email —————

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,

I was expecting a response to my letter before claim sent to your legal department.I urge you to act
on this and engage with me to find a solution before I submit legal action.Mr McMorrow07725586508

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,

My legal claim is donewww.mage-net.net/amazon

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, It looks like something caused our conversation to be disconnected. I’m really
sorry for the inconvenience. Unfortunately, I wasn’t able to gather enough information about your
problem to take action, so please contact us again so we can resolve this issue: I hope this
helps. We hope to see you again soon. Did I solve your problem? If yes, please click here:
If no, please click here: Warmest regards, Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr. McMorrow, I regret that we were unable to resolve this issue to your satisfaction.
You may direct any future correspondence regarding this matter to our Legal Department at the
following address: AEU c/o Amazon UK Services Ltd, Legal Department 1 Principal Place, Worship
Street, London, EC2A 2FA United Kingdom Did I solve your problem? If yes, please click
here: If no, please click here: Warmest regards, Amazon.co.uk {EMAIL SIGNTURE REMOVED} —- Original Message: —-
————— 12/02/20 01:17:11 GMT Your name:Daniel McMorrow Comments: Your preferred phone
number: 07725586509 Your Social Media Username: danielmcmorrow URL to message: @danielmcmorrow
What else would you like us to know before we contact you? (Order/tracking number, preferred contact
method, additional details): http://www.mage-net.net/amazon/ —————

email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Hello Mr. McMorrow, My name is Shante with Amazon.co.uk’s

Executive Customer Relations (Department)

Team. I’m very sorry to
hear that the delivery driver did not follow your delivery instructions during the course of a
delivery. I can appreciate how upsetting this must have been for you. Please be assured that from
an Amazon perspective it is completely unacceptable for a driver to not follow instructed specifics
that our customers have listed for their delivery address. This individual driver failed to meet the
high service standard we set for our customers. The details of this incident have been passed
onto Senior Management at the carrier who are in the initial stages of a full investigation of the
driver’s behaviour and will be taking the appropriate actions. Unfortunately we will be unable to
share the details of this investigation with you for data protection reasons. As an apology for
what has happened I would like to send you a gift hamper as a gesture of goodwill. Also, kindly let
me know if there are any dietary requirements that I need to be aware of. Please confirm if you
wish to accept this and I will make the appropriate arrangements. I do apologise for any distress
this incident has caused you. I look forward to hearing from you. Did I solve your problem? If
yes, please click here: If no, please click here: Warmest regards,
Amazon.co.uk {EMAIL SIGNTURE REMOVED} —- Original
Message: —- This is a Phone contact, please refer to annotations for details.

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-8705133-xXxXxXx

email from payments-messages@amazon.co.uk To mage@mage-net.net,

Refund on order #204-1401610-xXxXxXx

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Mr McMorrow, This is Carrian the agent that you spoke with earlier. I’m sorry to hear
that your order  Duracell Plus 9 V Alkaline Batteries for Smoke Alarms [Pack of 4], 1.5 V
6LR61 MN1604 Ideal for Smoke Alarms is not with you at the moment. I’ve requested a refund of
£5.99. When the refund is completed in our system, we’ll send you an e-mail letting you
know the date, amount and payment details. You can see information about completed refunds in
“Your Account” once you’ve received a confirmation e-mail from us. You can view completed refunds
in Your Orders, , by selecting “Order Details”. Once your refund has been completed by us,
please allow your bank between 5-7 business days to process it. I hope this helps. We look
forward to seeing you again soon. Did I solve your problem? If yes, please click here:
If no, please click here: Warmest regards, Carrian.H Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from prime@amazon.co.uk To mage@mage-net.net,

Dear Daniel McMorrow, We are confirming that you have turned off your auto-renew setting. Your
Prime membership will not continue and you will lose access to your Prime benefits at the end of
your membership period. As a reminder, your Prime membership gives you access to exclusive
member-only benefits, including unlimited One-Day Delivery, instant access to thousands of videos,
secure photo storage, Kindle books to borrow, early access to Lightning Deals and more. If you
would like to continue to enjoy access to Amazon Prime, use the button below to log in and click
“continue membership” on the Manage Your Prime Membership page. You can cancel any time. Thanks
for trying Amazon Prime. This message was sent to: mage@mage-net.net

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-4150705-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-9488357-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-2766935-xXxXxXx

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, My name is Tracy the agent that you spoke with earlier. I’m sorry to hear that
you’ve had an issue with your delivery. I understand that the driver did not follow your delivery
instructions when delivering your order. We make great efforts to ensure orders are packaged
appropriately, and that they’re handled with care during delivery, to ensure customers receive their
orders in perfect condition. We conduct investigations to eliminate these issues, and ensure that
parcels are delivered safely. I have passed the details of this incident for investigation, so that
appropriate action may be taken, to prevent this issue recurring. We realise this incident
reflects negatively upon Amazon.co.uk and the feedback you’ve provided will be used in reviewing our
delivery service. Thanks for taking the time to contact us and to bring this to our attention.
I hope this helps. Did I solve your problem? If yes, please click here: If no, please
click here: Warmest regards, Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-6007190-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-6007190-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-0934426-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-0056665-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-6108061-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-3970071-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-9414480-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-2791524-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-2995797-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Your Amazon Fresh order has been delivered, now rate your experience

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-8571613-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-8446349-xXxXxXx

email from return@amazon.co.uk To mage@mage-net.net,

Your refund for 3x Mens Fleece Jogging Bottoms….

email from escalation-callback@amazon.co.uk To mage@mage-net.net,

Hello, Please return the Mens Fleece Jogging Bottoms S-6XL (L, Greymarl), Mens Fleece Jogging
Bottoms S-6XL (L, Greymarl) to us and we’ll refund you as soon as possible. Please click on the
following link to be brought to your personalised return label and follow the instructions provided:
If clicking on the link doesn’t work, please make sure you’re signed into the account you used to
place the order. Once you’re signed in, try clicking it again or copying and pasting it into your
browser’s address window. As the label advises a Royal Mail return, you can return the item(s) to
any Royal Mail Post Office located across the UK. You can find your most convenient Post Office
using the following link: http://www.royalmail.com/branch-finder If you don’t have a printer,
you can forward your return label to a friend to request that they print it for you. Click the link
above to access your label. Once your label is open, click on the “Don’t have a Printer, Send to
a Friend” button and follow the instructions. Alternatively, if you don’t have access to a
printer, please enclose a note with your order number. Wrap the parcel securely and post it to us at
the address on the returns label. Please be aware that returns without a label can take slightly
longer to process. You can also view a short video guide on how to return your item: I
hope this helps. We look forward to seeing you again soon. Warmest regards, Dane B
Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from return@amazon.co.uk To mage@mage-net.net,

Your return of 3xMens Fleece Jogging Bottoms…

email from return@amazon.co.uk To mage@mage-net.net,

Your return of 3xMens Fleece Jogging Bottoms…

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-6781293-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-0430128-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-4965853-xXxXxXx

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivery attempted with your Amazon package.

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-0143876-xXxXxXx

email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, My name is Mark and I work within Amazon

Executive Customer Relations (Department)

along with Johnny, they’re
currently out of the office thus I’m replying in their behalf. Following your recent
communication with our Customer Service team, concerning your Amazon Logistics delivery, it’s my
understanding that there’s certain expectations regarding your deliveries that have not been
followed. In detail, I can see that roughly a year ago we’ve set a specific instruction for your
deliveries to be ‘handed to you’ rather than left unattended. However, under current carrier
restrictions due to SARS Cov-2 (or Covid-19) we’ve been advised that these can’t be followed
until restrictions are lifted, unfortunately – thus we’re not able to service special handling
requests. I truly appreciate how inconvenient this is for you. Amazon and its carriers are
following all applicable guidance and regulation, in particular from public health officials for
each country as we work to deliver customer orders. In some instances this may impact where, when,
and how packages can be delivered. Moreover, our delivery teams will still run until 10pm for all
residential customers, we don’t offer timed deliveries, so I can’t request a time-specified
delivery for your parcels. Lastly, Johnny has a followup set regarding your case (they’ll contact
you once they’re back in the office) and I’ve let them know you’ve been in touch. I appreciate
this may not be the outcome you hoped for at the moment and apologise for any disappointment this
may cause. Warmest regards, Mark Amazon.co.uk {EMAIL
SIGNTURE REMOVED}

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-3904658-xXxXxXx

email from ecr-amzl-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, This is Johnny Calderon from Amazon

Executive Customer Relations (Department)

, Thank you for taking my
call today. I am very sorry to hear of the distress caused by this incident and for any
inconvenience caused. As per advised, the delivery instructions previously added to your account
advised our delivery drivers to deliver your order to your self but and not to leave them
unattended. For your safety and our driver’s safety, Amazons delivery associates and partners have
been advised to reduce contact with customers, this may include placing packages at the customers
doorstep and stepping back. If an ID check is required, the driver will complete the check at a
distance. I understand that you are requesting for our drivers to enter to your home address to
deliver your orders . As advised, we are unable to do that, we are looking to protect our customers
and our drivers upon the delivery of their parcels. Please inform us of the best possibility or
way for us to be able to deliver your orders without our drivers stepping inside your home address.
I would kindly ask you to advise if there any neighbor that perhaps we could contact and explain of
this situation so we can still deliver your orders in a safe manner. In addition to that, we can
offer you a parcel drop box where we can instruct our drivers to leave your orders in it, parcel
size permitted and some one else could hand them to you when visiting your home address. As per
your request, here is the link for you to be able to request any data available related to your
account https://amazon.co.uk/gp/privacycentral/dsar/preview.html The following link will help you
cancel your Prime membership at any time: https://amzn.to/2kIJ0To This will display the most up to
date information on your Prime membership and any refund amount due. Thank you for taking the
time to report this incident to us, I hope to hear from you soon. Did I solve your problem? If
yes, please click here: If no, please click here: Warmest regards, Johnny
Calderon Amazon.co.uk {EMAIL SIGNTURE REMOVED} —-

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivery update: KINGLAKE 30M 6 mm White…

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-5601835-0728333

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-7901426-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with RDX Shin
Guard MMA Instep… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-1658031-1290768 RDX Shin Guard MMA Instep Leg Pads Protective Gear Thai Boxing Training
Kickboxing., Black, M ————————————————————————–
—————————————————————— This email was sent from an
email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Makerfire
Raspberry Pi Fan… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-7901426-5141930 Makerfire Raspberry Pi Fan DC Brushless Cooling Fan 3.3V 5V Heatsink
Cooler Separating Terminal for Raspberry Pi 4B / 3B+ ——————————————–
————————————————————————————————
This email was sent from an email address that can’t receive emails. Please don’t reply to this
email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-1658031-1290768

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-7901426-5141930

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-1658031-1290768

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-7901426-5141930

email from prime@amazon.co.uk To mage@mage-net.net,

Congratulations! You just got a Prime Day shopping credit. Thank you for shopping from a small
business on Amazon.co.uk and claiming your shopping credit. Your credit has been applied to your
account. The discount will automatically be applied to your eligible purchase at checkout on Prime
Day. Credit expires on October 14 at 23:59. Restrictions apply. See Terms and Conditions for full
details.
This message was sent to: mage@mage-net.net

email from prime@amazon.co.uk To mage@mage-net.net,

=====================================================================
===================================================================== AMAZON Prime Welcome to
Amazon Prime Hello Daniel McMorrow, Start taking advantage of your Amazon Prime membership
today. Now that you’re a member, you can get your orders delivered fast with unlimited One-Day
Delivery on millions of items, instant streaming of thousands of movies and TV episodes, unlimited
streaming of over two million songs and unlimited photo storage. Enjoy bonus game content every
month with Twitch Prime and an exclusive discount on new games, plus you get 30-minute early access
to Lightning Deals, access to over a thousand books, magazines, comics, articles, Kindle Singles and
more – it’s all included in your membership. Happy shopping, watching, listening and reading.
===================================================================== Find Great Deals on Millions
of Items Storewide Books Music DVD & Blu-ray Video Games Electronics & Photo
Kitchen & Dining Health & Wellbeing DIY & Tools Beauty Toys & Games Shoes
Baby ===================================================================== All Prime benefits
are immediately available to you as soon as you sign up for membership. You may cancel your Prime
membership within 14 days of signing up. If neither you nor anyone authorised by you to use your
account has taken advantage of any Prime benefits we will refund your membership fee in full. If you
or anyone authorised by you to use your account has taken advantage of Prime benefits during this
14-day period, we will issue you a prorated refund based on the number of whole months remaining in
your membership. To cancel within the 14-day period, just adjust your membership settings in
“Your Account” or use this cancellation form: Your membership has a monthly duration
and will be extended automatically for £7.99/month. If you don’t want your membership to
extend automatically, you may change this in “Your Account” at any time by selecting
“end membership” and you won’t be charged for the following membership period. You can
always request a refund of your most recent membership fee if neither you nor anyone authorised by
you to use your account has taken advantage of any Prime benefits in that membership period. For
any complaints or queries, please contact our Customer Services at For further information about
Prime, please refer to the Amazon Prime Terms and Conditions at Amazon.co.uk is a trading name
for Amazon. Please note: this message was sent from a notification-only address that can’t accept
incoming messages. Please do not reply to this message. If you have any questions and wish to
contact us, please visit This message was sent to: mage@mage-net.net

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-1658031-1290768 Order #204-5601835-0728333 Order
#204-3904658-4593966

email from no-reply@amazon.co.uk To mage@mage-net.net,

To our valued Alexa customer, We are writing because SmartThings has created a new skill. In
order to continue using Alexa to control your devices linked to SmartThings, you will need to log
into the new skill by September 21, 2020. Failing to do so will prevent Alexa from being able to
access any devices linked to SmartThings. You can log in following these steps: 1.
Enable the new SmartThings skill through any of the three options below: a. SmartThings app:
+ icon (top right) > Voice assistant > Amazon Alexa > Allow b. Alexa app: More (bottom right)
> Skills & Games > Search bar (top right) > Search SmartThings > Choose SmartThings skill > Enable
to use c. Browser: Visit the SmartThings skill page () and select Enable 2. After you have
enabled the new SmartThings skill, you will need to place Alexa in Discovery mode to link the skill
with your device. There are two ways you can do this: a. Alexa app: Devices (bottom right) > +
icon (top right) > Add Device > Scroll down and select Other > Discover Devices b. Voice: Use
your Echo device and say Alexa, discover my devices Note If you have previously set up Routines
with the legacy SmartThings skill, you may need to recreate those Routines after youve enabled the
new skill. If you have any questions, please reach out to Amazon customer service. Sincerely,
The Alexa Team

email from amazon-offers@amazon.co.uk To mage@mage-net.net,

AmazonSmile charity donation notification

email from prime@amazon.co.uk To mage@mage-net.net,

====================
Amazon.co.uk
– Continue enjoying access to Amazon Prime
====================

Dear Daniel McMorrow,

Your Prime membership is
about to expire and you will lose access to your
Prime benefits at the end of your membership
period.

Prime gives you access to exclusive members-only benefits:

  • Fast
    delivery including unlimited One-Day Delivery, Same-Day Delivery and 2-Hour Delivery with Prime Now
    in select areas
  • Access to thousands of movies and TV shows at no additional cost with
    Prime Video
  • Listen to 2 million songs, always ad-free, with Amazon Music*
  • Enjoy
    over a thousand books, magazines, comics and Kindle Singles with Prime Reading
  • Unlimited
    photo storage, accessible anywhere you are with Prime Photos
  • 30-minute early access to
    select Lightning Deals
  • Bonus game content every month with Twitch Prime

Please visit “”
to continue your annual membership or switch to a monthly plan and continue
enjoying access to Amazon Prime.

By clicking the link above, your membership will
automatically renew for 79.00/year after the current term. You can cancel anytime.

*Access to Amazon Music isn’t available to customers who are Household members or to customers
residing outside of the UK.

===============================================

Amazon.co.uk is a trading name for Amazon. For further information about Prime, please refer
to the Amazon Prime Terms and Conditions.

Please note: this email was
sent from a notification-only address that can’t accept incoming emails. Please do not reply to this
message.

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-4944347-xXxXxXx

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, Just to recap, I have removed the payment method on file and have disabled the
auto-renew function on your Prime membership. Prime benefits will expire on 11 September, 2020.
Hope this helps and wish you a great weekend further.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 50 x
Nescafe Dolce Gusto… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-4944347-8237144 50 x Nescafe Dolce Gusto Coffee Capsules – 50 x Americano Capsules –
—————————————————————————————————-
————————————— This email was sent from an email address that can’t
receive emails. Please don’t reply to this email.

email from prime@amazon.co.uk To mage@mage-net.net,

Dear Daniel McMorrow, We are confirming that you have turned off your auto-renew setting. Your
Prime membership will not continue and you will lose access to your Prime benefits at the end of
your membership period. As a reminder, your Prime membership gives you access to exclusive
member-only benefits, including unlimited One-Day Delivery, instant access to thousands of videos,
secure photo storage, Kindle books to borrow, early access to Lightning Deals and more. If you
would like to continue to enjoy access to Amazon Prime, use the button below to log in and click
“continue membership” on the Manage Your Prime Membership page. You can cancel any time. Thanks
for trying Amazon Prime. This message was sent to: mage@mage-net.net

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-3206805-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with NESCAF
Dolce Gusto Lungo… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-3206805-2878757 NESCAF Dolce Gusto Lungo Decaff Coffee Pods, 16 Capsules (48 Servings,
Pack of 3, Total 48 Capsules) ——————————————————————
————————————————————————– This email was sent
from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-3206805-2878757

email from order-update@amazon.co.uk To mage@mage-net.net,

Shipping update for your Amazon.co.uk order 204-4944347-8237144

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-4944347-8237144

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-4944347-8237144

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-3206805-2878757

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-9980264-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 4 UniBond
AERO 360 Degree… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#203-9980264-4360357 4 of UniBond AERO 360 Degree Moisture Absorber Neutral Refill Tab,
Ultra-Absorbent and Odour-Neutralising for AERO 360 Degree Dehumidifier, Condensation Ab ——-
—————————————————————————————————-
——————————— This email was sent from an email address that can’t receive
emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-9980264-4360357

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-9980264-4360357

email from feedback-request@amazon.co.uk To mage@mage-net.net,

Hello Daniel, Thank you for shopping with us. Your delivery is complete. Tell us about your
experience with this Amazon Fresh order. Details Order #204-5496456-8259518 Your delivery
time: Monday, 17 August 2020 4:00 PM – 6:00 PM (Attended Delivery) Deliver to: LONDON Order
total: 47.64 We hope to see you again soon. Amazon Fresh You can cancel this order within 14
days, beginning from the day you receive the product (subject to certain exceptions). We will
reimburse all payments received from you for the goods purchased and will also reimburse outbound
delivery charges (for the least expensive type of delivery offered by us). You will be
responsible for the cost of returning the product to us unless we delivered it to you in error, it
is faulty, or you purchased shoes, clothing and accessories. You may be subject to increased return
costs if the product cant be returned normally by post. Check our Returns Policy (). You may be
subject to increased return costs if the product cant be returned normally by post. Please also see
our Returns Policy to learn more about our 30 day returns guarantee which outlines that you can
return items for a full refund of the item price within 30 days. Learn more about your statutory
rights here. Amazon EU socit responsabilit limite, 5 rue Plaetis, L-2338 Luxembourg. Share
capital: EUR 37,500. RCS Luxembourg Number: B 101818. Business License Number: 134248. Luxembourg
VAT Registration Number: LU 20260743. If your order contains chilled or frozen items, they will
be delivered in temperature-controlled packaging designed to maintain the correct temperature of
your products during delivery. We encourage you to put these items into your fridge or freezer as
soon as possible once delivered. This e-mail was sent from a notification-only address that
cannot accept incoming e-mail. Please do not reply to this message.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon Fresh Delivery Reminder Order: #204-5496456-8259518

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Delivered: Your Amazon.co.uk order #204-4786324-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with DESTEK V5
VR Headset… will be delivered today. To help ensure the safety of our customers and delivery
partners, we will now

leave packages at your doorstep

where
appropriate and move back before you collect your package. If you would like to tell us a safe
location to leave your package, please update delivery instructions by visiting our Track your
package page: Track your package: Order #204-4786324-5223519
DESTEK V5 VR Headset, 110FOV Eye Protected HD Virtual Reality Headset w/Bluetooth Controller for
iPhone 11/Pro/X/Xs/Max/XR/8P/7P,for Samsung S20/S10 ——————————————–
————————————————————————————————
This email was sent from an email address that can’t receive emails. Please don’t reply to this
email.

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Amazon.co.uk Dispatch Confirmation Order #204-4786324-5223519

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Amazon.co.uk Order Confirmation Order #204-4786324-5223519

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Order Confirmation

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Thank you for your Amazon.co.uk gift card order! (Order #203-8015996-xXxXxXx)
———————————————————— Gift Voucher Amount: 20.00 Quantity:
1 ———————————————————— Subtotal: 20.00 Postage & Packing:
FREE VAT: 0.00 ——- TOTAL: 20.00 Please note: When your gift voucher is ready, Amazon
will notify you via a separate e-mail. To see the latest information about your order, please visit
Your Account at: ;orderID=203-8015996-1058735&ref=egc_oce_od Thank you for shopping at
Amazon.co.uk! Please note: This e-mail was sent from a notification-only address that cannot
accept incoming e-mail. Please do not reply to this message.
———————————————————— Amazon.co.uk Earth’s Biggest
Selection http://www.amazon.co.uk ————————————————————

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Amazon.co.uk Dispatch Confirmation Order #204-3029930-8306752

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Amazon.co.uk Order Confirmation Order #204-3029930-8306752

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Thank you for your Amazon.co.uk gift card order! (Order #203-5560627-xXxXxXx)
———————————————————— Gift Voucher Amount: 20.00 Quantity:
1 ———————————————————— Subtotal: 20.00 Postage & Packing:
FREE VAT: 0.00 ——- TOTAL: 20.00 Please note: When your gift voucher is ready, Amazon
will notify you via a separate e-mail. To see the latest information about your order, please visit
Your Account at: ;orderID=203-5560627-1759523&ref=egc_oce_od Thank you for shopping at
Amazon.co.uk! Please note: This e-mail was sent from a notification-only address that cannot
accept incoming e-mail. Please do not reply to this message.
———————————————————— Amazon.co.uk Earth’s Biggest
Selection http://www.amazon.co.uk ————————————————————

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Delivered: Your Amazon.co.uk order #204-0539221-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Pruning
Shears Tree… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-0539221-3021905 Pruning Shears Tree Trimmers Secateurs Hand Pruner Stainless Steel
Blades Professional Garden Clippers Bypass Secateurs with SK-5 Steel Blade and ——————
—————————————————————————————————-
———————- This email was sent from an email address that can’t receive emails.
Please don’t reply to this email.

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Amazon.co.uk Dispatch Confirmation Order #204-0539221-3021905

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Amazon.co.uk Order Confirmation Order #204-0539221-3021905

email from feedback-request@amazon.co.uk To mage@mage-net.net,

Hello Daniel, Thank you for shopping with us. Your delivery is complete. Tell us about your
experience with this Amazon Fresh order. Details Order #204-3133171-9338717 Your delivery
time: Saturday, 1 August 2020 10:00 AM – 12:00 PM (Attended Delivery) Deliver to: LONDON
Order total: 63.99 We hope to see you again soon. Amazon Fresh You can cancel this order within
14 days, beginning from the day you receive the product (subject to certain exceptions). We will
reimburse all payments received from you for the goods purchased and will also reimburse outbound
delivery charges (for the least expensive type of delivery offered by us). You will be
responsible for the cost of returning the product to us unless we delivered it to you in error, it
is faulty, or you purchased shoes, clothing and accessories. You may be subject to increased return
costs if the product cant be returned normally by post. Check our Returns Policy (). You may be
subject to increased return costs if the product cant be returned normally by post. Please also see
our Returns Policy to learn more about our 30 day returns guarantee which outlines that you can
return items for a full refund of the item price within 30 days. Learn more about your statutory
rights here. Amazon EU socit responsabilit limite, 5 rue Plaetis, L-2338 Luxembourg. Share
capital: EUR 37,500. RCS Luxembourg Number: B 101818. Business License Number: 134248. Luxembourg
VAT Registration Number: LU 20260743. If your order contains chilled or frozen items, they will
be delivered in temperature-controlled packaging designed to maintain the correct temperature of
your products during delivery. We encourage you to put these items into your fridge or freezer as
soon as possible once delivered. This e-mail was sent from a notification-only address that
cannot accept incoming e-mail. Please do not reply to this message.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon Fresh Delivery Reminder Order: #204-3133171-9338717

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Order Confirmation

email from amazon-fresh@amazon.co.uk To mage@mage-net.net,

===================================================================== Amazon.co.uk
===================================================================== FREE 2-hour grocery
delivery Same-day grocery delivery is now FREE with Prime. Amazon Fresh is now FREE
with your Prime membership. There is no longer an additional membership fee of 3.99 a month for
unlimited deliveries, or 2.99 for a one off delivery. Its now another benefit that comes with your
Prime membership. At Amazon Fresh, you can find a great selection of quality fresh food and
produce, local favourites, and trusted national brands, plus more items like Amazon devices and best
sellers, now with FREE same-day delivery on orders over 40, all included in your Prime membership.
We hope you enjoy your new Prime benefit. The Amazon Fresh team. Shop Now 2020
Amazon.co.uk and Amazon Fresh are trading names for Amazon EU S.a.r.l. Amazon EU Sarl is a company
registered in Luxembourg, Registration Number B-101818, 38 avenue John F. Kennedy, L-1855
Luxembourg. VAT Number LU 20260743. 485724501 Please note that this message was sent to the
following e-mail address: mage@mage-net.net

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Your refund for RAOPINGX Trucker Bluetooth….

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Delivered: Your Amazon.co.uk order #203-0377104-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Resolva
24H Ready To Use… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#203-0377104-0358764 Resolva 24H Ready To Use Weed Killer, 3 Litre ———————-
—————————————————————————————————-
—————— This email was sent from an email address that can’t receive emails. Please
don’t reply to this email.

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Shipping update for your Amazon.co.uk order 203-0377104-0358764

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-4266435-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your Amazon package will be
delivered today. Track your package: Order #204-2240440-2405903 YNR Paramedic
Vet EMT EMS Trauma Shears Nurses Utility Bandage Fire Rescue First Aid Medical Scissors Full Black
CE (Full —————————————————————————————-
—————————————————- This email was sent from an email address
that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Terratek
Leaf blower Garden… will be delivered today. Track your package: Order
#203-4266435-9982743 Terratek Leaf blower Garden Vacuum and Shredder, 35L Leaf Collection
Bag, 3000W 10m Cable Lightweight Design, Leaf Vacuum, 10:1 Shredding —————————-
—————————————————————————————————-
———— This email was sent from an email address that can’t receive emails. Please don’t
reply to this email.

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Amazon.co.uk Dispatch Confirmation Order #203-0377104-0358764

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-1406065-6769910

email from order-update@amazon.co.uk To mage@mage-net.net,

Shipping update for your Amazon.co.uk order 203-4266435-9982743

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #204-3658431-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-4266435-9982743

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-0377104-0358764 Order #203-1406065-6769910 Order
#203-4266435-9982743

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Shipping update for your Amazon.co.uk order 204-2240440-2405903

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your Amazon package will be
delivered today. To help ensure the safety of our customers and delivery partners, we will now

leave packages at your doorstep

where appropriate and move
back before you collect your package. If you would like to tell us a safe location to leave your
package, please update delivery instructions by visiting our Track your package page:
Track your package: Order #204-3658431-4945137 White Modroc Plaster of Paris Papier
Mache Class Pack 8cm x 3m Rolls for Kids Modelling Pack of 3 COMOmed 6 Rolls Cohesive
Bandage 7.5m X.5cm Red, Flexible Bandage,Non-Woven Cohesive, Athletic Tape,Vet wrap,Wraps
Bandage,Suitable fo —————————————————————————-
—————————————————————- This email was sent from an
email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-6807137-6794706

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-2240440-2405903

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-3658431-4945137

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-3658431-4945137 Order #204-2240440-2405903 Order
#204-6807137-6794706

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-2126837-7456353

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Your Amazon.co.uk order #203-7306521-xXxXxXx

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-3371449-1961157

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your Amazon package will be
delivered today. To help ensure the safety of our customers and delivery partners, we will now

leave packages at your doorstep

where appropriate and move
back before you collect your package. If you would like to tell us a safe location to leave your
package, please update delivery instructions by visiting our Track your package page:
Track your package: Order #203-7306521-4452341 100 ml Lavender Essential Oil by Aura
Essential Oils ———————————————————————————
———————————————————– This email was sent from an email
address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with MoKo
Adjustable Sunglasses… will be delivered today. To help ensure the safety of our customers
and delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#203-7306521-4452341 MoKo Adjustable Sunglasses Strap, [4 Pack] Universal Fit Rope Sports
Glasses String Spectacles Cord, Unisex Sunglass Strap Safety Glasses Holder ———————
—————————————————————————————————-
——————- This email was sent from an email address that can’t receive emails. Please
don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-5157154-8811520

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-7306521-4452341

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-7306521-4452341

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-3022473-6326768

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-3022473-6326768 Order #203-2126837-7456353 Order
#203-3371449-1961157 Order #203-7306521-4452341

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Eye
Mask,3D Upgraded Sleep… will be delivered today. To help ensure the safety of our customers
and delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#203-5003162-1052349 Eye Mask,3D Upgraded Sleep Headphones Sleep Mask Bluetooth,Wireless
Blindfold Mask for Naps/Yoga/Plane/Night/Office/Travel Unisex Birthday Gifts Men W ————-
—————————————————————————————————-
————————— This email was sent from an email address that can’t receive emails.
Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-5003162-1052349

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-5003162-1052349

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-5157154-8811520

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with T Bolt Set
Screw Bolt… will be delivered today. To help ensure the safety of our customers and delivery
partners, we will now

leave packages at your doorstep

where
appropriate and move back before you collect your package. If you would like to tell us a safe
location to leave your package, please update delivery instructions by visiting our Track your
package page: Track your package: Order #203-3972829-3849102 T
Bolt Set Screw Bolt Fastener Tool for T-Slotted Aluminum Extrusion Carbon Steel 45 Series M8X20mm
20PCS ——————————————————————————————
————————————————– This email was sent from an email address that
can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-3972829-3849102

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 2 2pcs T
Track Miter Track… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#203-3972829-3849102 2 of 2pcs T Track Miter Track Jig Fixture Slot & 2pcs Metal Quick Acting
Hold Down Clamp Set —————————————————————————-
—————————————————————- This email was sent from an
email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-3972829-3849102

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-3972829-3849102

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Furpaw
Aquarium Double… will be delivered today. To help ensure the safety of our customers and
delivery partners, we will now

leave packages at your
doorstep

where appropriate and move back before you collect your package. If you
would like to tell us a safe location to leave your package, please update delivery instructions by
visiting our Track your package page: Track your package: Order
#204-2997070-9609158 Furpaw Aquarium Double Sponge Filter, Aquarium Filter with Media
Container for Fish Tank Oxygen Increasing and Cycle Biochemical Sponge Filter ——————-
—————————————————————————————————-
——————— This email was sent from an email address that can’t receive emails. Please
don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-2997070-9609158

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-2997070-9609158

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,

Ok.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-6301855-4413949

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-6301855-4413949

email from order-update@amazon.co.uk To mage@mage-net.net,

Shipping update for your Amazon.co.uk order 203-8963675-9432311

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-8963675-9432311

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-7520590-7010738

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,

I will not! Ask for a phone call again.www.mage-net.net/amazonMr Daniel McMorrow

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-7520590-7010738

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-8963675-9432311

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your Amazon package will be
delivered today. To help ensure the safety of our customers and delivery partners, we will now

leave packages at your doorstep

where appropriate and move
back before you collect your package. If you would like to tell us a safe location to leave your
package, please update delivery instructions by visiting our Track your package page:
Track your package: Order #203-4378327-4448354 Reusable Male Female Urine Bag, Male
Urinal Urine Collector Silicone Adults Man Woman Elderly Pee Bag Urinal with Urine Bags TAGVO
Warm Balaclava Full Face Mask Cover with Breathable Mesh Silicone Panel, Winter Fleece Neck Warmer
Wind Proof, Fit Helmet ————————————————————————–
—————————————————————— This email was sent from an
email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-4378327-4448354

email from dmcmorrow@mage-net.net To mage@mage-net.net,ecr-amzl-support-priority+a203x6yk5fnr6u@amazon.co.uk,

I can’t understand how you keep mistaking email from the REQUESTED PHONE CALL.As explained royal
mail who also have hand delivery Instructions. Called me and we negotiated a small chair inside my
door. I am able to open the door remotely and can stay in my living room 3-Meters from the door. The
delivery agent is able to leave the item on the chair without direct contact with me.You never
considered disability when writing your policy a breach of Equality Act 2010.When asked for phone
calls you insisted on emailing again a breach. Mr McMorrow

email from ecr-amzl-support-priority@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, My name is Tarik Cherkaoui and I work within Amazon

Executive Customer Relations (Department)

. Thank you for getting
back in touch. Prior to the restrictions for COVID-19 being put in place, we endeavoured to make
adjustments to your delivery process. There were some issues with ensuring adherence, due to
different processes for different driver types, and we were able to rectify those in advance of the
COVID-19 lockdown, by ensuring that a specific driver was tasked with deliveries to you, and to
carry out your specific instruction for hand delivery. However, it was not possible for us to
continue this arrangement in light of the COVID-19 safe-distancing guidelines. We have a duty of
care to both you and those we engage to deliver packages on our behalf, and until it is safe to do
so and our policy changes, we will not be able to service an instruction to hand deliver directly to
you, rather than leaving the package at the door and moving back to a safe distance as is currently
required. We are sorry for any inconvenience. I regret that we were unable to resolve this issue
to your satisfaction. You may direct any future correspondence regarding this matter to our Legal
Department at the following address: AEU c/o Amazon UK Services Ltd, Legal Department 1
Principal Place, Worship Street, London, EC2A 2FA United Kingdom We hope to see you again
soon. Did I solve your problem? If yes, please click here: If no, please click here:
Warmest regards, Tarik Cherkaoui Amazon.co.uk {EMAIL
SIGNTURE REMOVED}

email from ecr-amzl-support-priority@amazon.co.uk To mage@mage-net.net,

Dear Mr Daniel McMorrow, My name is Nora Schehl and I’m contacting you from the

Executive Customer Relations (Department)

team of Amazon.co.uk. In
this capacity, your recent correspondence has been brought to my attention. I’m really sorry to
hear about your experience and I understand from your chat contact, that the delivery driver
delivered the parcel to your front door, instead of handing it over. I can see that my colleague,
Tarik, has previously addressed this issue and informed you that unfortunately due to the current
situation, until further notice, Delivery teams will no longer enter homes or offices and will only
deliver to your doorstep or office front desk during your scheduled delivery window. I understand
that currently this is in contradiction with the instructions on your account, however for both your
and the drivers’ safety, we are unable to carry out the instructions placed on your account due to
the present circumstances. Thank you for bringing this to our attention and I’m sorry for the
inconvenience and frustration caused and thank you for your understanding. Did I solve your
problem? If yes, please click here: If no, please click here: Warmest regards,
Nora Schehl Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your Amazon package will be
delivered today. To help ensure the safety of our customers and delivery partners, we will now

leave packages at your doorstep

where appropriate and move
back before you collect your package. If you would like to tell us a safe location to leave your
package, please update delivery instructions by visiting our Track your package page:
Track your package: Order #203-4378327-4448354 Medline Protection Plus Incontinence
Disposable Bed Pads 58 x 91 cm Pack of 25 ——————————————————
————————————————————————————– This email
was sent from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-4378327-4448354

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-4378327-4448354

email from order-update@amazon.co.uk To mage@mage-net.net,

Shipping update for your Amazon.co.uk order 204-8608932-2717906

email from dmcmorrow@mage-net.net To cs-reply@amazon.co.uk,

I am so angry

email from dmcmorrow@mage-net.net To amzl-recipient-property-concerns+a1z2h5ejx8em4p@amazon.co.uk,

The email restrictions are getting on my nerves. The from address is not a valid way of confirming
identity it CAN BE FACKED

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a1tmx7xzs1ga5v@amazon.co.uk,

No I can’t open the two doors in between me and the outside.Other delivery services I use who
contacted me due to my instructions have been told of the chair I have just by the door items can be
left their.You did not consider my needs or the needs of disabled customers when you produced the
policy.A breach of equality act

email from cs-reply@amazon.co.uk To dmcmorrow@mage-net.net,

Hello, This E-mail message couldnt be delivered to our Customer Service Department. If you still
need help, please contact us again: Please note that most questions are answered in Your
Account () or in our Help pages (). Thank you for shopping at Amazon.co.uk We hope to see you
again soon. Best regards, Amazon Customer Support

email from cs-reply@amazon.co.uk To dmcmorrow@mage-net.net,

Hello, This E-mail message couldnt be delivered to our Customer Service Department. If you still
need help, please contact us again: Please note that most questions are answered in Your
Account () or in our Help pages (). Thank you for shopping at Amazon.co.uk We hope to see you
again soon. Best regards, Amazon Customer Support

email from ecr-amzl-support-priority@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr. McMorrow, My name is Cally and I work within Amazon

Executive Customer Relations (Department)

. Thank you for your
email, my colleague Caroline is currently out of the office. I will ensure she receives a copy of
your email. Amazon’s delivery partners have been advised to reduce contact with customers by
placing packages at the customer’s doorstep and stepping back. Would it be possible for a shelf
to be placed outside your flat at an accessible level where deliveries can be left? I want to create
a resolution that would work for you while keeping our drivers safe during this pandemic. Warmest
regards, Cally Eisenburg Amazon.co.uk {EMAIL SIGNTURE
REMOVED}

email from dmcmorrow@mage-net.net To mage@mage-net.net,amzl-recipient-property-concerns+a1z2h5ejx8em4p@amazon.co.uk,

Lies

email from dmcmorrow@mage-net.net To mage@mage-net.net,amzl-recipient-property-concerns+a1z2h5ejx8em4p@amazon.co.uk,

No comments?

email from dmcmorrow@mage-net.net To mage@mage-net.net,amzl-recipient-property-concerns+a1z2h5ejx8em4p@amazon.co.uk,

email from amzl-recipient-property-concerns@amazon.co.uk To mage@mage-net.net,

Hello, I’m sorry to hear that your ‘ASUS VivoBook E402YA 14″ HD Laptop with Microsoft Office 365
(AMD E2-7015 Processor, 4GB RAM, 64GB eMMC, Windows 10 S, Amazon Exclusive)’ didn’t arrive. I’ve
placed a new order for the same item and it’ll be dispatched as soon as possible to the same
address. There’ll be no additional charge for your replacement order. If the original parcel
arrives afterwards and you don’t want to keep it, please refuse the delivery and the carrier will
return it to us. Or, if the original parcel arrives afterwards and you do want to keep it, let us
know and we’ll recharge your payment card. The estimated delivery date for your replacement order
is Friday, 5 June 2020. To see the order details of the replacement order, please visit Your
Account at the top of any page on our website or use the following link: I hope this helps.
We look forward to seeing you again soon. Did I solve your problem? If yes, please click here:
If no, please click here: Warmest regards, Adrian Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a3js54etpiuv3s@amazon.co.uk,

Unfortunately your process is not advisablehttps://www.disabilitynewsservice.com/coronavirus-
supermarkets-face-biggest-class-action-of-its-kind-over-discrimination-claims/The delivery
Instructions took years to setup www.mage-net.net/amazonAnd these new steps I was no consulted. I
pay prime for next day delivery. Leaving items on my door step in unacceptable.Mr McMorrow

email from cs-reply@amazon.co.uk To dmcmorrow@mage-net.net,

Hello, This E-mail message couldnt be delivered to our Customer Service Department. If you still
need help, please contact us again: Please note that most questions are answered in Your
Account () or in our Help pages (). Thank you for shopping at Amazon.co.uk We hope to see you
again soon. Best regards, Amazon Customer Support

email from ecr-amzl-support-priority@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr McMorrow, I’m sorry to hear that you were disappointed by your delivery instructions not
being followed, I can see that you have requested we had the parcel directly to you. Safety is
always our top priority. We are closely monitoring developments of the global coronavirus
(COVID-19). As such, there are certain precautions that Amazon and its Delivery Service Partners are
taking. Until further notice, Delivery teams will no longer enter homes or offices and will only
deliver to your doorstep or office front desk during your scheduled delivery window. All delivery
vehicles and equipment are being disinfected at the start and at the end of each day. All delivery
devices and mobile phones used by our delivery teams are being disinfected after each delivery
appointment. The delivery team will leave the item at your doorstep and you will not be required
to physically sign for it. In the event your current delivery no longer works for you, your delivery
will need to be changed at www.amazon.co.uk/yourorders. Warmest regards, Caroline Saunders
Amazon.co.uk {EMAIL SIGNTURE REMOVED} —-

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a7cpwdn0kiy65@amazon.co.uk,

The delivery Instructions on my account stat what ?

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a26e6yndamyqjd@amazon.co.uk,

Where is my item!Lies…CCTV CAMERAS

email from ecr-amzl-support-priority@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr McMorrow, My name is Caroline and I work within Amazon Shipping and Delivery Support

Executive Customer Relations (Department)

. Thank you
for taking the time to contact us today. If a parcel hasn’t arrived by your estimated delivery
date, we’ll ask you to wait a little longer in case of unexpected delays. How long we’ll ask you to
wait is based on the delivery method you chose. For your order #202-6149085-0189142 we won’t ask you
to wait beyond 4 June 2020. The tracking indicates the order was delivered to resident at the
following address: Daniel McMorrow {Disabled} 110a SYLVAN AVE. LONDON N22 5HY United Kingdom
We recommend checking with your neighbours, unless you have health or safety concerns about doing
so, members of your household, or if applicable, your workplace reception, to find out whether
theyve taken delivery of the parcel on your behalf. Occasionally, parcels that are at first thought
to be lost turn out to have been left with a neighbour or an out of sight location. When your
order does arrive there’s no need to contact us. However, if you haven’t received it by 4 June 2020,
please visit Your Orders in Your Account or click for replace or refund options. Well be happy to
replace or refund your order if its not delivered by that date. Amazon Customer Service
associates are trained to handle any query that you may have about our products or services. For any
unrelated questions in the future, please contact Customer Service by phone, email or chat at the
link below. Thanks for allowing us to work through this issue with you. Did I solve your
problem? If yes, please click here: If no, please click here: Warmest regards,
Caroline Saunders Amazon.co.uk {EMAIL SIGNTURE
REMOVED}
—-

email from amazon-offers@amazon.co.uk To mage@mage-net.net,

Important information about Amazon Pantry

email from return@amazon.co.uk To mage@mage-net.net,

Your return of RAOPINGX Trucker Bluetooth…

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-5884742-4658718

email from order-update@amazon.co.uk To mage@mage-net.net,

Your Amazon.co.uk order (#205-7122941-0544369)

email from order-update@amazon.co.uk To mage@mage-net.net,

Shipping update for your Amazon.co.uk order 205-0107432-3473937

email from order-update@amazon.co.uk To mage@mage-net.net,

Your Amazon.co.uk order (#205-7122941-0544369)

email from ecr-amzl-support-priority@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr McMorrow, Thanks for your response. Unfortunately, as I advised, it is not possible,
because of the emergency situation, to service your delivery instructions at present. We’re sorry
for any inconvenience. We hope to see you again soon. Did I solve your problem? If yes,
please click here: If no, please click here: Warmest regards, Tarik Cherkaoui
Amazon.co.uk {EMAIL SIGNTURE REMOVED} —-

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a26e6yndamyqjd@amazon.co.uk,

Ok well considering the issue as a whole I’m seeking legal advice.I’ve been in regular contact with
your department these new rules are in direct contradiction to delivery Instructions you setup.I was
never informed and am now suffering a direct loss in prime membership.Mr McMorrow

email from ecr-amzl-support-priority@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr McMorrow, Thanks for your response. Unfortunately, it’s not possible for us to extend
your Amazon Prime subscription. As a gesture of good will, I’ve added a 7.99 gift certificate
(equivalent to a month of Amazon Prime) to your Amazon account. We’re sorry for any
inconvenience. Did I solve your problem? If yes, please click here: If no, please click
here: Warmest regards, Tarik Cherkaoui Amazon.co.uk {EMAIL SIGNTURE REMOVED} —-

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a5r5v9szdbcck@amazon.co.uk,

Your the only delivery company who have imposed these measures without consulting myself. With the
current restrictions I am unable to use you service so an extension to my prime membership is
Required.Mr McMorrow

email from ecr-amzl-support-priority@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr McMorrow, Thanks for your response. I appreciate that previous issues in the past have
added to your disappointment, but we must take steps to ensure that customer safety is the paramount
concern at this present time with the coronavirus (COVID-19) pandemic. At this time it will not be
possible to carry out your specific delivery instructions. To manage your Amazon Prime
membership, including setting a renewal reminder or turning off automatic renewal, go to We’re
sorry that you’re inconvenienced by our safety measures at this time, and appreciate your patience.
Did I solve your problem? If yes, please click here: If no, please click here:
Warmest regards, Tarik Cherkaoui Amazon.co.uk {EMAIL
SIGNTURE REMOVED}
—-

email from dmcmorrow@mage-net.net To mage@mage-net.net,ecr-amzl-support-priority+aiqhprf6skh86@amazon.co.uk,

This would be acceptable had it not been going on for years.As my delivery Instructions clearly
state items are to be handed to me. Should this not be possible my use of Amazon will cease.Further
more my prime membership will require extension, as I can no longer use it.Mr McMorrow

email from ecr-amzl-support-priority@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, My name is Tarik Cherkaoui and I work within Amazon

Executive Customer Relations (Department)

. I’m sorry to hear that
you were disappointed by your delivery instructions not being followed. Safety is always our top
priority. We are closely monitoring developments of the global coronavirus (COVID-19). As such,
there are certain precautions that Amazon and its Delivery Service Partners are taking. Until
further notice, Delivery teams will no longer enter homes or offices and will only deliver to your
doorstep or office front desk during your scheduled delivery window. All delivery vehicles and
equipment are being disinfected at the start and at the end of each day. All delivery devices and
mobile phones used by our delivery teams are being disinfected after each delivery appointment.
The delivery team will leave the item at your doorstep and you will not be required to physically
sign for it. In the event your current delivery no longer works for you, your delivery will need to
be changed at www.amazon.co.uk/yourorders. We’re sorry for any inconvenience. We hope to see you
again soon. Did I solve your problem? If yes, please click here: If no, please click
here: Warmest regards, Tarik Cherkaoui Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: SainSmart Nano Blue Coat…

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with SainSmart
Nano Blue Coat… will be delivered today. If you want us to leave the package unattended,
please provide delivery instructions for the driver. To do that, visit the Track Package page and go
to the “Delivery by Amazon” section: Track your package: Order
#202-6149085-0189142 SainSmart Nano Blue Coat End Mill CNC Router Bits, 1/8 inches Shank,
Pack of 10 ————————————————————————————-
——————————————————- This email was sent from an email address
that can’t receive emails. Please don’t reply to this email.

email from order-update@amazon.co.uk To mage@mage-net.net,

Shipping update for your Amazon.co.uk order 202-3654154-5002752

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-3654154-5002752

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-6149085-0189142

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 2 JINPUS
Air Purifier Air… and 2 more items will be delivered today. If you want us to leave the
package unattended, please provide delivery instructions for the driver. To do that, visit the Track
Package page and go to the “Delivery by Amazon” section: Track your package:
Order #202-6149085-0189142 2 of JINPUS Air Purifier Air Cleaner for home with True HEPA &
Active Carbon Filter, Portable Air Purifiers, Air Ionizer Remove 10 pcs 3mm 1/8″ Shank HSS
Router Bits, Rotary File Titanium Coated Router Bit Cutter, Engraving Woodworking Set Burr Wood
Bright Creations Unfinished Wood Tiles (36-Pack) – Unfinished Wood Square Tile Cutouts – Ideal for
DIY Crafts, Art Projects, Home ——————————————————————
————————————————————————– This email was sent
from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-6149085-0189142

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-6149085-0189142 Order #202-3654154-5002752

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: Oral-B Genuine Precision… and 24 more items

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Oral-B
Genuine Precision… and 24 more items will be delivered today. If you want us to leave the
package unattended, please provide delivery instructions for the driver. To do that, visit the Track
Package page and go to the “Delivery by Amazon” section: Track your package:
Order #202-2362694-5703543 2 of Glade Shake and Vac Fresh Lemon Carpet Freshener, 500 g
Listerine Total Care Zero MouthWash Smooth Mint, 500 ml Oral-B Genuine Precision Clean
Toothbrush Heads Replacement Refills for Electric Rechargeable Toothbrush, Deep and Precise
Cleaning, Pack of 4 5 of Twix Biscuit Fingers Multipack 9 x 23 g 3 of DUCK Toilet
Cleaning Discs, 5-in-1 Odour Eliminator & Rim Block for Limescale & Germs, Lime Zest Scent, Pack of
6 Maynards Bassetts Wine Gums, 400 g Coca-Cola Original Taste 15 x 330ml Cans
5 of Walkers Extremely Chocolatey Cookies, 150g Listerine Total Care MouthWash, 500 ml
Sensodyne Pronamel Whitening Toothpaste, Enamel Care, Gentle Whitening, 75 ml 2 of Listerine
Reach Fresh Breath Advanced Care Firm Toothbrush Dettol Washing Machine Cleaner, 250 ml
Buster Bathroom Plughole Unblocker, 300 ml —————————————————–
————————————————————————————— This
email was sent from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-2362694-5703543

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-2362694-5703543

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Vogvigo
Upgrade Version CNC… will be delivered today. If you want us to leave the package
unattended, please provide delivery instructions for the driver. To do that, visit the Track Package
page and go to the “Delivery by Amazon” section: Track your package:
Order #202-0079976-6670721 Vogvigo Upgrade Version CNC 3018 Pro Wood Router Kit GRBL Control
DIY Mini CNC Machine, 3 Axis Plastic Acrylic PCB ————————————————
——————————————————————————————– This
email was sent from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-0079976-6670721

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-0079976-6670721

email from ecr-amzl-support-priority@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, Thanks for your patience. As advised, the incorrect driver type had been
assigned for your delivery. The transportation department in conjunction with senior delivery
station management identified an error in the process which led to this mistake and it has now been
rectified. We’re confident that you should see no further issues, moving forward. We’re sorry for
any inconvenience. As a gesture of good will, 20 in Amazon gift certificates has been added to
your Amazon.co.uk account. To view your available gift certificate balance, please see the
following link: We hope to see you again soon. Did I solve your problem? If yes, please
click here: If no, please click here: Warmest regards, Tarik Cherkaoui
Amazon.co.uk {EMAIL SIGNTURE REMOVED} —-

email from ecr-amzl-support-priority@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, Thanks for your patience. I’m awaiting further update from senior
transportation management, so I hope to be able to update you in a further 3-5 business days.
Thanks for your continued patience. We hope to see you again soon. Did I solve your problem?
If yes, please click here: If no, please click here: Warmest regards, Tarik
Cherkaoui Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from ecr-amzl-support-priority@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, Thanks for getting in touch. I’m sorry to hear that your order
#202-8558043-2669954 was left unattended. This failure was due to the incorrect driver type being
assigned for your order, contrary to what was agreed with the delivery station. I’m currently
working with senior management in our transportation department to identify what further measures we
need to put in place to prevent mistakes like this from happening. We’re sorry for any
inconvenience. I aim to be back in touch with you within 2 business days with an update.
Thanks for your patience while we work to resolve this issue for you. We hope to see you again soon.
Did I solve your problem? If yes, please click here: If no, please click here:
Warmest regards, Tarik Cherkaoui Amazon.co.uk {EMAIL
SIGNTURE REMOVED}

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a35e5r52ocgbvm@amazon.co.uk,

Are we playing the ignoring game again?

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a35e5r52ocgbvm@amazon.co.uk,

Update please.Today again item was left on the doorstepYou support manager is a utter disgrace.Mr
McMorrow

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with donhobo
Waterproof Trousers… will be delivered today. If you want us to leave the package
unattended, please provide delivery instructions for the driver. To do that, visit the Track Package
page and go to the “Delivery by Amazon” section: Track your package:
Order #202-8558043-2669954 donhobo Waterproof Trousers Mens Fleece Softshell Trouser Walking
Hiking Quick Dry Outdoor Sports Pants Zip Pockets(Grey,M) ————————————–
—————————————————————————————————-
— This email was sent from an email address that can’t receive emails. Please don’t reply to
this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-8558043-2669954

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-8558043-2669954

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with EasyGleam
Mop and Bucket… will be delivered today. If you want us to leave the package unattended,
please provide delivery instructions for the driver. To do that, visit the Track Package page and go
to the “Delivery by Amazon” section: Track your package: Order
#202-8074973-0396351 EasyGleam Mop and Bucket Set. Microfibre Flat Mop with Stainless Steel
Handle, Innovative Twin Chamber Bucket for Wet & Dry ——————————————–
————————————————————————————————
This email was sent from an email address that can’t receive emails. Please don’t reply to this
email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Russell
Hobbs 24732 Desire… will be delivered today. If you want us to leave the package unattended,
please provide delivery instructions for the driver. To do that, visit the Track Package page and go
to the “Delivery by Amazon” section: Track your package: Order
#202-8074973-0396351 Russell Hobbs 24732 Desire Food Processor, 1.5 Litre Food Mixer with 5
Chopping, Slicing and Dough Attachments, Matte Black, 600 —————————————
—————————————————————————————————-
– This email was sent from an email address that can’t receive emails. Please don’t reply to this
email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-8074973-0396351

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-8074973-0396351

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-8074973-0396351

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Tefal
Actifry, Air Fryer… will be delivered today. If you want us to leave the package unattended,
please provide delivery instructions for the driver. To do that, visit the Track Package page and go
to the “Delivery by Amazon” section: Track your package: Order
#202-8596518-0269129 Tefal Actifry, Air Fryer, Traditional, (4 Portions), Black, 1 Kg
Capacity —————————————————————————————
—————————————————– This email was sent from an email address
that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-8596518-0269129

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-8596518-0269129

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Russell
Hobbs 24732 Desire… will be delivered today. If you want us to leave the package unattended,
please provide delivery instructions for the driver. To do that, visit the Track Package page and go
to the “Delivery by Amazon” section: Track your package: Order
#202-6939075-1053941 Russell Hobbs 24732 Desire Food Processor, 1.5 Litre Food Mixer with 5
Chopping, Slicing and Dough Attachments, Matte Black, 600 —————————————
—————————————————————————————————-
– This email was sent from an email address that can’t receive emails. Please don’t reply to this
email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-6939075-1053941

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-6939075-1053941

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with EasyGleam
Mop and Bucket… and 1 more item will be delivered today. If you want us to leave the package
unattended, please provide delivery instructions for the driver. To do that, visit the Track Package
page and go to the “Delivery by Amazon” section: Track your package:
Order #202-5031426-1916314 EasyGleam Mop and Bucket Set. Microfibre Flat Mop with Stainless
Steel Handle, Innovative Twin Chamber Bucket for Wet & Dry ABUS 70IB45LSC Marine Grade
Aquasafe All Weather Shackle Padlock ———————————————————–
——————————————————————————— This email was
sent from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-5031426-1916314

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-6631355-8483516

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-5031426-1916314

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-5031426-1916314 Order #202-6631355-8483516

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with SIMREX
X300C Mini Drone… and 2 more items will be delivered today. If you want us to leave the
package unattended, please provide delivery instructions for the driver. To do that, visit the Track
Package page and go to the “Delivery by Amazon” section: Track your package: Order
#202-8502447-7872343 Wireless Digital Microscope Handheld USB Microscope Camera with 8
adjustable LED Lights HD 1080P Wi-Fi Endscope 50x to 1000x Magnification SIMREX X300C Mini
Drone with Camera WIFI HD FPV Foldable RC Quadcopter RTF 4CH 2.4Ghz Remote Control Headless
[Altitude Hold] IGNPION 2 pcs Stainless Steel Kick Down Door Locks Stopper Holder Spring
Loaded Adjustable ——————————————————————————
————————————————————– This email was sent from an email
address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with MyChoice
Snap-On & Seal… will be delivered today. If you want us to leave the package unattended,
please provide delivery instructions for the driver. To do that, visit the Track Package page and go
to the “Delivery by Amazon” section: Track your package: Order #202-8502447-7872343
MyChoice Snap-On & Seal Airtight Leakproof Strong Food Storage & Meal Prep Containers – 6 Sets X
1000ml Each ————————————————————————————
——————————————————– This email was sent from an email
address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-8502447-7872343

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-8502447-7872343

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-8502447-7872343

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-1718694-5513153

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with
XYZprinting PLA Filament… and 2 more items will be delivered today. If you want us to leave
the package unattended, please provide delivery instructions for the driver. To do that, visit the
Track Package page and go to the “Delivery by Amazon” section: Track your package:
Order #202-3992773-0616348 Gocheer 115 In 1 Screwdriver Set, Precision Magnetic Small
Screwdriver Kit Accessory Set, Screwdrivers Set for iPhone, Laptop, PC, Watch, XYZprinting
PLA Filament, 1.75 mm, 600 g NFC Spool, Clear Blue, RFPLCXEU05E XYZprinting PLA Filament,
1.75 mm, 600 g NFC Spool, Neon Green, RFPLCXEU0AD ———————————————-
———————————————————————————————-
This email was sent from an email address that can’t receive emails. Please don’t reply to this
email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-3992773-0616348

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-3992773-0616348

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-3992773-0616348

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-1718694-5513153 Order #202-3992773-0616348

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 2
Jun_Electronic 4 Layers… will be delivered today. If you want us to leave the package
unattended, please provide delivery instructions for the driver. To do that, visit the Track Package
page and go to the “Delivery by Amazon” section: Track your package: Order
#202-5305536-5117139 2 of Jun_Electronic 4 Layers Clear Stackable Case For Raspberry Pi 4, Pi
3 Model B+ Case With Heatsink ——————————————————————
————————————————————————– This email was sent
from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-5305536-5117139

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-5305536-5117139

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your Amazon package will be
delivered today. If you want us to leave the package unattended, please provide delivery
instructions for the driver. To do that, visit the Track Package page and go to the “Delivery by
Amazon” section: Track your package: Order #202-4950297-5272341 Fancii 7 in 1
Electric Waterproof Facial & Body Cleansing Brush Kit with Handle and 6 Brush Heads – Best ——
—————————————————————————————————-
———————————- This email was sent from an email address that can’t receive
emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-4950297-5272341

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-4950297-5272341

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with OPOLAR
Compressed Air… and 2 more items will be delivered today. If you want us to leave the
package unattended, please provide delivery instructions for the driver. To do that, visit the Track
Package page and go to the “Delivery by Amazon” section: Track your package: Order
#202-0231388-3621927 2 of Miseyo Wide Roller Stamp Identity Theft Stamp 1.5 Inch Perfect for
Privacy Protection – White – 6 Refill Ink Included OPOLAR Compressed Air Duster Cordless for
Computer Keyboard Cleaner, Best Replaces Compressed Spray Gas Cans, Rechargeable 6000mAH Battery,
Powerful 3 ————————————————————————————–
—————————————————— This email was sent from an email address
that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-0231388-3621927

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-0231388-3621927

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with TP-Link
TL-SG108S 8-Port… will be delivered today. If you want us to leave the package unattended,
please provide delivery instructions for the driver. To do that, visit the Track Package page and go
to the “Delivery by Amazon” section: Track your package: Order #204-2959500-8123545
TP-Link TL-SG108S 8-Port Desktop Gigabit Ethernet Switch, Steel Case, Lifetime Warranty ——–
—————————————————————————————————-
——————————– This email was sent from an email address that can’t receive
emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-2959500-8123545

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-2959500-8123545

email from order-update@amazon.co.uk To mage@mage-net.net,

Shipping update for your Amazon.co.uk order 202-1355161-1608316

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with WORKPRO
16-Piece Forstner… will be delivered today. If you want us to leave the package unattended,
please provide delivery instructions for the driver. To do that, visit the Track Package page and go
to the “Delivery by Amazon” section: Track your package: Order #204-0143774-0086748
WORKPRO 16-Piece Forstner Drill Bits Set 6-50mm, High Quality 40CR Steel, Wood Drill Bits,
Woodworking Hole Saw Drill Bit Set ————————————————————–
—————————————————————————— This email was
sent from an email address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-0143774-0086748

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-0143774-0086748

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-1355161-1608316

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-1355161-1608316

email from ecr-amzl-support-priority@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr McMorrow, While we have strived to make said adjustments, there are gaps in our process
(such as I’ve described previously) which are making it difficult to ensure your instruction is
followed in all instances. As I’ve advised, we are working to close these gaps and ensure that
you, and other customers with similar circumstances, have their requirements for adjustments met.
We’re sorry that there isn’t an immediate fix, but please be assured that we will strive to honour
your instructions as much as is presently possible given the limitations we are faced with, and once
we have solved the problem with how we designate specific delivery driver types, we should be able
to put something more robust in place to increase the successful instruction adherence rate of
deliveries to you. This is going to take some time because it requires a revision of how our system
designates drivers, and will be an ongoing project until the new process is launched. I’ll be
back in touch to update you when we have this in place. We’re sorry for any inconvenience. We
hope to see you again soon. Did I solve your problem? If yes, please click here: If no,
please click here: Warmest regards, Tarik Cherkaoui Amazon.co.uk {EMAIL SIGNTURE REMOVED} —-

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a35e5r52ocgbvm@amazon.co.uk,

Sooo after years of saying you will resolve, you admit you can’t.The Equality Act 2010 is quite
clear you as a service provider have a duty to make reasonable Adjustments for my disability to use
your service.I pay prime membership to get next day delivery.Mr McMorrow

email from ecr-amzl-support-priority@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr McMorrow, I’m truly sorry that you continue to have issues and I regret that we were
unable to resolve this issue to your satisfaction. As previously advised, due to the nature of your
request, and because of the different driver types (and the lack of a current mechanism to only
assign one type of driver), it’s not always possible for your instructions to be adhered to. We’re
working on a solution to prevent further issues, but I do appreciate that this has been ongoing for
some time and that you would now prefer to take legal action. You may direct any future
correspondence regarding this matter to our Legal Department at the following address: AEU c/o
Amazon UK Services Ltd, Legal Department 1 Principal Place, Worship Street, London, EC2A 2FA
United Kingdom Unfortunately, there isn’t an email address and we’re sorry for any inconvenience.
We hope to see you again soon. Did I solve your problem? If yes, please click here: If
no, please click here: Warmest regards, Tarik Cherkaoui Amazon.co.uk {EMAIL SIGNTURE REMOVED} —-

email from amazon-offers@amazon.co.uk To mage@mage-net.net,

AmazonSmile charity donation notification

email from ecr-replies@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr Mcmorrow, My name is Bryan O’ Leary and I am contacting you from Amazon

Executive Customer Relations (Department)

. My colleague Tarik who
was dealing with this issue is currently out of the office, however, I have forwarded on your email
to him and he will respond upon his return tomorrow, the 18th of December. Bryan O Leary

Executive Customer Relations (Department)

Amazon.co.uk

email from no-reply@amazon.co.uk To dmcmorrow@mage-net.net,

Thanks for contacting us. We know you took time out of your day to get in touch so we will work as
fast as we can to get you an answer. The representatives handling your query will try their best to
reply in the next 6 hours. By the way, have you checked our Help pages? They contain answers to
most of your questions:

email from no-reply@amazon.co.uk To dmcmorrow@mage-net.net,

Thanks for contacting us. We know you took time out of your day to get in touch so we will work as
fast as we can to get you an answer. The representatives handling your query will try their best to
reply in the next 6 hours. By the way, have you checked our Help pages? They contain answers to
most of your questions:

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,mage@mage-net.net,cs-reply+a3r286ta14mib6@amazon.co.uk,

Order made yesterday delivery today posted! Yet record as handed to resident.Your drivers LIE.

email from no-reply@amazon.co.uk To dmcmorrow@mage-net.net,

Thanks for contacting us. We know you took time out of your day to get in touch so we will work as
fast as we can to get you an answer. The representatives handling your query will try their best to
reply in the next 6 hours. By the way, have you checked our Help pages? They contain answers to
most of your questions:

email from dmcmorrow@mage-net.net To mage@mage-net.net,cs-reply+a3r286ta14mib6@amazon.co.uk,

I spoke to the second pantry delivery driver and was informed no manager at the depot spoke to the
driver!The for the first panty the driver put notes on the account of where he left the package.Your
process simply don’t work. I’ve had a load of complaints/investigations done and nothing has
changed.You’ve provided me with the legal address is their an email ?These good-will offers are an
insult as each item I order is left on the floor causing further embarrassment.Mr McMorrow

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, Thanks for your email. I’m sorry to hear that you’re still having issues with
delivery. I’ve escalated this matter to senior management of our transportation department to
find a solution, because it appears that it’s delivery partners (that is, third party casual
delivery drivers) not adhering to instructions, and there’s currently not a way to deprioritise
these drivers. We’re working on a solution to address this flaw. In the meantime, I appreciate
that this keeps inconveniencing you, so I’ve added a further 50 in Amazon gift certificates as a
gesture of good will. Thanks for your patience while we work to find a solution to this matter.
We hope to see you again soon. Warmest regards, Tarik Cherkaoui Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-3282281-3843558

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-3282281-3843558

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 2 Cadbury
Dairy Milk… and 15 more items will be delivered today. If you want us to leave the package
unattended, please provide delivery instructions for the driver. To do that, visit the Track Package
page and go to the “Delivery by Amazon” section: Track your package: Order
#202-4808310-8584354 2 of Cadbury Dairy Milk Chocolate Bar, 850 g Glaceau Smart Water
Still 12 x 600ml Dettol Washing Machine Cleaner, 250 ml Cadbury Wispa Chocolate Bar,
4 x 30.5g 2 of Dettol Antibacterial Laundry Cleanser, Fresh Cotton, 2.5 Litre 2 of
Morrisons Strong and Absorbent Kitchen Towel, 6 rolls 8 of Heinz Classic Cream of Chicken
Soup, 400 g ————————————————————————————
——————————————————– This email was sent from an email
address that can’t receive emails. Please don’t reply to this email.

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a216fa34pfj15a@amazon.co.uk,

Lol

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a216fa34pfj15a@amazon.co.uk,

So with this 100 I placed a pantry order…Mr McMorrow

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a216fa34pfj15a@amazon.co.uk,

So with this 100 I placed a pantry order…Mr McMorrow

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Toilet
Duck 5-in-1 Fresh… and 7 more items will be delivered today. If you want us to leave the
package unattended, please provide delivery instructions for the driver. To do that, visit the Track
Package page and go to the “Delivery by Amazon” section: Track your package: Order
#202-4808310-8584354 Twix Biscuit Fingers Multipack 9 x 23 g Napolina Penne Pasta,
500g Very Lazy Chopped Garlic, 200 g Fox’s Original Party Rings Biscuit, 125g
Toilet Duck 5-in-1 Fresh Gel Discs Lime Zest, 6 Discs Domestos Extended Germ-Kill Original
Bleach, 2L Loyd Grossman Tomato and Roastedgarlic Sauce, 350g Morrisons Original
Thick Bleach, 2L ——————————————————————————-
————————————————————- This email was sent from an email
address that can’t receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-4808310-8584354

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-4808310-8584354

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with Charles
Wilson 4 Pack Plain… will be delivered today. If you want us to leave the package
unattended, please provide delivery instructions for the driver. To do that, visit the Track Package
page and go to the “Delivery by Amazon” section: Track your package: Order
#202-2694609-8239561 Charles Wilson 4 Pack Plain Crew Neck T-Shirt (Large, Dark Port) —
—————————————————————————————————-
————————————- This email was sent from an email address that can’t
receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk ————————————————————————————–
—————————————————— Hi Daniel, Your package with 2 Pcs
Black Clear Rectangle… will be delivered today. If you want us to leave the package
unattended, please provide delivery instructions for the driver. To do that, visit the Track Package
page and go to the “Delivery by Amazon” section: Track your package: Order
#202-9231583-1849137 2 Pcs Black Clear Rectangle Plastic Waterproof Switch Covers Guards
—————————————————————————————————-
—————————————- This email was sent from an email address that can’t
receive emails. Please don’t reply to this email.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-9231583-1849137

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-2694609-8239561

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-2694609-8239561

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-4808310-8584354 Order #202-9231583-1849137

email from ecr-amzl-support-priority@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr McMorrow, Thanks for taking my call today. As we discussed, the 100 in Amazon gift
certificates has been applied to your account. I appreciate the embarrassment and frustration
that this situation is causing and we’re very sorry that failures by delivery partners to adhere to
your instructions continues to be an issue. I’m currently working with the delivery station to
understand what other measures we can put in place to prevent this from happening again. I’ll be
back in touch within the next 2-3 business days to update you. Thanks for your patience while I
work to resolve this matter for you. Did I solve your problem? If yes, please click here:
If no, please click here: Warmest regards, Tarik Cherkaoui Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a1lcim8cie6cxd@amazon.co.uk,

Call…

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a1lcim8cie6cxd@amazon.co.uk,

Call…

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a1lcim8cie6cxd@amazon.co.uk,

Call…

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a1lcim8cie6cxd@amazon.co.uk,

Call…

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a1lcim8cie6cxd@amazon.co.uk,

Call…

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a1lcim8cie6cxd@amazon.co.uk,

Call…

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a1lcim8cie6cxd@amazon.co.uk,

Call…

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a1lcim8cie6cxd@amazon.co.uk,

Call…

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a1lcim8cie6cxd@amazon.co.uk,

Call…

email from dmcmorrow@mage-net.net To ecr-amzl-support-priority+a1lcim8cie6cxd@amazon.co.uk,

Call me! 07725586509.Items are being left on the floor again.Mr McMorrow

email from order-update@amazon.co.uk To mage@mage-net.net,

Delivered: MakerHawk 3pcs ESP8266… and 2 more items

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-3109176-4757162

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-3297854-0818713

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-3297854-0818713

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-7060666-6879519

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-6719083-0026716

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-7060666-6879519

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-3109176-4757162

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-3297854-0818713

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-7060666-6879519

email from order-update@amazon.co.uk To mage@mage-net.net,

Shipping update for your Amazon.co.uk order 204-9608943-4738765

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #204-9608943-4738765

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #204-9608943-4738765

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #203-6987899-6305950

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #203-6987899-6305950

email from ecr-amzl-support-priority@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr McMorrow, Thanks for your response. As I advised on our call, the

Executive Customer Relations (Department)

Department is the most
senior department to which an issue may be escalated within Amazon.co.uk. This department liaises
with customers on behalf of Amazon’s most senior business executives, including the Amazon.co.uk
Managing Director, the Director of Customer Service, and our CEO. Any correspondence or requests to
call will be actioned by the

Executive Customer Relations
(Department)

Department. As you have indicated that you will not submit the request via the
process previously outlined, I have forwarded your request to our Data Specialist team. Thanks
for getting back in touch. We hope to see you again soon. Did I solve your problem? If yes,
please click here: If no, please click here: Warmest regards, Tarik Cherkaoui
Amazon.co.uk {EMAIL SIGNTURE REMOVED} —-

email from dmcmorrow@mage-net.net To mage@mage-net.net,managingdirector@amazon.co.uk,ecr-amzl-support-priority+ac3l9wlxigwfr@amazon.co.uk,

Tarik Cherkaoui on our phone call I made a Subject Access Request (SAR) YOU chose to ignore this
and have forwarded me a ‘form’ as such… https://ico.org.uk/for-organisations/guide-to-data-
protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/#3
The GDPR does not specify how to make a valid request. Therefore, an individual can make a subject
access request to you verbally or in writing. It can also be made to any part of your organization
(including by social media) and does not have to be to a specific person or contact point. A
request does not have to include the phrase ‘subject access request’ or Article 15 of the GDPR, as
long as it is clear that the individual is asking for their own personal data. This presents a
challenge as any of your employees could receive a valid request. However, you have a legal
responsibility to identify that an individual has made a request to you and handle it accordingly.
Therefore you may need to consider which of your staff who regularly interact with individuals may
need specific training to identify a request. Additionally, it is good practice to have a policy
for recording details of the requests you receive, particularly those made by telephone or in
person. You may wish to check with the requester that you have understood their request, as this
can help avoid later disputes about how you have interpreted the request. We also recommend that
you keep a log of verbal requests. so you have 30 days to comply. This will be referred to the
ICO. You also state Directors don’t respond to calls as this is your job. Can you clarify I
understood this correctly. On 17/11/2019 13:51, Amazon.co.uk wrote: > Dear Mr McMorrow, > >
Thank you for contacting us about your delivery issue, and for taking my call today. > > As I
advised on our call, as the previous instruction has not been adhered to, I am working with the
delivery station to ensure that it is adhered to, moving forward. > > Unfortunately, we do not
compensate for these incidents as we prefer to work to correct any inconsistencies in our processes
and those of our carriers. > > We offer our sincere apologies for any inconvenience caused by our
third party delivery partner’s failure to adhere to the instruction previously set, while delivering
order #202-4145517-8392343. > > Our Conditions of Use and Sale are located at the following link:
> > > > With regard to your data request, the majority of your data can be accessed instantly
online through your Amazon account by clicking on the “Your Account” tab. > > From your account,
you can also modify or update your personal data at your convenience. > > If you require further
personal data, you can log into your account to verify your identity and submit your request. You
can submit this request through our automated system: > >
https://amazon.co.uk/gp/privacycentral/dsar/preview.html > > For further information, please go to
our Privacy Help page: > > > > Thanks for allowing us to work through this issue with you. We
hope to see you again soon. > > Did I solve your problem? > > If yes, please click here: > >
> If no, please click here: > > > > Warmest regards, > > > Tarik Cherkaoui > Amazon.co.uk
> {EMAIL SIGNTURE REMOVED} > > —-

email from ecr-amzl-support-priority@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, Thank you for contacting us about your delivery issue, and for taking my call
today. As I advised on our call, as the previous instruction has not been adhered to, I am
working with the delivery station to ensure that it is adhered to, moving forward. Unfortunately,
we do not compensate for these incidents as we prefer to work to correct any inconsistencies in our
processes and those of our carriers. We offer our sincere apologies for any inconvenience caused
by our third party delivery partner’s failure to adhere to the instruction previously set, while
delivering order #202-4145517-8392343. Our Conditions of Use and Sale are located at the
following link: With regard to your data request, the majority of your data can be accessed
instantly online through your Amazon account by clicking on the “Your Account” tab. From your
account, you can also modify or update your personal data at your convenience. If you require
further personal data, you can log into your account to verify your identity and submit your
request. You can submit this request through our automated system:
https://amazon.co.uk/gp/privacycentral/dsar/preview.html For further information, please go to
our Privacy Help page: Thanks for allowing us to work through this issue with you. We hope to
see you again soon. Did I solve your problem? If yes, please click here: If no, please
click here: Warmest regards, Tarik Cherkaoui Amazon.co.uk {EMAIL SIGNTURE REMOVED} —-

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,

I’m just about to submit my disability discrimination case.I’ve identified a number of Amazon
employees.Going to call?

email from dmcmorrow@mage-net.net To ecr-replies+a3ljjz82udx0dp@amazon.co.uk,

What do you think the judge will say about asking for help for 2 days ?

email from dmcmorrow@mage-net.net To mage@mage-net.net,ecr-amzl-support-priority+ac3l9wlxigwfr@amazon.co.uk,

No one has CALLED me. I am done waiting.This is desibility discrimination I’ve asked for adjustment
you’ve failed

email from ecr-amzl-support-priority@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, My name is Tarik Cherkaoui and I work within Amazon

Executive Customer Relations (Department)

. I’m sorry to hear that
your order was left unattended. I’ve requested that the delivery station review why this incident
took place and what we can do to ensure it doesn’t happen again. I hope to be able to update you
within the next 24 hours. Thanks for allowing us to work through this issue with you. We hope to
see you again soon. Did I solve your problem? If yes, please click here: If no, please
click here: Warmest regards, Tarik Cherkaoui Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from dmcmorrow@mage-net.net To ecr-replies+a3ljjz82udx0dp@amazon.co.uk,

I know working for Amazon indicates you are dim butA. I’ve asked for a CALLB. If he is away then
this is your issue not mine. You are in breach of the equality act 2010, you are discriminating
against me due to my disability.Damien has be unsuccessful in fixing this issue.A senior manager
needs to call me.Mr McMorrow

email from ecr-replies@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr McMorrow,, My name is Barry and I work within Amazon

Executive Customer Relations (Department)

. Thank you for your
email, my colleague Damien is currently out of the office. However I have brought your email to
their attention and they will respond to you upon their return. Thank you for your patience.
Barry Somers

Executive Customer Relations
(Department)

Amazon.co.uk —- Original Message: —- Mc Manager Customer Service
Relations on 0800 279 7234 wasted 30 minutes of my time saying your department don’t exist. I
want a manager with some power to call me NOT EMAIL. On 15/11/2019 17:58, Daniel McMorrow wrote:
> Stupid email from message is really funny. > > 28 minutes nothing resolved! > >
>

email from cs-reply@amazon.co.uk To dmcmorrow@mage-net.net,

Hello, The e-mail address from which you’ve written, is different from the one we have associated
with the order number you gave. I’m replying with the information you requested to the e-mail
address associated with the Amazon.co.uk account from which you placed this order. I’m sorry but
I couldn’t find an Amazon.co.uk account under the e-mail address from which you’ve written. For
security reasons and to protect your privacy, we can only take action on an account or send account
information when the request comes from the e-mail address related to that account. Please ensure
you are contacting us from the email address associated with your account, this is the only way to
be certain that the request is coming from the account holder and that all personal information is
protected. We’re sorry for any inconvenience this causes. If you can’t find the information you
need from our Help pages, please contact us via the link below: If you no longer use the
e-mail address you used when you first shopped at Amazon.co.uk, I’d strongly recommend changing the
e-mail address on file for your account. (As a security precaution, we ask that customers change
their e-mail addresses themselves directly on our website. This ensures that the person requesting
the change knows the password for their existing account, preventing any unauthorised changes.)
You can change your e-mail address by visiting Your Account, and selecting “Login & Security”.
For more information on changing your e-mail address or password, please visit our Help page:
We appreciate your patience with our security measures and hope to see you again soon. Warmest
regards, Rani T Amazon.co.uk {EMAIL SIGNTURE
REMOVED}
—- Original Message: —- Mc Manager Customer Service Relations on 0800 279
7234 wasted 30 minutes of my time saying your department don’t exist. I want a manager with
some power to call me NOT EMAIL. On 15/11/2019 17:58, Daniel McMorrow wrote: > Stupid email
from message is really funny. > > 28 minutes nothing resolved! > > >

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,ecr-replies+a3u5or54knhjlq@amazon.co.uk,

Mc Manager Customer Service Relations on 0800 279 7234 wasted 30 minutes of my time saying your
department don’t exist. I want a manager with some power to call me NOT EMAIL. On 15/11/2019
17:58, Daniel McMorrow wrote: > Stupid email from message is really funny. > > 28 minutes nothing
resolved! > > >

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Dear Daniel McMorrow, Please allow me to apologise for the inconvenience caused as a result of
the issue I understand that you’d like to write to our Head Office. Amazon customer service
associates are trained to handle any complaint that you may have about our products or
services. We also have a number of internal escalation paths if we are unable to provide you with a
solution immediately. If you still want to contact our Head Office about this, please use the
address below: Amazon.co.uk, Customer Services, 1 Principal Place, Worship Street, London,
EC2A 2FA United Kingdom Please note that all letters / emails received to this address will be
passed to Customer Service for resolution. Please make sure to include your order number and
e-mail address in your letter and be aware that it may take 10-14 days to reply to queries sent by
traditional post. Alternatively, you could send your letter, as an attachment to an e-mail, to
the following e-mail address: customer-attachment-requests@amazon.co.uk] Please note we do
request that all emails be sent from the email address associated with your Amazon account. If
you’ve included your order number and e-mail address, please be assured that there’s no need to send
us previous e-mail correspondence relating to this as we’ll have a record of all e-mail
communication sent to and from customers. Please note that all letters received to this address
will be passed to Customer Service for resolution. Alternatively, if you prefer to speak with
someone on the phone, you’ll be able to reach someone using the following numbers: UK Customers
(free phone) (+44) 0800 279 7234 International (charges may apply) +44 203 356 6212 I hope this
helps. We look forward to seeing you again soon. Warmest regards, MC Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,ecr-replies+a3u5or54knhjlq@amazon.co.uk,

Stupid email from message is really funny.28 minutes nothing resolved!

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello, I’m very sorry to learn of the issues experienced in relation to the delivery of your
order #202-4145517-8392343 via Premium Shipping. We continually monitor the service provided by our
carriers and take complaints of this nature very seriously. We’ll replace any items lost or damaged
during delivery at no extra charge and monitor our carriers very closely. We have raised the
incident with the senior management of the carrier in question. Sometimes when investigations are
made, it can be necessary for either Amazon or the carrier to contact you for further information.
These investigations are undertaken by the carrier who handled your shipment. Thank you for giving
us permission to pass your contact details to them. We at  Amazon value our customer’s trust
and confidence in view of what has transpired we will make sure that this will not happen again to
you or to any of our customers as well. Thank you and we hope to see you soon. Did I solve
your problem? If yes, please click here: If no, please click here: Warmest
regards, Dieter S Amazon.co.uk {EMAIL SIGNTURE
REMOVED}

email from cs-reply@amazon.co.uk To dmcmorrow@mage-net.net,

Hello, The e-mail address from which you’ve written, is different from the one we have
associated with the order number you gave. I’m replying with the information you requested to
the e-mail address associated with the Amazon.co.uk account from which you placed this order. I’m
sorry but I couldn’t find an Amazon.co.uk account under the e-mail address from which you’ve
written. For security reasons and to protect your privacy, we can only take action on an account
or send account information when the request comes from the e-mail address related to that account.
Please ensure you are contacting us from the email address associated with your account, this is the
only way to be certain that the request is coming from the account holder and that all personal
information is protected. We’re sorry for any inconvenience this causes. If you can’t find the
information you need from our Help pages, please contact us via the link below: If you no
longer use the e-mail address you used when you first shopped at Amazon.co.uk, I’d strongly
recommend changing the e-mail address on file for your account. (As a security precaution, we ask
that customers change their e-mail addresses themselves directly on our website. This ensures that
the person requesting the change knows the password for their existing account, preventing any
unauthorised changes.) You can change your e-mail address by visiting Your Account, and
selecting “Login & Security”. For more information on changing your e-mail address or password,
please visit our Help page: We appreciate your patience with our security measures and hope
to see you again soon. Warmest regards, Makarand L Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,ecr-replies+a3u5or54knhjlq@amazon.co.uk,

AGAIN!CALL ME.

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-4145517-8392343

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-4145517-8392343

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Amazon.co.uk Dispatch Confirmation Order #202-3861053-8127540

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Amazon.co.uk Order Confirmation Order #202-5853208-7801920

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Amazon.co.uk Dispatch Confirmation Order #202-1818803-3393148

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Amazon.co.uk Dispatch Confirmation Order #202-9606310-1820305

email from order-update@amazon.co.uk To mage@mage-net.net,

Shipping update for your Amazon.co.uk order 202-9062011-5404307

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-9062011-5404307

email from order-update@amazon.co.uk To mage@mage-net.net,

Your Amazon.co.uk order (#202-1818803-3393148)

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #202-1818803-3393148

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Amazon.co.uk Dispatch Confirmation Order #202-1818803-3393148

email from amazon-offers@amazon.co.uk To mage@mage-net.net,

Activate your free music offer

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Order Confirmation Order #202-9062011-5404307 Order #202-1818803-3393148

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, The

Executive Customer Relations
(Department)

Department liaises with customers on behalf of Amazon’s most senior executives. As
such, your correspondence has been treated as a formal complaint. I understand you already have a
similar doorbell so a Ring doorbell will not be of assistance to you in this case. As such, I’m
more than happy to offer the equivalent value as a gift card alongside the 30 previously offered, ie
119 in total as a gesture of goodwill. We are sorry that you feel the need to seek legal advice
in relation to this issue. You may direct any future correspondence regarding this matter to our
Legal Department at the following address: AEU c/o Amazon UK Services Ltd, Legal Department 1
Principal Place, Worship Street, London, EC2A 2FA United Kingdom Damien Purtell

Executive Customer Relations (Department)

Amazon.co.uk

email from dmcmorrow@mage-net.net To mage@mage-net.net,ecr-replies+a2ne4v3m63n53f@amazon.co.uk,

As I said I want a manager. I already have a ring type doorbellIf you look at the order item it says
handed to resident.No Compensation is a really silly policy.I have worked with Amazon to try a solve
this but have 3 years of distress, lies and stress.You shall have a manager call me or provide the
name and address of someone who can accept legal papers.Mr McMorrow

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, This is Damien from Amazon

Executive
Customer Relations (Department)

. I can confirm that the delivery instructions database was
set up when I was speaking with you previously, and the delivery station have confirmed it was in
place, but was missed on this occasion as mentioned in my previous email. The delivery station
have advised that they have taken steps to ensure they aren’t missed again, however to eliminate any
possibility of human error affecting future deliveries, I have offered to send a Ring Doorbell at no
cost to you, so should you need to you can speak directly with any drivers attempting to deliver to
you to ensure they do hand parcels directly to you. We do not offer compensation for such issues
as we prefer to work to resolve any inconsistencies in our processes and those of our carriers, and
the £30 Gift card was offered as a gesture of goodwill to allow you to place a test order at
no costs to yourself. If you can confirm that you are happy for me to send you the Ring Doorbell
and Gift Card to allow us to test that the actions taken have been successful, I will take the
necessary steps. Damien Purtell

Executive Customer
Relations (Department)

Amazon.co.uk —- Original Message: —- This is a Phone
contact, please refer to annotations for details.

email from dmcmorrow@mage-net.net To ecr-replies+a3of13v81kam1z@amazon.co.uk,managingdirector@amazon.co.uk,

This fun.

email from dmcmorrow@mage-net.net To ecr-replies+a3of13v81kam1z@amazon.co.uk,managingdirector@amazon.co.uk,

The power of TwitterI will continue..maybe I see how companies you deliver for feel.

email from dmcmorrow@mage-net.net To ecr-replies+a3of13v81kam1z@amazon.co.uk,

Who’s attention? Damien is out till Saturday. I’ve asked for a manager. How much PR damage you think
I can do in a day ? I had 500 unique views of my Amazon webpage yesterday.

email from ecr-replies@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr McMorrow, My name is Stuart and I work within Amazon

Executive Customer Relations (Department)

. Thank you for your
email, my colleague Damien is currently out of the office. However I have brought your email to
their attention and they will respond to you upon their return. Thank you for your patience.
Stuart

Executive Customer Relations (Department)

Amazon.co.uk —- Original Message: —- This database delivery instructions was what you
setup in our last conversation. So either you never set it properly or are pulling a fast one.In
relation to social media I presenthttps://www.forbes.com/sites/timworstall/2012/08/07/business-is-
now-responsible-for-facebook-comments/amp/As far as your 30 offer you can sincerely shove this…How
much PR damage you think a disability discrimination case would do? My webpage has events going back
to 2016, it gets hundreds of hits a month and I’m not promoting.I think our conversation has come to
and end and would prefer this continued with a manage who makes serious compensation offerMr
McMorrow

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,mage@mage-net.net,ecr-replies+a2ne4v3m63n53f@amazon.co.uk,

This database delivery instructions was what you setup in our last conversation. So either you never
set it properly or are pulling a fast one.In relation to social media I
presenthttps://www.forbes.com/sites/timworstall/2012/08/07/business-is-now-responsible-for-facebook-
comments/amp/As far as your 30 offer you can sincerely shove this…How much PR damage you think a
disability discrimination case would do? My webpage has events going back to 2016, it gets hundreds
of hits a month and I’m not promoting.I think our conversation has come to and end and would prefer
this continued with a manage who makes serious compensation offerMr McMorrow

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, This is Damien from Amazon

Executive
Customer Relations (Department)

. I have tried calling back twice today, but I was unable to
reach you. I will be leaving the office shortly and will not return until Saturday, so I wanted to
provide an update for you via email. When we last spoke, I had your account added to a database
of customers with special delivery requirements. When any of these customers place an order, a
notification is sent to delivery station managers, who pass this on to our delivery service partners
who will then ensure that drivers are briefed on the requirements. I was waiting for a response as
to whether the notification was received for your order to rule out any technical issues with the
process and whether it was briefed to the driver. I have been advised that the notification was
missed on this occasion, so the driver wasn’t briefed. Such errors are unacceptable, especially
where they affect a customer like yourself and leave you in a difficult situation. Steps have been
taken to ensure they cannot be missed going forward so I would be confident in future deliveries
going smoothly. I understand you are disputing the driver’s version of events regarding the
delivery – I understand you live alone – is there any possibility you might have been on the phone
at the time of the delivery? This would explain both why the driver heard a voice inside and why
they couldn’t reach you. Both failing points in this case were down to human error, which we do
work very hard to avoid, but it is occasionally inevitable, so I was trying to think of what we can
do to mitigate this issue for your future deliveries, and I thought that a Ring Doorbell may be
helpful to you? In this case, when a driver rings your doorbell, you’ll get a notification with
video on your phone, and you;ll be able to talk back to the driver to advise them to wait with your
parcel to hand it to you in case you are not able to make it to the door straight away. With
this, at least, even if there has been errors and your instructions are missed, you’ll have the
opportunity to instruct the driver yourself and we can ensure packages are handed directly to you.
Have a look and see what you think:  – if you think this would be suitable, I’m more than happy
to send one out to you at no cost as a gesture of goodwill. Regarding your comments relating to
our social media team, I have had this investigated with the social media manager and he is happy
that the correct processes were followed. When you reach out to our teams on social media, they are
unable to access your account details so cannot help on that platform, so will send a link for you
to fill out your details to be picked up by our internal teams. We unfortunately cannot offer any
help without that form being filled out. We are not responsible for moderating any comments left on
our social media pages, however if you feel a comment made by another poster is in any way
offensive, we would encourage you to report it to the platform’s moderation teams by using their
respective “Report Post” functions. Aside from the Ring Doorbell, I would like to offer you
a £30 Gift Card as a goodwill gesture – this will allow you to place an order at no cost and
test that the delivery instructions are being adhered to properly. I look forward to hearing from
you again soon and once I have confirmation that you are happy for me to proceed with the proposed
resolutions I will take the necessary actions. Did I restore your trust in Amazon? If yes,
please click here: If no, please click here: Damien Purtell

Executive Customer Relations (Department)

Amazon.co.uk —-
Original Message: —- This is a Phone contact, please refer to annotations for details.

email from dmcmorrow@mage-net.net To mage@mage-net.net,ecr-replies+a2ne4v3m63n53f@amazon.co.uk,

Ok well this in utter rubbish.He was in and out in < 30 secondsI live alone, and don’t talk to
myself. Although talking to Amazon feels like it.My phone has no record of a phone call. I suspect
his won’t either. Of cause if we goto court this will be a matter for you to provide proof.I am very
quickly becoming bored of liesSo you areA. Going to provide a solutionB. Offer me a Amazon credit
line as compensation. This offer will represent the years of stress and lies. A condition of the
offer is orders made (hence credit) will be delivered correctly.Or I submit a disabled
discrimination case.

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, This is Damien from Amazon

Executive
Customer Relations (Department)

. I wanted to let you know that I have received a response
from the delivery station regarding the investigation into why your delivery requirements were not
followed. I don’t have the answer to both queries sent to the delivery station yet, so once I
have the second query, I will call you to discuss. I have copied the response directly below for
you: “He knocked on the door and someone was just speaking through the door, nobody seemed to be
able to open the door. He has tried calling the customer also and no one was answering the phone, he
was just hearing some voices through the door. The driver thought that the customer is either busy,
either he cannot find the keys, moment when he left the parcel by the door. I have checked and this
shipment had clear instructions to leave it with the customer only and our driver can’t apologize
enough for not following the instructions. He really feels bad and he thinks he has not seen the
notes in the first place.” We are still awaiting a response from our delivery service partner as
to whether they have received the notification that we have set up for any deliveries going to you,
if they have whether this was briefed to the driver and if it wasn’t briefed, why not. I look
forward to being in contact soon with a further update. Damien Purtell

Executive Customer Relations (Department)

Amazon.co.uk —-
Original Message: —- This is a Phone contact, please refer to annotations for details.

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, This is Damien from Amazon

Executive
Customer Relations (Department)

. Thank you for taking the time to speak with me today. I am
sorry to hear that your delivery instructions were not followed and your delivery was left outside
your property on the floor rather than being handed directly to you. We  are investigating
your comments. I will aim to update you as soon as I receive a response to my enquiries from
the relevant team(s). Thank you for your patience. Damien Purtell

Executive Customer Relations (Department)

Amazon.co.uk —-
Original Message: —- This is a Phone contact, please refer to annotations for details.

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,ecr-replies+abytk551g7yb5@amazon.co.uk,

We are now approaching the demanding p45 stage

email from dmcmorrow@mage-net.net To managingdirector@amazon.co.uk,ecr-replies+abytk551g7yb5@amazon.co.uk,

I get a call tomorrow or you get a lawsuit. On 05/07/2019 14:48, ecr-replies@amazon.co.uk wrote:
> Dear Mr McMorrow, > > This is Damien from Amazon

Executive Customer Relations (Department)

. Thank you for taking the
time to speak with me today. > > I would like to apologise again for the poor experience you have
had with the delivery of your orders. I understand this has gone on for a much longer time than is
acceptable and previous attempts to assist have been unsuccessful. > > In the past, I can see that
a note was added on to state you were disabled, and further when I spoke with you previously, I
added notes stating that you are disabled and all parcels had to be handed to you and not left on
the floor or outside. > > We have a recently launched process in cases where delivery instructions
are repeatedly missed. Prior to adding you to this process, we had to take the steps I took in March
and add a detailed delivery instruction, and where that failed we can then add you in to this
process. > > As discussed, with the process now in place, any time you place an order, the
delivery station manager is made aware of it on the date of the delivery so they can brief the
delivery associate on the fact that following the delivery instruction is imperative, and this has
been a robust process with great success. > > I am happy to monitor your orders for a period until
we are sure of success, and if you do have any further issues, you can contact our managing
director’s address directly – managingdirector@amazon.co.uk so your contact will be passed directly
to my team and not handled by anyone else. > > I hope you’ll understand that we don’t compensate
for issues such as this as we prefer to work to resolve inconsistencies in our processes and those
of our carriers, and as such the goodwill gestures issued by myself this week and colleagues
previously would be the most we could offer in this situation. The £30 Gift card I applied on
Monday remains in your balance if you would like to use it to test the new process for your
deliveries. > > I’m sorry that you felt the need to seek legal advice in relation to this
issue. > > Once our Legal Department receives notification of the issue from your Solicitor, they
will respond to them directly. > > Once again, I apologise for any inconvenience this has caused
you and I am truly sorry that your experience of doing business with Amazon.co.uk on this occasion
has been a negative one. > > > > Did I restore your trust in Amazon? > If yes, please click
here: > > > If no, please click here: > > > > > Damien Purtell >

Executive Customer Relations (Department)

> Amazon.co.uk > > > >
—- Original Message: —- > > ————— > 07/04/19 02:23:19 BST > Your name:Daniel
McMorrow > Comments: > Your preferred phone number: 07725586509 > Your Social Media Username:
Daniel McMorrow > URL to message: https://twitter.com/AmazonHelp/status/1144164595227123712 >
What else would you like us to know before we contact you? (Order/tracking number, preferred contact
method, additional details): http://www.mage-net.net/2015/09/15/amazon/ Monday i start legal action.
Your last email is rejected > > ————— > > >

email from prime@amazon.co.uk To mage@mage-net.net,

Dear Daniel McMorrow, Your payment issue has been resolved and your access to Amazon Prime has
been restored. Your payment method on file has been charged for the amount of 79.00 (plus any
applicable taxes) for your Prime membership. Your next renewal date is scheduled for 11 September
2020. Visit Your Account to manage your Prime membership and payment settings or click here if
you would like to cancel. Thank you for being a valued Prime member. Sincerely, Amazon
Customer Service 1999-2018 Amazon.com, Inc. or its affiliates. All rights reserved. You can
always access your account information and update your preferred payment method by clicking here or
following these steps: Go to www.amazon.co.uk. Hover over “Accounts & Lists” at the top
right of any page. Click “Your Prime Membership” under the pop-up menu. Sign in with your
e-mail address and password. Under “Preferred Payment Method” on the left-hand side, click
“Edit payment method”. Follow the on-screen instructions to update your card, choose a
different card, or add a new card. This message was sent to: mage@mage-net.net

email from prime@amazon.co.uk To mage@mage-net.net,

Hello Daniel McMorrow, Thank you for signing up for Amazon Prime. Because we could not
validate the credit card you provided at sign-up, your membership has been suspended and your are
not able to use Amazon Prime. Please update your credit card to continue your membership. Just
follow the steps below: 1. Go to “Your Account” at 2. Click on “Manage Prime Membership” under
“Settings”. 3. Log in using the Amazon.co.uk account that you used to sign up for Amazon Prime. 4.
Click the “Edit Your Preferred Payment Method” text (inside the Important Message box). 5. Update
the expiration date or choose an alternate preferred payment method as needed. A charge can be
declined for a variety of reasons, some of which may not be related to the validity of the credit
card. In many cases you simply need to update the expiration date. For more information on why the
charge may have been declined, please contact the bank that issued your card. If you don’t update
your credit card in the next 30 days, your Amazon Prime membership will be cancelled. To continue
to get unlimited One-Day Delivery, unlimited instant video streaming and more, please visit to log
in to your Prime account and update your payment information. We hope that you are able to
resolve this issue promptly. Warmest regards, Amazon.co.uk. Amazon.co.uk is a trading name
for Amazon. For further information about Prime, please refer to the Amazon Prime Terms and
Conditions: Please note: this email was sent from a notification-only address that can’t accept
incoming emails. Please do not reply to this message. This message was sent to: mage@mage-
net.net

email from order-update@amazon.co.uk To mage@mage-net.net,

Your order has been cancelled.

email from order-update@amazon.co.uk To mage@mage-net.net,

Your order has been cancelled.

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, This is Damien from Amazon

Executive
Customer Relations (Department)

. Thank you for taking the time to speak with me today. I
would like to apologise again for the poor experience you have had with the delivery of your orders.
I understand this has gone on for a much longer time than is acceptable and previous attempts to
assist have been unsuccessful. In the past, I can see that a note was added on to state you were
disabled, and further when I spoke with you previously, I added notes stating that you are disabled
and all parcels had to be handed to you and not left on the floor or outside. We have a recently
launched process in cases where delivery instructions are repeatedly missed. Prior to adding you to
this process, we had to take the steps I took in March and add a detailed delivery instruction, and
where that failed we can then add you in to this process. As discussed, with the process now in
place, any time you place an order, the delivery station manager is made aware of it on the date of
the delivery so they can brief the delivery associate on the fact that following the delivery
instruction is imperative, and this has been a robust process with great success. I am happy to
monitor your orders for a period until we are sure of success, and if you do have any further
issues, you can contact our managing director’s address directly – managingdirector@amazon.co.uk so
your contact will be passed directly to my team and not handled by anyone else. I hope you’ll
understand that we don’t compensate for issues such as this as we prefer to work to resolve
inconsistencies in our processes and those of our carriers, and as such the goodwill gestures issued
by myself this week and colleagues previously would be the most we could offer in this situation.
The £30 Gift card I applied on Monday remains in your balance if you would like to use it to
test the new process for your deliveries. I’m sorry that you felt the need to seek legal
advice in relation to this issue. Once our Legal Department receives notification of the
issue from your Solicitor, they will respond to them directly. Once again, I apologise for any
inconvenience this has caused you and I am truly sorry that your experience of doing business with
Amazon.co.uk on this occasion has been a negative one. Did I restore your trust in Amazon?
If yes, please click here: If no, please click here: Damien Purtell

Executive Customer Relations (Department)

Amazon.co.uk —-
Original Message: —- ————— 07/04/19 02:23:19 BST Your name:Daniel McMorrow
Comments: Your preferred phone number: 07725586509 Your Social Media Username: Daniel McMorrow
URL to message: https://twitter.com/AmazonHelp/status/1144164595227123712 What else would you like
us to know before we contact you? (Order/tracking number, preferred contact method, additional
details): http://www.mage-net.net/2015/09/15/amazon/ Monday i start legal action. Your last email is
rejected —————

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, This is Damien from Amazon

Executive
Customer Relations (Department)

. I tried calling this afternoon, but I was unable to reach
you. You should have a voicemail from me to confirm this. I wanted to let you know that I have
received an update from our delivery station, and we have now implemented a process which we have in
place for repeated egregious customer delivery issues. As such, going forward, whenever there is
a delivery to be made to you, our delivery station manager is notified and they will brief the
delivery associate on the importance of following the associated delivery instructions. The
instructions we have added are that you are disabled and cannot pick up packages. All deliveries are
to be handed to you directly, or placed where you request. I’m going to monitor your next few
deliveries to ensure that this process has been successful, and if not can take any remedial
actions. Please be assured that I will continue to work with you until we are certain you are
getting the delivery service that we would expect. As a gesture of goodwill I’ve applied a Gift
Card in the amount of £30.00 to your account. You can use this towards a future order on the
Amazon.co.uk website. You can check your Gift Card balance at any time by going to the “View
Balance” in the “Payment & GC” section of Your Account, or clicking the following link: For
more information on Gift Cards, visit the following link: Once again, I apologise for any
inconvenience this has caused you and I am truly sorry that your experience of doing business with
Amazon.co.uk on this occasion has been a negative one. Did I restore your trust in Amazon?
If yes, please click here: If no, please click here: Damien Purtell

Executive Customer Relations (Department)

Amazon.co.uk —-
Original Message: —- ————— 06/24/19 02:56:52 BST Your name:Daniel McMorrow
Comments: Your preferred phone number: 07725586509 Your Social Media Username: Daniel McMorrow
URL to message: https://www.facebook.com/photo.php?fbid=10157268350041753 What else would you like
us to know before we contact you? (Order/tracking number, preferred contact method, additional
details): 72+ hours no call… —————

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, This is Damien from Amazon

Executive
Customer Relations (Department)

. I wanted to let you know that I am still working on the
issue you have been experiencing with our delivery station. We have a process in place for issues
such as this, but due to the number of requests it can take some time for it to be implemented. I
have chased this today for you. As soon as there is an update, I will be in contact and we can
then monitor any deliveries made after this process has been implemented to be sure it was
successful. I look forward to being in contact again soon. Damien Purtell

Executive Customer Relations (Department)

Amazon.co.uk —-
Original Message: —- ————— 06/27/19 04:57:34 BST Your name:Daniel McMorrow
Comments: Your preferred phone number: 07725586509 Your Social Media Username: Daniel McMorrow
URL to message: https://twitter.com/AmazonHelp/status/1144164595227123712 What else would you like
us to know before we contact you? (Order/tracking number, preferred contact method, additional
details): you are ignoring me,, do you think this is wise? I have ask since saturday for a phone
call… —————

email from order-update@amazon.co.uk To mage@mage-net.net,

Your Amazon.co.uk order (#205-2220934-6689167)

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, My name is Damien Purtell and I work within Amazon

Executive Customer Relations (Department)

. I am sorry to hear that
you have continued to experience delivery issues after including delivery notes to state you are
disabled and require packages to be handed directly to you. I have raised this issue for
investigation with the delivery station and we have a process in place for instances such as this
where important delivery instructions are not being followed. I have initiated this for your
account, and as soon as it is in place I will be in contact with a further update. This can take up
to 3 – 5 business days, but I will ensure I personally follow up as soon as I have a response.
Thank you for your patience. Did I restore your trust in Amazon? If yes, please click here:
If no, please click here: Damien Purtell

Executive Customer Relations (Department)

Amazon.co.uk —-
Original Message: —- ————— 06/24/19 02:56:52 BST Your name:Daniel McMorrow
Comments: Your preferred phone number: 07725586509 Your Social Media Username: Daniel McMorrow
URL to message: https://www.facebook.com/photo.php?fbid=10157268350041753 What else would you like
us to know before we contact you? (Order/tracking number, preferred contact method, additional
details): 72+ hours no call… —————

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, This is Ace from Amazon. I’m sorry youre having difficulties with your delivery.
We’re sorry about this. We already have people looking into it and you can expect an update from us
by e-mail / phone call within the next 24 hours. We look forward to seeing you again soon.
Warmest regards, Ace Amazon.co.uk {EMAIL SIGNTURE
REMOVED}

email from ecr-amzl-support-priority@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, I am Ahmed Abdullah Zameer from Amazons

Executive Customer Relations (Department)

. Thank you for taking
the time to make us aware of this matter. We are looking into the issue you have raised internally
and I will aim to update you as soon as I receive a response to my enquiries from the relevant team.
We apologise for the inconvenience this has caused. Warmest regards, Ahmed Abdullah Zameer
Amazon.co.uk {EMAIL SIGNTURE REMOVED} —-

email from no-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, It looks like something caused our conversation to be disconnected. I’m really
sorry for the inconvenience. Unfortunately, I wasn’t able to gather enough information about your
problem to take action, so please contact us again so we can resolve this issue: I hope this
helps. We hope to see you again soon. Warmest regards, Dandy S. Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from account-update@amazon.co.uk To mage@mage-net.net,

Thanks for visiting Amazon.co.uk! Per your request, we have successfully changed your
password. Visit Your Account at Amazon.co.uk to view your orders, make changes to any order
that has not yet entered the shipping process, update your subscriptions, and much more. Should
you need to contact us for any reason, please know that we can give out order information only to
the name and e-mail address associated with your account. Thank you again for shopping with
us.

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, My name is Adil from the Amazon Management Team. Im very sorry to hear of the
distress caused by the incident involving one of our delivery associates. This individual driver
failed to meet the high service standard we set for our customers. Ive forwarded details of this
incident to the appropriate delivery provider, for your local area within Amazon Logistics, who will
investigate this, and take the necessary steps to ensure that this associate does not repeat this
behaviour in future. Id like to thank you for taking the time to make us aware of this matter and
assure you itll be treated with the utmost seriousness. I hope this helps. It was a pleasure
assisting you. Warmest regards, Adil J. Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hi Daniel, Thank you for getting in touch with us here at Amazon in regard to your complaint
against the driver who delivered the items purchased under order number: 204-0346549-0328315.
Sir, first and foremost, I’m sorry to hear that the driver just left the packages at the hallway
instead of following the delivery instructions to deliver them directly to your flat. Due to this, I
have submitted a notification to the driver that if possible, to turn back as soon as possible to
collect the items and redeliver them directly to your flat because you are unable to collect from
where they were left. Furthermore, i have submitted a driver behaviour complaint form to the
relevant team for not following delivery instructions and indicated in the form that you prefer to
be contacted through phone. I hope my efforts to resolve this issue has been satisfactory. I
genuinely appreciate your patience and understanding in this matter. It’s such a pleasure every time
a customer’s concern was being resolved and questions are being answered. I hope this works out and
cleared things up for you. Did I solve your problem? If yes, please click here: If no,
please click here: Warmest regards, Ivvson B. Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, My name is Chris, I am part of the

Executive Customer Relations (Department)

team here at Amazon.co.uk,
we spoke on the telephone earlier, thank you for taking the time to speak with me today. I was
glad to here that your deliverys are being carried out as agreed and that you are happy with the
outcome. We will close this off for now, but should you have issues with delivery’s again please
revert back and we will be happy help you. Did I restore your trust in Amazon? If yes,
please click here: If no, please click here: Chris Rowe

Executive Customer Relations (Department)

Amazon.co.uk —-
Original Message: —- Delivery Station: amzl-dsl-dig1@amazon.co.uk Tracking ID:
Q30174051904 Order ID: 206-3185620-3813128 Contact ID : A1JCD8O6BVG97O Customer’s
email (exact email address only): mage@mage-net.net Reason: Other Issue Summary: driver
deliver the parcel outside the customer’s house customer cannot lift the parcel it might be a old
person customer request the driver come back pick up the parcel and redeliver to him inside the
house

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Mr Mcmorrow, I’m sorry to hear that you’re not satisfied with the delivery service from
Amazon. We understand how frustrating this is for you, and the inconvenience this has caused.
We continually monitor our delivery service and take complaints of this nature very seriously. We’ll
replace any items lost or damaged during delivery at no extra charge. We realise this incident
reflects negatively upon Amazon.co.uk and the feedback you’ve provided will be used in reviewing the
delivery services we provide. Thanks for taking the time to contact us and to bring this to our
attention. I hope this helps. Did I solve your problem? If yes, please click here: If
no, please click here: Warmest regards, Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Hello Mr McMorrow, My name is Damien Purtell and I work within Amazon

Executive Customer Relations (Department)

and in this capacity your
complaint has been brought to my attention. Thank you for taking the time to speak with me this
afternoon. I would like to again offer my sincere apologies for the difficulties you have faced
with the delivery of your orders, and the lack of a resolution to date. I can see that we have
previously added a note to state you are disabled, and another note to state “HAND DELIVER TO CX”
but this is entered as an access code, and is not in great detail so neither of these options are
ideal solutions. We now have the option to leave detailed delivery notes and to save them
permanently, and this should ensure your orders are handed to you directly, and if not, then it
becomes a clear behavioural issue, which we can escalate to the delivery station. In cases where
there are any issues with deliveries going forward, I want to ensure you are able to get through to
me or a member of my team. As we don’t have an incoming phone line, and due to the setup of your
email, that will be slightly more difficult than usual, but to ensure you can reach us, I have put a
note on your account to state that if you report any packages being left on the floor, you are to be
transferred through to the

Executive Customer Relations
(Department)

team. The associate will then end the call and send your details through to us as
my colleague Luke in delivery support did which led to me contacting you today. If you need to, you
can direct any associate in Customer Service to read the note on your account. The delivery notes
can be added after dispatch, so I’ll watch your latest order, and once it is dispatched I’ll add on
the notes and confirm it to you via email, and I’ll monitor your next few orders just to be sure the
instructions are being followed correctly. As discussed, as a gesture of goodwill I’ve applied a
Gift Card in the amount of 50.00 to your account. You can use this towards a future order on the
Amazon.co.uk website. You can check your Gift Card balance at any time by going to the “View
Balance” in the “Payment & GC” section of Your Account, or clicking the following link: For
more information on Gift Cards, visit the following link: Once again, I apologise for any
inconvenience this has caused you and I am truly sorry that your experience of doing business with
Amazon.co.uk on this occasion has been a negative one. Did I restore your trust in Amazon?
If yes, please click here: If no, please click here: Damien Purtell

Executive Customer Relations (Department)

Amazon.co.uk —-
Original Message: —- Delivery Station: amzl-dsl-dig1@amazon.co.uk Tracking ID:
Q30174051904 Order ID: 206-3185620-3813128 Contact ID : A1JCD8O6BVG97O Customer’s
email (exact email address only): mage@mage-net.net Reason: Other Issue Summary: driver
deliver the parcel outside the customer’s house customer cannot lift the parcel it might be a old
person customer request the driver come back pick up the parcel and redeliver to him inside the
house

email from no-reply@amazon.co.uk To mage@mage-net.net,

Hi Daniel McMorrow, Thank you for setting up a new auto-delivery with Subscribe & Save.
——————————– DELIVER TO 110a SYLVAN AVE. SUBSCRIPTION Listerine TOTAL
CARE Clean Mint 1 Litre Quantity : 1 FIRST AUTO-DELIVERY BY Thursday, May 02 Prices go
up or down over time, but you’ll always get your applicable Subscribe & Save discounts on top of the
current price. Manage Subscriptions ——————————– Please note: This
e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please
do not reply to this message. Subject to Subscribe & Save terms and conditions go to

email from no-reply@amazon.co.uk To mage@mage-net.net,

Hi Daniel McMorrow, Thank you for setting up a new auto-delivery with Subscribe & Save.
——————————– DELIVER TO 110a SYLVAN AVE. SUBSCRIPTION NESCAF DOLCE GUSTO
Americano Bold Mo… Quantity : 1 FIRST AUTO-DELIVERY BY Thursday, May 02 Prices go up
or down over time, but you’ll always get your applicable Subscribe & Save discounts on top of the
current price. Manage Subscriptions ——————————– Please note: This
e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please
do not reply to this message. Subject to Subscribe & Save terms and conditions go to

email from no-reply@amazon.co.uk To mage@mage-net.net,

Hi Daniel McMorrow, We are unable to ship your upcoming Subscribe & Save auto-delivery.
——————————– There is an issue with the payment method for the subscription
below. Update payment information SUBSCRIPTION Head & Shoulders Classic Clean 2-in-1
An… ——————————– Please note: This e-mail message was sent from a
notification-only address that cannot accept incoming e-mail. Please do not reply to this message.
Subject to Subscribe & Save terms and conditions go to

email from payments-messages@amazon.co.uk To mage@mage-net.net,

Refund on order #206-5235569-xXxXxXx

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, A refund of 9.99 has been processed to your gift card balance in reference to your
order #206-5235569-2417933. To access your gift card balance, click Your Account at the top of our
website. Under ‘Payment & GC’, click View Gift Card Balance and sign in with your e-mail address and
password. When you place your next order, on the payment section of our online order form, you
should see that the gift card funds have been automatically applied to your order. If you don’t see
the gift card credit in the order cost summary, make sure the radio button is selected under the
words “You have 9.99 in gift cards or promotional credit available for use toward this purchase.
Would you like to apply it?” You won’t need to enter a claim code, as the funds are already in your
account. If you have any further questions, Customer Service can be reached by phone, e-mail and
chat 24 hours a day, 7 days a week using the link below: I hope this helps. We look forward
to seeing you again soon. Did I solve your problem? If yes, please click here: If no,
please click here: Warmest regards, Joey L Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from ecr-replies@amazon.co.uk To dmcmorrow@mage-net.net,

Hello Mr McMorrow, My name is Carlo from the

Executive
Customer Relations (Department)

team at Amazon UK. Ms Long has asked me to assist with your
email today. However I couldn’t find an Amazon.co.uk account under the e-mail address from which
you’ve written. For security reasons and to protect your privacy, we can only take action on an
account or send account information when the request comes from the e-mail address related to that
account. Please ensure you are contacting us from the email address associated with your account,
this is the only way to be certain that the request is coming from the account holder and that all
personal information is protected. We’re sorry for any inconvenience this causes. If you can’t
find the information you need from our Help pages, please write from the e-mail address associated
with your account or send your e-mail via the “e-mail” button found here: If you no longer
use the e-mail address you used when you first shopped at Amazon.co.uk, I’d strongly recommend
changing the e-mail address on file for your account. (As a security precaution, we ask that
customers change their e-mail addresses themselves directly on our website. This ensures that the
person requesting the change knows the password for their existing account, preventing any
unauthorised changes.) You can change your e-mail address by visiting Your Account, and
selecting “Login & Security”. For more information on changing your e-mail address or password,
please visit our Help page: We appreciate your patience with our security measures and hope
to see you again soon. Carlo

Executive Customer
Relations (Department)

Amazon.co.uk —- Original Message: —- Firstly if I worked
for Amazon I’d be embarrassed.After years of delivery problems being resolved I was starting to get
a positive attitude about Amazon.I have prime for the sole purpose of next day delivery.I have dash
buttons these make ordering my common items painless and they can be ordered by the people who look
after me, without giving access to my Amazon Account.I order a lot from Amazon I do Not always check
my email for each order. I have ordered this coffee several times before. It has always come within
a day or two of my order.This time a Estimate of 23 March – 8 April. Unacceptable.I want a prime
refund!I have removed my payment info from Amazon and will not be recommending Prime or Amazon to my
friends.Mr McMorrow

email from dmcmorrow@mage-net.net To customerservicesdirector@amazon.co.uk,

Firstly if I worked for Amazon I’d be embarrassed.After years of delivery problems being resolved I
was starting to get a positive attitude about Amazon.I have prime for the sole purpose of next day
delivery.I have dash buttons these make ordering my common items painless and they can be ordered by
the people who look after me, without giving access to my Amazon Account.I order a lot from Amazon I
do Not always check my email for each order. I have ordered this coffee several times before. It has
always come within a day or two of my order.This time a Estimate of 23 March – 8 April.
Unacceptable.I want a prime refund!I have removed my payment info from Amazon and will not be
recommending Prime or Amazon to my friends.Mr McMorrow

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Mr. McMorrow, I am Elmira from the Management Team at Amazon.co.uk Customer Service.
Further to our phone conversation, I am e-mailing you with the contact details for the Director of
Amazon.co.uk Customer Service: Email: customerservicesdirector@amazon.co.uk Please mark the
subject line for Ms Long’s attention. Postal Address: Ms Lidia Long Director of Amazon.co.uk
Customer Service, Amazon Customer Services, Waverley Gate 2-4 Waterloo Place Edinburgh,
Midlothian EH1 3EG United Kingdom If you would prefer to post a letter, rather than send an
email, please include your order number and email address in your letter. Please note that for
logistical reasons, queries sent by e-mail will be addressed sooner than those sent by traditional
post. Please allow 5-7 business days for a response to a query sent to Lidia Long, Director of
Amazon.co.uk Customer Service office, by post. We hope to see you again at Amazon.co.uk
Warmest regards, Elmira Amazon.co.uk {EMAIL SIGNTURE
REMOVED}

email from return@amazon.co.uk To mage@mage-net.net,

Return received for Dell 210-AFPG E2016H 20-Inch…

email from shipment-tracking@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Dispatch Confirmation Order #205-6222928-3324340

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, This is Sam from Amazon, it was a pleasure speaking to you on the phone today. I
understand that the original lead you received was not a UK compatible lead and you have ordered a
replacement monitor, I’m sorry for the inconvenience this has caused. I have checked the items
details on our system and it should be sent with a Type G plug (UK, Ireland), if for some reason you
do not receive the correct item please feel free to contact us for a return, however as an
alternative option I have applied a £5 promotional certificate to your account. This
promotional cert will not appear as a credit and instead will be deducted on checkout of an item
sold directly by Amazon.co.uk. Please find a UK Kettle lead sold by Amazon.co.uk linked below for
your convenience if you wish to use your promotional certificate on that.
+lead&refinements=p_36%3A-500%2Cp_6%3AA3P5ROKL5A1OLE I hope this helps. We look forward to
hearing from you again soon. If you have the time, please feel free to respond to the quick
survey below about the service I provided you today. Did I solve your problem? If yes, please
click here: If no, please click here: Warmest regards, Sam O Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, I’m sorry to hear that you received your ‘Dell 210-AFPG E2016H 20-Inch Monitor –
Black (1000:1, 250cd/m, 1600 x 900, 5ms, VGA/DisplayPort)’ in that condition. I’ve placed a new
order for the same item and it’ll be dispatched as soon as possible to the same address. There’ll be
no additional charge for your replacement order. The estimated delivery date for your replacement
order is between Wednesday, 13 February 2019 and Wednesday, 27 February 2019. To see the order
details of the replacement order, please visit Your Account at the top of any page on our website or
use the following link: Please note, as set out in our returns policy, you’ll need to return
the original item to us within 30 days of the date of this e-mail. If you don’t, we reserve the
right to charge the cost of your original order to the payment card you used for the order.
Please feel free to use the box the replacement comes in to return the original but make sure that
the address / barcode label is removed, or covered by the return label. If you haven’t opened the
package you’re returning, you can attach the returns label to the outside of the package. Please
click on the following link to be brought to your return label and follow the instructions provided:
If clicking on the link doesn’t work, please make sure you’re signed into the account you used to
place the order. Once you’re signed in, try clicking it again or copying and pasting it into your
browser’s address window. As the label advises a Royal Mail return, you can return the item(s) to
any Royal Mail Post Office located across the UK. You can find your most convenient Post Office
using the following link: http://www.royalmail.com/branch-finder If you don’t have a printer,
you can forward your return label to a friend to request that they print it for you. Click the link
above to access your label. Once your label is open, click on the “Don’t have a Printer, Send to
a Friend” button and follow the instructions. Alternatively, if you don’t have access to a
printer, please enclose a note with your order number. Wrap the parcel securely and post it to us at
the address on the returns label. I hope this helps. We look forward to seeing you again soon.
Warmest regards, Regina E Amazon.co.uk {EMAIL SIGNTURE
REMOVED}

email from payments-messages@amazon.co.uk To mage@mage-net.net,

Refund on order #204-5177777-xXxXxXx

email from ac-no-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, I’m sorry to hear about about not getting your parcel until now. I can see that
your order #204-5177777-3802747, Performance Health Wheelchair Wraparound Belt with Auto Buckle
(Eligible for VAT relief in the UK) was placed with a Seller on Amazon Marketplace. Items ordered
via Amazon Marketplace aren’t directly fulfilled by Amazon, and so the best option in this case is
to contact the Seller directly. I’ve sent an e-mail about this order to the Seller, Easier To, on
your behalf. I’ve specifically mentioned to update you with the detailed tracking status, and you
will receive a copy of this e-mail. Please allow Easier To up to 2 business days to reply to the
e-mail we’ve sent on your behalf, although in most cases you’ll receive a reply much sooner. It’s
possible that the Seller’s reply may be routed to the spam filters owned by your e-mail provider.
You can always see all e-mails between you and any Marketplace Seller using the Seller
Communications Manager via the following link: You can reply to the Seller directly if
required in the same way as you would for any other e-mail. Alternatively you can reply to the
Seller using the Seller Communication Manager by clicking on the link above. Just so you know, if
you have a problem with a Marketplace order, you can go to Your Orders and click Get help with
order; you’ll be asked to select the most appropriate issue, then we’ll let you know the quickest
way to solve the problem. In the unlikely event that the Seller doesn’t provide a satisfactory
response to your query, or if a response isn’t received within 2 business days, you may be eligible
to request a refund via the A to z Guarantee, for the full reimbursement of your total order cost.
You can go to Your Orders and click Get help with order; you’ll be asked to select the most
appropriate issue, and you can request a refund once the order is eligible. All Marketplace
orders are covered by our A-to-z Safe Buying Guarantee. You can visit the following page to learn
more: I hope this helps. We look forward to seeing you again soon. Did I solve your
problem? If yes, please click here: If no, please click here: Warmest regards,
Princess V. Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from auto-communication@amazon.co.uk To mage@mage-net.net,

Your e-mail to Easier To

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Amazon.co.uk Smile Order Confirmation Order #204-3225242-7932316
https://smile.amazon.co.uk/ref=TE_tex_h

email from no-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel McMorrow, The following Subscribe & Save items are due to be dispatched in the
coming week. Upcoming monthly delivery date: Friday, 2 November 2018 If you would like to make
subscription changes, cancel or skip this delivery, you may do so by visiting before Saturday, 27
October 2018. Estimated payment charge date: 28 October 2018 Add 4 more subscriptions by
Saturday, 27 October 2018 and save 15% off your entire Friday, 2 November 2018 Subscribe & Save
delivery. No commitments, no obligations and delivery is FREE. Please note that nappies count
towards your 5 items, but aren’t eligible for more than 5% savings except for Amazon Prime members.
To learn more, go to ——————————————————– Item(s) that
are being dispatched: Your Subscribe & Save discount: 5% Head & Shoulders Classic Clean 2-in-1
Dandruff Shampoo and Conditioner, 1000 ml Sold by Amazon.co.uk Quantity: 1 Subscribe & Save
price: 6.65 (after 5% discount) Regular price: 7.00 Subscribe & Save price of last delivery: 6.18
——————————————————– Delivery Address: Daniel McMorrow
{Disabled} 110a SYLVAN AVE. LONDON N22 5HY United Kingdom
——————————————————– When you sign up for a Subscribe & Save
subscription, the discount will be calculated off the Amazon.co.uk price for the item on the day
each order is placed. Therefore, if the price of the item increases or decreases, the amount you are
charged will also increase or decrease. Please note: This e-mail message was sent from a
notification-only address that cannot accept incoming e-mail. Please do not reply to this message.
Thanks again for shopping with us. ——————————————————–
Amazon.co.uk Amazon.co.uk is a trading name for Amazon EU S.a.r.l. (Luxembourg Registration Number
B-101818, VAT Number LU 20260743) and Amazon Media EU S.a.r.l. (Luxembourg Registration Number
112767, VAT Number LU 20944528). Each company is located at 5 Rue Plaetis, L-2338
Luxembourg.
Earth’s Biggest Selection https://www.amazon.co.uk
——————————————————–

email from order-update@amazon.co.uk To mage@mage-net.net,

Shipping update for your Amazon.co.uk order 204-9202751-8570715

email from return@amazon.co.uk To mage@mage-net.net,

Your refund for Kitvision 360 Immerse Duo Action….

email from return@amazon.co.uk To mage@mage-net.net,

Your return of Kitvision 360 Immerse Duo Action…

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Mr McMorrow, This is Shehana from Amazon Customer Support. Sorry for the
inconvenience caused to you. I understand the inconvenience this situation has caused and on this
occasion, I’d like to give you £10.00 Gift Card as a goodwill gesture, for use towards
your next Amazon.co.uk order. When you place your next order, on the payment section of our
online order form, you should see that the Gift Card funds have been automatically applied to your
order. If you don’t see this credit in the order cost summary, make sure the radio button is
selected under the words “You have £10.00 in gift cards or promotional credit available for
use toward this purchase. Would you like to apply it?” You won’t need to re-enter the original claim
code, as the funds are already in your account. I know this has been a disappointing experience
for you, therefore, I have also forwarded your complaint regarding the situation to the concerned
department to let them know about your experiences and I’ll make sure the appropriate people will
take necessary action. I want to assure you that we’ll continue working hard to ensure that you
receive accurate service, and to minimize the chances of anything like this occurring again. This
situation is not ordinary and these incidents are not typical of us. We are very serious when it
comes to our customer’s satisfaction and have a zero tolerance policy in this respect. One more
time we apologize for this error and would like to express our gratitude for the patience and
understanding you have displayed thus far. We hope to keep you as part of our valued customer base
for a very long time. We didn’t intend for this to happen and I hope you’ll give us another
opportunity to prove the quality of our service to you. We look forward to see you again.
Did I solve your problem? If yes, please click here: If no, please click here:
Warmest regards, Amazon.co.uk {EMAIL SIGNTURE
REMOVED}

email from payments-messages@amazon.co.uk To mage@mage-net.net,

Your AmazonSmile order 204-1223523-3346749 has been cancelled

email from payments-messages@amazon.co.uk To mage@mage-net.net,

Refund on order #204-8753575-xXxXxXx

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello, I’m sorry to hear that your ‘PHOEWON Strong Magnetic Door Stopper Metal Door Stop Heavy
Duty Door Catch with 3M Self Adhesive Conceal Screws Floor Mounted (White)’ did not arrive. A
refund of £9.99 has been processed to your gift card balance in reference to your order
#204-8753575-0836369. To access your gift card balance, click Your Account at the top of our
website. Under ‘Payment & GC’, click ‘View Gift Card Balance’ and sign in with your e-mail
address and password. For this inconvenience, we also issued a 10.00 credit to your account.

email from payments-messages@amazon.co.uk To mage@mage-net.net,

Your Amazon.co.uk order #204-1223523-3346749 with Mad Models will be cancelled if the seller does
not confirm dispatch

email from digital-no-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel McMorrow,
Thank you for shopping with us.We store all of the videos you buy from
Prime Video in Your Video Library

…………………………………………………………………. Order
Information:
Email Address: mage@mage-net.net Order Grand Total: 0.00
…………………………………………………………………. Order Summary:

Order #: D01-1118857-6728665 Item Subtotal: 8.32 Promotions: -8.32 Total Before VAT: 0.00
VAT: 0.00 …………………………………………………………………. Order
Grand Total: 0.00 ………………………………………………………………….
Bionic Woman – Season 1 Prime Video Sold by Amazon Instant Video Limited.
…………………………………………………………………. You can view your
receipt or invoice by visiting the order details page: You can review your orders in Your
Account at www.amazon.co.uk/gp/css/your-account-access/ref=TE_M1_ya. If you’ve visited the links
on this page and still have a question, please visit our online Help Department:
…………………………………………………………………. Purchase Details When
you buy a video you may watch and re-watch it as often as you like (subject to the limitations
described in the Terms of Use). You may stream a purchased video while connected to the internet (by
clicking the ‘Watch Now’ button) and access the video from Your Video Library on any other
compatible device. You may also download the video. Your digital order cannot be cancelled once you
have started watching or downloading the video. If you have any problems at all, please visit Prime
Video Help (www.amazon.co.uk/dv/help?ref_=TE_M1lf). Please visit the product detail page if you
would like to view or print additional product information. Additional restrictions may apply (as
provided in our Terms of Use). Content was sold by Amazon Instant Video Limited. Please note: this
email was sent from a notification-only address that does not accept incoming emails. Please do not
reply to this message. Thank you, once again, for shopping with us.
—————————————————————————- Amazon.co.uk
—————————————————————————- Earth’s Biggest
Selection Find, Discover, and Buy Virtually Anything

email from ac-no-reply@amazon.co.uk To mage@mage-net.net,

Hello, I’m writing to follow up on your conversation with Amazon Customer Service. Did I
solve your problem? If yes, please click here: If no, please click here: Warmest
regards, Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from ac-no-reply@amazon.co.uk To mage@mage-net.net,

Hello, I’m writing to follow up on your conversation with Amazon Customer Service. Did I
solve your problem? If yes, please click here: If no, please click here: Warmest
regards, Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from no-reply@amazon.co.uk To mage@mage-net.net,

Thanks for your Subscribe & Save order, Daniel McMorrow! Your subscription of Head & Shoulders
Classic Clean 2-in-1 Dandruff Shampoo and Conditioner, 1000 ml has been initiated. Your first
delivery will arrive by 3 Aug.. You Saved 5% When you sign up for a Subscribe & Save
subscription, the discount will be calculated off the Amazon.co.uk price for the item on the day
each order is placed. Therefore, if the price of the item increases or decreases, the amount you are
charged will also increase or decrease. Did you know that when you subscribe to 5 or more
items that arrive in the same month, you save 15% off on your entire delivery? Please note that
nappies count toward your 5 items, but aren’t eligible for more than 5% savings except for Amazon
Prime members. Amazon Prime members save up to 20% on nappies and baby food subscriptions by
subscribing to 5 products, compliments of Amazon Family. To learn more, go to Want to manage
your subscription online? If you need to check the status of your current order, visit Your Account
at From there, you can track your order by clicking ‘Your Orders’. You can make updates to
future Subscribe & Save deliveries–including your delivery schedule, item quantity, delivery
address, payment method, or invoice address–from Manage Your Subscribe & Save Items, located at
———————————————————– Subscription Details E-mail
Address:mage@mage-net.net Delivery Address: Daniel McMorrow {Disabled} 110a SYLVAN AVE.
LONDON, N22 5HY United Kingdom Invoice Address: Daniel McMorrow {Disabled} 110a SYLVAN AVE.
LONDON, N22 5HY United Kingdom Subscribe & Save Item: Head & Shoulders Classic Clean 2-in-1
Dandruff Shampoo and Conditioner, 1000 ml Sold by Amazon.co.uk Quantity: 1 Subscribe & Save
Delivery Schedule: Delivery every 3 months Payment Method: Sign in to see the payment method –
———————————————————– Where can I get help with
subscriptions? To learn more about managing your subscriptions at Amazon.co.uk, please visit our
Help pages at ———————————————————– Please note: This
e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please
do not reply to this e-mail. Thank you, once again, for shopping with us.
———————————————————– Amazon.co.uk Amazon.co.uk is a
trading name for Amazon EU S.a.r.l. (Luxembourg Registration Number B-101818, VAT Number LU
20260743) and Amazon Media EU S.a.r.l. (Luxembourg Registration Number 112767, VAT Number LU
20944528). Each company is located at 5 Rue Plaetis, L-2338 Luxembourg.
Earth’s Biggest Selection
https://www.amazon.co.uk

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello, I’m sorry to hear that you’re not satisfied with the service from Amazon Logistics. We
continually monitor the service provided by our carriers and take complaints of this nature very
seriously. Well replace any items lost or damaged during delivery at no extra charge and monitor our
carriers very closely. We realise this incident reflects negatively upon Amazon.co.uk and the
feedback you’ve provided will be used in reviewing the service provided by Amazon Logistics.
Thanks for taking the time to contact us and to bring this to our attention. Customer Service can
be reached by phone, e-mail and chat 24 hours a day, 7 days a week using the link below: I
hope this helps. Warmest regards, Jyoti S Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from account-update@amazon.co.uk To mage@mage-net.net,

Thank you for purchasing from Amazon.co.uk. Your recent order 204-3199523-1075511 entitles you to
a promotional reward which we have added to your account. This reward can be applied to your next
qualifying purchase. Additional information on this offer can be found here Congratulations!
You have a 2.99 Amazon Pantry FREE delivery reward in your account. Amazon Pantry is a new way to
shop low-priced everyday essentials and deliver household items nationwide, including popular items
from Whole Foods Market. Please redeem your reward here: The promotional reward must be used
by 31 August 2018. This offer is subject to these Terms and Conditions: Thanks again for
shopping with us. Amazon.co.uk . . . To learn more about managing your orders on
Amazon.co.uk, please visit our Help pages at Please note: This e-mail message was sent from a
notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

email from payments-messages@amazon.co.uk To mage@mage-net.net,

Refund on order #206-9891662-xXxXxXx

email from payments-messages@amazon.co.uk To mage@mage-net.net,

Refund on order #206-2521051-xXxXxXx

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello, I’m sorry to hear of the mix up with your order. On this occasion we do not require you
to return the original. You’re welcome to keep, donate or dispose of it – whichever option is most
appropriate and convenient for you. I’ve requested a refund for £12.00, 11.97,This will go
through within the next 5- 7 business days and will appear as a credit on your billing statement.
On the date the refund is completed, we’ll send you an e-mail confirming the date, amount and
payment details. After receiving this confirmation e-mail, you can view the refund details on the
Order Summary in Your Account (). Completed refunds will appear at the bottom of an individual order
summary page. I hope this helps. We look forward to seeing you again soon. Warmest regards,
Christine Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello, I’m writing to follow up on your conversation with Amazon Customer Service. Did I
solve your problem? If yes, please click here: If no, please click here: Warmest
regards, Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from digital-no-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel McMorrow,
Thank you for shopping with us. This content will be delivered
wirelessly to your device and will be stored in Your Kindle Library at
www.amazon.co.uk/gp/help/customer/display.html/ref=TE_M1YK?ie=UTF8&nodeId=200875610. Need help
downloading your book? Visit the following page and select your device:
www.amazon.co.uk/gp/help/customer/display.html/ref=TE_M1YKL?nodeId=200127470

…………………………………………………………………. Order
Information:
Email Address: mage@mage-net.net Order Grand Total: 0.00
…………………………………………………………………. Order Summary:

Order #: D01-0522889-6245458 Item Subtotal: 0.00 Total Before VAT: 0.00 VAT: 0.00
…………………………………………………………………. Order Grand Total:
0.00 …………………………………………………………………. Amazon EC2
Container Registry User Guide Kindle Edition Sold by Amazon Media EU S. r.l..
…………………………………………………………………. You can view your
receipt or invoice by visiting the order details page: You can review your orders in Your
Account at www.amazon.co.uk/gp/css/your-account-access/ref=TE_M1_ya. If you’ve visited the links
on this page and still have a question, please visit our online Help Department:
…………………………………………………………………. Please visit the
product detail page if you would like to view or print additional product information. You can
cancel this order within 14 days of the date of purchase and receive a refund. You can request a
cancellation by visiting or by contacting us: Please note: this email was sent from a
notification-only address that does not accept incoming emails. Please do not reply to this message.
Thank you, once again, for shopping with us.
—————————————————————————- Amazon.co.uk
—————————————————————————- Earth’s Biggest
Selection Find, Discover, and Buy Virtually Anything

email from no-reply@amazon.co.uk To mage@mage-net.net,

Dear Daniel McMorrow, Welcome to AmazonSmile. Amazon will now donate 0.5% of the price of your
eligible AmazonSmile purchases to Royal Hospital For Neuro-Disability when you shop at AmazonSmile
(). 2018 Amazon.co.uk, is a trading name for Amazon EU Sarl, for Amazon Media EU and for Amazon
Services Europe Sarl, all of which have their registered office at 5 Rue Plaetis, L-2338 Luxembourg.

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, My name is Shalini and I work within Amazon

Executive Customer Relations (Department)

within Amazon.co.uk and in
this capacity, your correspondence has been brought to my attention. I have received your email
outside of business hours hence I am replying via email. Firstly, please accept my sincere
apologies for the unfortunate issues you have experienced with the delivery of your order. I’ve
read your message and I was unable to locate the order you referred to in your email. We are
happy to help with any query you may have but we will need the order number or the name of the
item(s) you have ordered to do so. You can find the order number and carry out a number of actions
yourself such as track packages, change order details or arrange for a return of a product from the
‘Your Orders’ section of our website: You can also find further information about Amazon on our
Help pages: If you wish to contact us with more information, please reply to this email and
we will get back in touch with you as soon as we can. Alternatively, Customer Service can also be
reached by phone, e-mail and chat 24 hours a day, 7 days a week using the link below: Thanks
for allowing us to work through this issue with you. Did I solve your problem? If yes,
please click here: If no, please click here: Shalini

Executive Customer Relations (Department)

Amazon.co.uk —-
Original Message: —- This is a Phone contact, please refer to annotations for details.

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, My name is Waamiq from Amazon Customer Service. I am sorry that parcels are left
outside your doorstep. For future reference, When you place your order, you can select additional
delivery preferences if you dont think youll be available when your delivery is scheduled to arrive.
To choose delivery to a neighbour or safe place preference: 1.) Select the items youd like to
order, and proceed to checkout. 2.) On the Review Your Order page, click on the “Tell us where to
leave your package” link under the heading “What if I am not in?”. This link appears under your
delivery address. 3.) Enter details of your neighbour or select your safe place location. 4.) If
you’d like this delivery preference to be applied to all future orders to this address, check the
“Use these preferences for all future deliveries to this address” box. 5.) Click Save. Please
note that some orders wont be eligible for unattended delivery due to delivery restrictions. We
look forward to seeing you soon. Warmest regards, Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, My name is Ryan, I am part of the Management team here at Amazon.co.uk, we spoke on
the telephone earlier, I’m sorry to hear that you received your ‘AmazonBasics Security Safe 28 L
– Black’ in that condition. As promised, I have escalated this with Logistics and it should be
addressed within 48 hours. I’ve placed a new order for the same item and it’ll be dispatched as
soon as possible to the same address. There’ll be no additional charge for your replacement order.
The estimated delivery date for your replacement order is Saturday, 19 May 2018. To see the order
details of the replacement order, please visit Your Account at the top of any page on our website or
use the following link: On this occasion we do not require you to return the original. You’re
welcome to keep, donate or dispose of it – whichever option is most appropriate and convenient for
you. Any further questions, please reply back to this email directly or contact us on the number
below: +44 0 800 279 7234 – UK Free phone UK Customers International: +44 203 356 6212 –
charges may apply Yet again, sorry for any inconvenience caused. I hope this helps. Have a
lovely day. Warmest regards, Ryan M Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Thank you for your patience while we investigated the whereabouts of your Order
#204-3729633-7593954 Weve been advised by Amazon Logistics that this parcel was confirmed as
having been delivered successfully. To check your tracking details at any time, please visit Your
Account I hope this helps and we look forward to seeing you again soon. Warmest regards,
Kushagra Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, This is Shantoya from Amazon Customer Service, it was good talking with you today.
I’m sorry to hear that you havent received your order #204-3729633-7593954, even though tracking
says its been delivered. Ive contacted the carrier to investigate and help us locate your parcel,
we’ll contact you via email as soon as they respond with more information about your delivery.
Please be assured that as soon as we hear back from the carrier well contact you with an update. If
for any reason you havent heard back from us after 24 hours and the order hasnt been located please
get back in touch with us by replying to this e-mail. To view your tracking details at any
time, please visit Your Account: https://amazon.co.uk/youraccount I’m sorry to hear that you’re
not satisfied with the service from Amazon Logistics. We continually monitor the service provided
by our carriers and take complaints of this nature very seriously. Well replace any items lost or
damaged during delivery at no extra charge and monitor our carriers very closely. We realise this
incident reflects negatively upon Amazon.co.uk and the feedback you’ve provided will be used in
reviewing the service provided by Amazon Logistics. Thanks for taking the time to contact us and
to bring this to our attention. I hope this helps. Did I solve your problem? If yes,
please click here: If no, please click here: Warmest regards, Amazon.co.uk
{EMAIL SIGNTURE REMOVED}

email from digital-no-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel McMorrow,
Thank you for shopping with us.We store all of the videos you buy from
Prime Video in Your Video Library

…………………………………………………………………. Order
Information:
Email Address: mage@mage-net.net Order Grand Total: 4.99
…………………………………………………………………. Order Summary:

Order #: D01-1673217-9000607 Item Subtotal: 4.16 Total Before VAT: 4.16 VAT: 0.83
…………………………………………………………………. Order Grand Total:
4.99 …………………………………………………………………. Knight Rider
Season 1 Prime Video Sold by Amazon Instant Video Limited.
…………………………………………………………………. You can view your
receipt or invoice by visiting the order details page: You can review your orders in Your
Account at www.amazon.co.uk/gp/css/your-account-access/ref=TE_M1_ya. If you’ve visited the links
on this page and still have a question, please visit our online Help Department:
…………………………………………………………………. Purchase Details When
you buy a video you may watch and re-watch it as often as you like (subject to the limitations
described in the Terms of Use). You may stream a purchased video while connected to the internet (by
clicking the ‘Watch Now’ button) and access the video from Your Video Library on any other
compatible device. You may also download the video. Your digital order cannot be cancelled once you
have started watching or downloading the video. If you have any problems at all, please visit Prime
Video Help (www.amazon.co.uk/dv/help?ref_=TE_M1lf). Please visit the product detail page if you
would like to view or print additional product information. Additional restrictions may apply (as
provided in our Terms of Use). Content was sold by Amazon Instant Video Limited. Please note: this
email was sent from a notification-only address that does not accept incoming emails. Please do not
reply to this message. Thank you, once again, for shopping with us.
—————————————————————————- Amazon.co.uk
—————————————————————————- Earth’s Biggest
Selection Find, Discover, and Buy Virtually Anything

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, This is Danielle, the agent you spoke with today. It was a pleasure assisting you.
I’m sorry to hear that there’s been a misunderstanding regarding your recent Amazon Marketplace
order. I’ve checked this order and can see that its been cancelled by the Seller. I see that a
refund was initiated by your Seller for order #206-4348279-5526748 on 25 April 2018, in the amount
of 279.99, and appears to be processing normally. Please allow your bank between 5-7 business days
to process it. You should have received an e-mail informing you of this. In this case, a refund can
be considered an order cancellation by the Seller. We don’t have any insight as to why the Seller
cancelled this order. However, youre welcome to contact the seller for more information. To
contact your Seller, click the Your Account link on the top right of the Amazon.co.uk website, and
click the Your Orders button. Locate your order and click the yellow Contact Seller button. Please
allow up to 2 business days for the Seller to respond to your e-mail. I hope this helps. We look
forward to seeing you again soon. Did I solve your problem? If yes, please click here:
If no, please click here: Warmest regards, Danielle D Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from payments-messages@amazon.co.uk To mage@mage-net.net,

Refund on order #206-4348279-xXxXxXx

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello, I’m sorry to hear about the item you didn’t received. I can see that your order
#206-4348279-5526748 was placed with a Seller on Amazon Marketplace. Items ordered via Amazon
Marketplace aren’t directly fulfilled by Amazon, and so the best option in this case is to contact
the Seller directly. I’ve sent an e-mail about this order to the Seller, Waltons-Garden-
Buildings, on your behalf. I’ve specifically mentioned that the item is still nor delivered, and you
will receive a copy of this e-mail. Please allow Waltons-Garden-Buildings up to 2 business days
to reply to the e-mail we’ve sent on your behalf, although in most cases you’ll receive a reply much
sooner. It’s possible that the Seller’s reply may be routed to the spam filters owned by your e-mail
provider. You can always see all e-mails between you and any Marketplace Seller using the Seller
Communications Manager via the following link: You can reply to the Seller directly if
required in the same way as you would for any other e-mail. Alternatively you can reply to the
Seller using the Seller Communication Manager by clicking on the link above. Just so you know,
you can contact the Seller on any Marketplace Order directly by clicking the Your Account link at
the top of our site and then the Your Orders button. Click Contact Seller next to the relevant
order. All Marketplace orders are covered by our A-to-z Safe Buying Guarantee. You can visit the
following page to learn more: For further information on leaving Seller feedback please visit
our Help pages: I hope this helps. We look forward to seeing you again soon. Did I solve
your problem? If yes, please click here: If no, please click here: Warmest regards,
Resty Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from auto-communication@amazon.co.uk To mage@mage-net.net,

Your e-mail to Waltons-Garden-Buildings

email from payments-messages@amazon.co.uk To mage@mage-net.net,

Refund on order #206-8363838-xXxXxXx

email from auto-communication@amazon.co.uk To mage@mage-net.net,

Your e-mail to Longacres Garden Centre

email from auto-communication@amazon.co.uk To mage@mage-net.net,

Your e-mail to TV Stands & TV Mounts

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello, Thank you for taking the time to talk to us today. I’m sorry to hear of the issues
you’ve experienced with the Marketplace Seller. We at Amazon.co.uk take pride in our customer
service standards and believe that customers who purchase from the Marketplace should be treated
with the same degree of service as a customer who’s purchased directly from us. Even though your
purchase was made from a Seller, we realise that it may influence your decision to visit our website
again. I’ve sent an e-mail about your order for Mountright Floating Glass DVD
Player/Amplifier/Speaker Wall Mount 3 Shelf Shelves for Plasma/LED/LCD TV 30L WESTLAND JOHN INNES
ERICACEOUS COMPOST GARDEN PLANT SOIL CONTAINER to the Seller, TV Stands & TV Mounts Longacres Garden
Centre, on your behalf. Please allow 2 business days for the Seller to respond; in most cases,
you’ll receive a reply much sooner. You’ll receive an e-mail when the Seller responds to your query.
Please reply directly to the Seller when the response is received. You can also contact your Seller
directly by clicking the Your Account link at the top of our site and then the Your Orders button.
Click Contact Seller next to the relevant order. To leave transaction-based feedback with
ratings, first go to “Your Account” at the top of any page of our website. From Your Account, under
“Orders”, click the “Leave Seller Feedback” link. Locate the Marketplace order you wish to leave
feedback for and complete the feedback section. All Marketplace orders are covered by our A-to-z
Safe Buying Guarantee. You can visit the following page to learn more: If needed, you can
file a claim by clicking on the following link: & 206-6421975-8445939 You can also view the
e-mail that was sent to TV Stands & TV Mounts Longacres Garden Centre in Your Account at the
following link: It may also be helpful for you to know that you can call TV Stands & TV
Mounts by phone on: 01244544466 & for Longacres Garden Centre by phone on 01276486422. On a
personal level, I appreciate your patience, cooperation and understanding in this matter. It is our
privilege to have you as our valued customer & we want to make sure you are always taken care of.
I hope you appreciate my effort helping you today. We look forward to seeing you again. It was
indeed a pleasure helping you. Did I solve your problem? If yes, please click here: If
no, please click here: Warmest regards, Sachin. S Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from auto-communication@amazon.co.uk To mage@mage-net.net,

Your e-mail to Longacres Garden Centre

email from auto-communication@amazon.co.uk To mage@mage-net.net,

Your e-mail to TV Stands & TV Mounts

email from ecr-replies@amazon.co.uk To mage@mage-net.net,

Dear Mr McMorrow, Thank you for taking your time to write to us. My name is Joffy Thomas and I
work within Amazon

Executive Customer Relations
(Department)

. In this capacity your correspondence has been brought to my attention. I am
sorry to hear about the incident you have reported to us. I have checked your account details and
can see that these two are the orders which were delivered to resident as per your issue reported. I
have initiated an investigation with the carrier in question and I will aim to update you as soon as
I receive a response to my enquiries from the relevant team. Furthermore, I would request you to
update your delivery preferences by following the instructions below and specially mention in the
delivery preferences “NOT TO LEAVE PARCELS WITH NEIGHBOUR”: When you place your order, you can
select additional delivery preferences if you dont think youll be available when your delivery is
scheduled to arrive. To choose delivery to a neighbour or safe place preference: 1.) Select
the items youd like to order, and proceed to checkout. 2.) On the Review Your Order page, click on
the “Tell us where to leave your package” link under the heading “What if I am not in?”. This link
appears under your delivery address. 3.) Enter details of your neighbour or select your safe place
location. 4.) If you’d like this delivery preference to be applied to all future orders to this
address, check the “Use these preferences for all future deliveries to this address” box. 5.)
Click Save. Please note that some orders wont be eligible for unattended delivery due to
delivery restrictions. For Amazon Logistics deliveries, youll have the option to set a delivery
preferences even after your order has been dispatched. To choose a delivery preference for your
Amazon Logistics delivery, locate your order in Your Orders and click “Track Item”. On the progress
tracker page, click “Add delivery preferences”. Thank you for your patience. Did I solve
your problem? If yes, please click here: If no, please click here: Joffy Thomas

Executive Customer Relations (Department)

Amazon.co.uk —- Original Message: —- ————— 04/11/18 19:17:04
Your name:Daniel McMorrow Comments:Your preferred phone number: 07725586509; Your Social Media
Username: Daniel McMorrow; URL to message:
https://www.facebook.com/AmazonUK/posts/2430349007012548?comment_id=2430356223678493; What else
would you like us to know before we contact you? (Order/tracking number, preferred contact method,
additional details): I’ve said a million times next I do so In court. As a disabled man i am unable
to pick boxes off the flour. So under the Reasonable Adjustments section of the Equality Act 2010
I’m asking you to make adjustments and hand me the items.; —————

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello, I can see that your order #026-6548315-8057944 was placed with a Seller on Amazon
Marketplace. Items ordered via Amazon Marketplace arent directly fulfilled by Amazon, and so the
best option in this case is to contact the Seller directly. I’ve sent an e-mail about this order
to the Seller, UTRONIX LIMITED, on your behalf. I’ve specifically mentioned that to give you status
about the item .also if you have not receivE the item today you need a full refund Please allow
UTRONIX LIMITED up to 2 business days to reply to the e-mail we’ve sent on your behalf, although in
most cases you’ll receive a reply much sooner. It’s possible that the Seller’s reply may be routed
to the spam filters owned by your e-mail provider. You can always see all e-mails between you and
any Marketplace Seller using the Seller Communications Manager via the following link: You
can reply to the Seller directly if required in the same way as you would for any other e-mail.
Alternatively you can reply to the Seller using the Seller Communication Manager by clicking on the
link above. Just so you know, you can contact the Seller on any Marketplace Order directly by
clicking the Your Account link at the top of our site and then the Your Orders button. Click Contact
Seller next to the relevant order. In the unlikely event that the Seller doesn’t provide a
satisfactory response to your query, or if a response isn’t received within 2 business days, we
offer our A-to-z Safe Buying Guarantee for your protection. You can file a claim here:
All Marketplace orders are covered by our A-to-z Safe Buying Guarantee. You can visit the following
page to learn more: For further information on leaving Seller feedback please visit our Help
pages: I hope this helps. We look forward to seeing you again soon. Did I solve your
problem? If yes, please click here: If no, please click here: Warmest regards,
Shivetta S Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from auto-communication@amazon.co.uk To mage@mage-net.net,

Your e-mail to UTRONIX LIMITED

email from payments-messages@amazon.co.uk To mage@mage-net.net,

Refund on order #026-5826948-xXxXxXx

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello, As requested, I’ve deactivated your payment card ends with 0323. If you’d like to edit
or delete payment card details through Your Account simply follow these steps: 1. Click on the
Your Account link on our home page http://www.amazon.co.uk 2. Click on Payment Options and
enter in your e-mail address and password. 3. You’ll then see a list of your payment cards that
appear on your account. Simply click the appropriate drop-down arrow to expand the relevant card’s
details and you can then edit or delete as you wish. The next page will ask you to confirm your
request. Please note that any changes you make to your card information will only affect future
orders, and will not affect the payment of an existing order. … I’m sorry to hear that you
still havent received your order #026-7622893-0880330, even though the tracking says its been
delivered. The tracking indicates the order was delivered to at the following address: Daniel
McMorrow {Disabled} 110a SYLVAN AVE. LONDON N22 5HY United Kingdom We recommend checking with
your neighbours, members of your household, or if applicable, your workplace reception, to find out
whether theyve taken delivery of the parcel on your behalf. Occasionally, parcels that are at first
thought to be lost turn out to have been left with a neighbour or an out of sight location. If
you havent received your parcel by Friday, 30 March 2018 , please reply back to this email. We ask
that you wait until then because this order may reach you before a refund or replacement is
completed. We take full responsibility if any item becomes lost during delivery and we’ll be happy
to replace or refund if your order doesn’t arrive. Please note, the carrier will only require a
signature for delivery on certain types of parcels, making it easier and more convenient for you to
receive your order. If your order arrives in the meantime, you don’t need to contact us. I
hope this helps. We look forward to seeing you again soon. Did I solve your problem? If yes,
please click here: If no, please click here: Warmest regards, Blessy T.
Amazon.co.uk {EMAIL SIGNTURE REMOVED}

email from store-news@amazon.co.uk To mage@mage-net.net,

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from Amazon.co.uk please opt-out here: Terms and conditions apply. Click on the offer for
details of applicable products and terms and conditions. Offers are for a limited time only and
subject to availability. Discounts and savings on offers on products sold by Amazon.co.uk (excluding
MP3s) refer to savings against Recommended Retail Price (“RRP”) or our previous selling price, as
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please opt-out here: Terms and conditions apply. Click on the offer for details of applicable
products and terms and conditions. Offers are for a limited time only and subject to availability.
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Reference: 238125861 Please note that this message was sent to the following email address:
mage@mage-net.net

email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello Daniel, This is Ben from the Echo Customer Care, I hope you are doing great. I’m very
sorry about the issue you are having with your Smart Home devices and your echo device. First of
all let’s disable the skill in the Alexa app then, restart Amazon Echo, to do so, unplug the power
adapter from the wall outlet. You won’t lose your registration information or device settings (such
as your Wi-Fi network information). Then, plug power adapter into the wall outlet and wait for your
device to start up, once it does, re-enable the skill. If that doesn’t resolve the issue, let’s
try a factory reset of your device, which can solve intermittent problems. After you reset your Echo
device, you will need to set up the device again. To reset your Echo device: 1. Press and hold
the Microphone Off and Volume Down buttons at the same time until the light ring turns orange (about
12 seconds.) Then the light ring turns blue. 2. Wait for the light ring to turn off and on again.
The light ring then turns orange again and your Echo device enters setup mode. 3. Open the Alexa
app to connect your device to a Wi-Fi network and register it to your Amazon account. Then, wait
for your device to start up, once it does, re-enable the skill, and re configure your hue devices
from the Alexa app. For detailed instructions connecting Amazon Echo devices to Wi-Fi, go to:
If you still experience problems with your device, you can reach us using this link: We’re
available from 6 a.m. to midnight GMT, seven days a week. Thanks for using Echo.Hello, Did I
solve your problem? If yes, please click here: If no, please click here: Warmest
regards, Benyamin C —-

email from cs-reply@amazon.co.uk To mage@mage-net.net,

email from no-reply@amazon.co.uk To mage@mage-net.net,

Thanks for contacting us. We know you took time out of your day to get in touch so we will work as
fast as we can to get you an answer. The representatives handling your query will try their best to
reply in the next 6 hours. By the way, have you checked our Help pages? They contain answers to
most of your questions:

email from cs-reply@amazon.co.uk To mage@mage-net.net,

email from payments-messages@amazon.co.uk To mage@mage-net.net,

Refund on order #206-2747228-xXxXxXx

email from ecr-replies@amazon.co.uk To dmcmorrow@mage-net.net,

Dear Mr. McMorrow, The e-mail address you have written from dmcmorrow@mage-net.net is different
from the one we have associated with the order number you gave. I m replying with the information
you requested to the e-mail address associated with the Amazon.co.uk account from which you placed
this order. For security reasons and to protect your privacy, we can only take action on an
account or send account information when the request comes from the e-mail address related to that
account. Please ensure you are contacting us from the email address associated with your account,
this is the only way to be certain that the request is coming from the account holder and that all
personal information is protected. We’re sorry for any inconvenience this causes. For more
information on changing your e-mail address or password, please visit our Help page: We
appreciate your patience with our security measures and hope to see you again soon. Did I
solve your problem? If yes, please click here: If no, please click here: Joffy
Thomas

Executive Customer Relations (Department)

Amazon.co.uk —- Original Message: —- Firstly this 20 offer is insulting. I spend 000
and you make this “offer” However I knew Amazon wouldn’t have fixed a thing. A few day I used a
dash button to order mouthwash. It was delivered today and once again left on the door step!
Amazon don’t have a clue what they are doing. A senior director calls me to resolve This or I take
legal action for breach of Equally Act 2010 Mr McMorrow > On 16 Dec 2017, at a 14:36,
Amazon.co.uk <ecr-replies@amazon.co.uk> wrote: > > > > Your Account
Amazon.co.uk > Message From

Executive Customer
Relations (Department)

> Dear Mr. McMorrow, > > My name is Shalini and I work
within Amazon

Executive Customer Relations
(Department)

. > > Thank you for your patience while we have carried out an
investigation regarding your order #026-2637812-2018752 . > > I am e-mailing to update you
on the progress of our investigation into your complaint. I see that Amazon logistics driver made a
redelivery attempt to ensure that you receive the package. > > Further, for your future
deliveries If the packages are sent via Amazon logistics, I have sent a request to them to hand over
the packages to you in person. > > Please understand that, If you place orders with
different Sellers on Amazon Marketplace. Items ordered via Amazon Marketplace arent directly
fulfilled by Amazon. As the sellers ship the items through different third party carriers. On rare
occasions there can be errors with the instructions being passed to the delivery driver, however we
work closely with our carriers to resolve these issues and your feedback will enable us to improve
this service. > > In this situation, I would suggest you to contact the sellers and forward
them the special instructions . > > We conduct investigations with all the carriers we work
with to eliminate these issues, and ensure that parcels are delivered safely. > > I can see
this has been a negative experience, I would like to apologise for the misunderstanding caused and
as a goodwill gesture I have added 20 GBP gift card to your account. You can view your gift
certificate balance on the link below: > > > > Once again, I apologise for any
inconvenience this has caused you and I am truly sorry that your experience with Amazon.co.uk
regarding delivery has been a negative one. > Did I solve your problem? > Yes No >
>

email from store-news@amazon.co.uk To mage@mage-net.net,

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indicated. Discounts and savings on Amazon MP3s refer to savings against our previous selling price,
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subject to availability. Discounts and savings on offers on products sold by Amazon.co.uk (excluding
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indicated. Discounts and savings on Amazon MP3s refer to savings against our previous selling price,
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promotional e-mail is being sent from an e-mail address that cannot receive e-mails. If you have any
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HTML entry. REMOVED

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Dear Daniel McMorrow, Will you share your experience? Help the Amazon Marketplace community by
rating your transaction here: It’s easy–just click the “Leave seller feedback” link, pick a
rating, and add any helpful comments. Your input will help Amazon.co.uk and our sellers continually
improve the customer experience. Your rating will apply to this seller: – Displaypro If you
have questions regarding a transaction, we advise you to check with your seller for details. To view
your latest transactions, go to Your Account. www.amazon.co.uk/your-account Thank you for
purchasing from the Amazon Marketplace. ——————————————————-
Please note: This e-mail was sent from a notification-only address that cannot accept incoming
e-mail. Please do not reply to this message.
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reserved. We hope you found this message to be useful. However, if you’d rather not receive
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Refund on order #026-4499904-xXxXxXx

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%2Cn%3A1769609031 … ========== Amazon.co.uk Connect with Us On Facebook On
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============ AMAZON.CO.UK ============ Based on your recent activity, we thought you might be
interested in this. SODIAL(R) DHT11 DHT-11 Digital Humidity Temperature Sensor Probe Moudle For
Arduino PIC by SODIAL(R) Price: 1.46 … ========== Amazon.co.uk Connect
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Your e-mail to ConvertStuffUKShop.

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Hello Daniel, I’m sorry that Alexa takes 5 or 6 tries to respond to your request to set alarms,
timers and reminders. I’ll let our development team know about your experience so they can
investigate it further. You may also find these recommendations helpful: – Make sure your Echo
device is at least eight inches away from walls or other objects. If you have an Amazon Echo Dot and
you connect the device to an external speaker, make sure your Amazon Echo Dot is at least three feet
away from the speaker. – Rephrase your question or make the question more specific. For examples, I
recommend reviewing the “Things to Try” page here: However, I also request you to please restart
the device and try to command the same if still the issue persists. To restart Amazon Echo,
unplug the power adapter from the wall outlet. You won’t lose your registration information or
device settings (such as your Wi-Fi network information). Then, plug power adapter into the wall
outlet and wait for your device to start up. Your feedback helps us improve your experience with
Alexa. If you have additional suggestions for improvement, or you’re still having the issue with
your device, you can reach us using this link: We’re available from 6 a.m. to midnight GMT,
seven days a week. Thanks for taking the time to provide your feedback. We look forward to seeing
you again soon. Did I solve your problem? If yes, please click here: If no, please click
here: Warmest regards, Vignesh C. —-

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Dear Daniel McMorrow, Will you share your experience? Help the Amazon Marketplace community by
rating your transactions here: It’s easy–just click the “Leave seller feedback” link, pick a
rating, and add any helpful comments. Your input will help Amazon.co.uk and our sellers continually
improve the customer experience. Your ratings will apply to these sellers: – Pimoroni Ltd –
JuicEBitz A/V LTD. If you have questions regarding a transaction, we advise you to check with
your seller for details. To view your latest transactions, go to Your Account.
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Your e-mail to Maplin_Webdeals

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Dear Daniel McMorrow, Will you share your experience? Help the Amazon Marketplace community by
rating your transaction here: It’s easy–just click the “Leave seller feedback” link, pick a
rating, and add any helpful comments. Your input will help Amazon.co.uk and our sellers continually
improve the customer experience. Your rating will apply to this seller: – Huel – Human Fuel
If you have questions regarding a transaction, we advise you to check with your seller for details.
To view your latest transactions, go to Your Account. www.amazon.co.uk/your-account Thank you
for purchasing from the Amazon Marketplace.
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============ AMAZON.CO.UK ============ Based on your recent activity, we thought you might be
interested in this. sourcingmap E3JK-R4M12 Retroreflective Photoelectric Switch Sensor w
Reflector by Sourcingmap Price: 17.71 … ========== Amazon.co.uk Connect
with Us On Facebook On Twitter We hope you enjoyed receiving this message. However, if
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Terms and conditions apply. Click on the offer for details of applicable products and terms and
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Price (“RRP”) or our previous selling price, as indicated. Discounts and savings on Amazon MP3s
refer to savings against our previous selling price, or as otherwise indicated. Offers on products
sold by a Marketplace seller are subject to that seller’s terms and conditions of sale. See
https://www.amazon.co.uk/ for details. Amazon.co.uk is a trading name for Amazon EU Sarl, for
Amazon Media EU and for Amazon Services Europe Sarl, all of which have their registered office at 5
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Dear Daniel McMorrow, Will you share your experience? Help the Amazon Marketplace community by
rating your transaction here: It’s easy–just click the “Leave seller feedback” link, pick a
rating, and add any helpful comments. Your input will help Amazon.co.uk and our sellers continually
improve the customer experience. Your rating will apply to this seller: – First4Spares If you
have questions regarding a transaction, we advise you to check with your seller for details. To view
your latest transactions, go to Your Account. www.amazon.co.uk/your-account Thank you for
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Dear Daniel McMorrow, Will you share your experience? Help the Amazon Marketplace community by
rating your transactions here: It’s easy–just click the “Leave seller feedback” link, pick a
rating, and add any helpful comments. Your input will help Amazon.co.uk and our sellers continually
improve the customer experience. Your ratings will apply to these sellers: – Elecroweu – Mava
Sports UK If you have questions regarding a transaction, we advise you to check with your seller
for details. To view your latest transactions, go to Your Account. www.amazon.co.uk/your-account
Thank you for purchasing from the Amazon Marketplace.
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Dear Daniel McMorrow, Will you share your experience? Help the Amazon Marketplace community by
rating your transaction here: It’s easy–just click the “Leave seller feedback” link, pick a
rating, and add any helpful comments. Your input will help Amazon.co.uk and our sellers continually
improve the customer experience. Your rating will apply to this seller: – LERWAY Tech. If you
have questions regarding a transaction, we advise you to check with your seller for details. To view
your latest transactions, go to Your Account. www.amazon.co.uk/your-account Thank you for
purchasing from the Amazon Marketplace. ——————————————————-
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Dear Daniel McMorrow, Thank you for your recent purchase from Amazon.co.uk!
Did you know that you can help improve Amazon’s packaging by leaving feedback for your recent
purchases? It’s very easy – just click on the link below:
Need Help? If you have any trouble with the link above, you can rate your
shipment’s packaging by completing these steps: 1. Go to 2. You’ll be
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that this message was sent to the following email address: mage@mage-net.net Terms & Conditions:
We hope you enjoyed receiving this message. However, if you’d rather not receive future e-mails of
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be informed at check out if the items you have chosen cannot be shipped to your selected
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amazon.co.uk website: Amazon EU Sarl, a company registered in Luxembourg, Registration Number
B-101818, 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 20260743. Amazon MP3: Discounts and
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Luxembourg. VAT Number LU 20944528. Amazon.co.uk Marketplace platform: Products sold by a
Marketplace seller are subject to that seller’s terms and conditions of sale. See www.amazon.co.uk
for details. Amazon Services Europe Sarl, a company registered in Luxembourg, Registration Number
B-93815, 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 19647148. Amazon.co.uk is a trading name
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this promotional e-mail is being sent from an e-mail address that cannot receive e-mails. If you
have any questions and wish to contact us, click here: Reference 219127251

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Daniel McMorrow, what do you think? Please share your opinion with others on Amazon.co.uk.
Amazon Cloud Drive ~ Amazon.com Review this product
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Hello Daniel McMorrow, Thank you for shopping with us. Amazon Appstore for Android lets you
instantly download games and mobile apps to your Android device. You can manage your apps and the
Android devices connected to your account from Your Apps and Devices page at
www.amazon.co.uk/gp/mas/your-account/myapps/ref=TE_YAA
…………………………………………………………………. Order Information:
E-mail Address: mage@mage-net.net Order Grand Total: 0.00
…………………………………………………………………. Order Summary:
Details: Order #: D01-8153840-8197400 Item(s) Subtotal: 0.00
Total Before VAT: 0.00 VAT:
0.00 …………………… Grand Total:
0.00 …………………………………………………………………. Amazon Cloud
Drive Apps for Android Sold by Amazon Media E.U. Sarl
…………………………………………………………………. You can view your
receipt or invoice by visiting the Order details page: You can review your orders in Your
Account at www.amazon.co.uk/gp/css/your-account-access/ref=TE__ya. If you’ve explored the links
on that page but still have a question, please visit our online Help Department:
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Earth’s Biggest Selection Find, Discover, and Buy Virtually Anything
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email from cs-reply@amazon.co.uk To mage@mage-net.net,

Hello, I’m sorry but I couldn’t find an Amazon.co.uk account under the e-mail address “mage@mage-
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Please ensure you are contacting us from the email address associated with your account, this is the
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assistance, please reach us using this link: When you contact us, please make sure you have
the device and any additional accessories (such as the power adapter) with you. We look forward
to hearing from you soon. Warmest regards, Gayathiri G. —-

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Your e-mail to Capital Stores

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Refund on order #026-4903450-xXxXxXx

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Refund on order #026-6331384-xXxXxXx

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Refund on order #202-4057140-xXxXxXx

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A-to-z Guarantee Claim Decision for Order 202-4057140-1633952

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Your return of Targus AWE55EU Laptop Cooling…

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Daniel McMorrow: Because You Watched…

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Refund on order #206-1045492-xXxXxXx

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Your return of Case for Raspberry Pi and PiFace…

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Your A-to-z Guarantee Claim for Amazon.co.uk Order 206-1045492-7124315

email from auto-confirm@amazon.co.uk To mage@mage-net.net,

Thank you for your Amazon.co.uk gift card order! (Order #026-1422566-xXxXxXx)
———————————————————— Gift Voucher, Printable Amount: 50.00
Quantity: 1 ———————————————————— Subtotal: 50.00 Postage
& Packing: FREE VAT: 0.00 ——- TOTAL: 50.00 Please note: If this order is for a
printable gift voucher, you will receive a separate e-mail with a link to download your gift voucher
with shortly. To see the latest information about your order, please visit Your Account at: /your-
account Thank you for shopping at Amazon.co.uk! Please note: This e-mail was sent from a
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Hello, Our Customer Service department didn’t receive the e-mail message below. If you still need
help, please visit one of the pages below so we can quickly provide you with additional information
or give assistance via e-mail or phone. Your Account provides quick access to open and completed
orders and other account information. Use the Help search to quickly find the information you
need. Copy the message below into our contact form to send us an e-mail. If you’d rather talk
to us on the phone, select “Phone”. We look forward to hearing from you.
——————————————————————————–To: cs-
reply+AQJEQ3V6J9AU9@amazon.co.uk From: Daniel McMorrow Subject: Re: Your
Amazon.co.uk Enquiry Hello, I once again can’t setup what items to purchase with the dash button!
When I try and select “Add a product” I get I’m using iPhone and the latest Amazon app Daniel
> On 1 Mar 2017, at 13:24, Amazon.co.uk wrote: > > >
> Your Account Amazon.co.uk > Message From Customer Service > Hello Daniel, > > This is Tazz
from Amazon Dash Support, I hope this email finds you well. Please accept my apologies for the delay
in correspondence. > > I have received some feedback from the technical team investigating your
query and they have asked the following questions: > > – Are there any error messages showing
when you try to make a purchase with the Dash button? If so, which error messages are being
displayed? > – How far are you able to move through the purchasing process before you notice the
error? Are you able to navigate to last screen to select and item or does the error occur before
this? > > If you wish to contact us with the above information, you can do so by responding to
this email. Should you require any further assistance, please let us know. > > I hope this helps.
We look forward to hearing from you. > > Warmest regards, > Tazz A > {EMAIL SIGNTURE REMOVED} > > Amazon.co.uk

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Daniel McMorrow: Because You Watched…

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Refund on order #026-7082574-xXxXxXx

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Daniel McMorrow: Because You Watched…

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Refund on order #205-5846307-xXxXxXx

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Daniel McMorrow: Don’t forget Cyber Deals Week starts on Monday!

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Thank you for purchasing from Amazon.co.uk. Your recent order 206-8203723-1523521 entitles you to
a promotional code that you can apply on your next qualifying order. Your promotional code: XNZW-
QHR8YK-NN9ZGX Additional information on this offer can be found here 1. To redeem the Offer
add Norton Security Attach (1 User, 5 Devices) () to your Shopping Basket. 2. When youre done
shopping, click the Proceed to Checkout button and enter the promotional code in the Gift Cards and
Promotional Codes box at checkout. The Offer will then be applied to your total customer order value
at checkout, reducing the price of the Promotional Item to 19.99. If you checkout with more than
one unit of the Promotional Item in your basket, the discount will only be applied to one of the
Promotional Item units in your basket. The promotion code must be used by 16 February 2017. This
offer is subject to these Terms and Conditions: Thanks again for shopping with us.
Amazon.co.uk . . . To learn more about managing your orders on Amazon.co.uk, please visit our
Help pages at Please note: This e-mail message was sent from a notification-only address that
cannot accept incoming e-mail. Please do not reply to this message.

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Thank you for purchasing from Amazon.co.uk. Your recent order 206-4969315-8965922 entitles you to
a promotional credit which we have added to your account. This credit can be applied to your next
qualifying purchase. Additional information on this offer can be found here Thank you for
purchasing a new Amazon Fire TV, Fire TV Stick or Fire tablet. You have received promotional credit
of 2 toward the purchase or rental of a movie or TV show from Amazon Video. The promotional credit
has already been added to your account. You can use your promotional credit on your device or on the
Amazon Video page located at After your purchase, you can confirm that your credit was applied by
checking your order confirmation, which will be sent to you by e-mail. This promotion is limited to
one promotional credit per customer. The promotional credit must be used by 24 June 2017. This
offer is subject to these Terms and Conditions: Thanks again for shopping with us.
Amazon.co.uk . . . To learn more about managing your orders on Amazon.co.uk, please visit our
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Your return of 4x Andiamo Self-Adhesive Felt…

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Your Prime membership and more…

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Refund on order #026-6804781-xXxXxXx

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Prime Day is 12 July – Try Prime and enjoy Prime exclusive deals

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Auto-confirmation Amazon.co.uk has received your e-mail

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Refund on order #202-9091961-xXxXxXx

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Daniel McMorrow: Latest deals and offers

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Refund on order #203-3243648-xXxXxXx

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Refund on order #204-3637017-xXxXxXx

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Greetings from Amazon.co.uk, We wanted to notify you that an Amazon.co.uk Gift Card you sent has
been received on 28 January 2016. Details: Order #202-0547267-xXxXxXx from 28 January
2016 Sent to: andrew33haynes@hotmail.com Message: Please note: This e-mail was
sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to
this message.

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Thank you for your Amazon.co.uk gift card order! (Order #202-0547267-xXxXxXx)
———————————————————— Gift Voucher, E-mail Delivery Send
to: andrew33haynes@hotmail.com Design: Happy Birthday (Coloured Balloons) Amount: 30.00 Quantity:
1 ———————————————————— Subtotal: 30.00 Postage & Packing:
FREE VAT: 0.00 ——- TOTAL: 30.00 Thank you for shopping at Amazon.co.uk!
Please note: This e-mail was sent from a notification-only address that cannot accept incoming
e-mail. Please do not reply to this message.
———————————————————— Amazon.co.uk Earth’s Biggest
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Refund on order #203-5702996-xXxXxXx

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Refund on order #203-5702996-xXxXxXx

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Refund on order #203-5702996-xXxXxXx

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=?ISO-8859-1?Q?Get_=A33_credit_for_Amazon_Instan?= =?ISO-8859-1?Q?t_Video_+_more_in_DVD_&_Blu-
ray?=

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HTML entry. REMOVED

Bad But Good

So yesterday I was looking over mopedendtoend.co.uk and remembering with great fondness my fantastic time at RHN.

[schema type=”organization” orgtype=”Organization” url=”www.rhn.org.uk” name=”Royal Hospital of Neuro-disability” description=”A fantastic place. ” street=”West Hill” city=”London” state=”Putney” postalcode=”SW15 3SW” country=”GB”]

Don’t mistake me, the reasons for me being at the RHN where (and still are) a total nightmare.
But the RHN made accpting being disabled…Easy? (That make sense ?)

They promote my independence and encouraged me to try eachday.

ESA

ESA is one of two benefits I get.

For 3years I had to fight to go back to work. I ask endless streams of people for help in going back (Minister for Disabled People, Local MP,NHS Employers, Chief Exec (of my trust), Chairman (of my trust), GMC, CQC, ICO & The NHS Equality and Diversity Council (EDC)

In the end work won and I resigned.
The Benefit of me going back to work is not just finical, its social & physical.

I was given no support for going back to work. Work insisted I was unfit for work. After 3 years maybe I belive them?

iain-duncan-smith-cut-disabled-5991605
IDS

 Question: Should disabled benefits be cut? Answer: 92% No

 

Minister for Disable People

  1. I don’t normally lower myself to juvenile name calling, but how this tit ever got the job of Minister For Disabled People is more proof that Mr Cameron is having a mental break down – no doubt caused by his endless lies.

So in Parliament we’ve had… Esther McVey, Mike Penning, Mark Harper and now Justin Tomlinson

  • Voted very strongly against raising welfare benefits at least in line with price
  • Voted strongly for reducing housing benefit for social tenants deemed to have excess bedrooms (“bedroom tax”)
  • Voted very strongly against paying higher benefits over longer periods for those unable to work due to illness or disability

So he clearly understands the difficulties faced by disabled people.
Other voting record…A selection of Justin Tomlinson’s votes

As a disabled “young” man I like to state this man does not in anyway represent me.

Ministers

I wrote to both Mike Penning & Mark Harper (here) as Minister For Disabled People and got a lovely letter back saying the Minister was too busy.

Bedroom Tax

I’m subject to this “tax” and it purpose is valid. Free up larger social housing where under occupied.
I’m sure no one could argue this is unacceptable. However i’ve been trying to move for over three (3) years – with no success.
I’ve been offered places with stairs. Due to being in a wheelchair stairs are unacceptable.
I was talking with a friend (not sure who or why) but a better “tax” would be if you turned down an acceptable property this would then be a “fine” for not moving, rather than a blanket tax.

UPDATE

minister-for-disabled-people-justin-tomlinson-mp-explains-welfare-changes

His first artical with no content at all. There a re no views or explanations on the welfare cuts. He’s simply repeats the Torie line of “Making work pay”There was nothing on the claim “The welfare cuts have hit disabled people harder”disabled-people-the-hardest-hit-in-welfare-reform

He invites artical ideas from readers…

This is my first article for Able Magazine and I want to use this platform to talk about the real issues that affect disabled people. If any readers have a specific topic that they want to hear about then please feel free to contact the Magazine – or me directly via Twitter – with your suggestion. You can find my profile @MinisterDisPpl

My few ideas… Bedroom Tax, Access to Work, Disability Confident, Two Tick, Why someone with his voting record (see above) would make a bad Minister for Disabled People or the BIG one why referring to non-disabled people as “normal” makes you a brain dead tit… And totally unfit for public office.

UPDATE

So Debbie Abrahams appointed as shadow minister for disabled people
This is a good appoitment and I look forward to the carnage.

UPDATE

I’ve said before (and I’ll say again) as a disabled “young” man this tit does represent me in any way.
Having said that the BBC news to clarify where the 14,000 figure came from because either the DWP are doing stuff without regard for the consequences or he lied.

UPDATE 2

So I searched ablemagazine.co.uk and found 1 Article so saying…

…I want to use this platform to talk about the real issues that affect disabled people.

he meant what exactly….

UPDATE

I discovered the name change for The Minister for Disabled People to Parliamentary Under Secretary of State for Disabled People
I’m not sure removing Minister from his title was the best move. It now sounds very clinical. My big issue its its got legal motivation behind it…
Title

UPDATE

I have no words!

UPDATE

Justin Tomlinson - Minister for Disabled People

hotpoint

on my Washing Machine broke :(

Not all was lost I had INSURANCE – With Currys Whatever Happens. (A TOTAL waste of money)

So after far too much effort to get call logged, In witch I gave them the fault code. They booked a visit.

on day of visit I got a voicemail from the engineer – He can’t park. Will be another day.
Now there is a HUGE Currys car-park next door and I could have let him park downstairs. However he never asked.

On re-visit (he parked in Currys) he took a look did a few things, and said he needed a part.
This indicates to me the fault code is a total waste of time.

I’ve worked in IT since I was 17. With all GOOD suppliers you give them the fault code and they identify the issue. This is cheaper than sending an engineer to diagnose the problem and another to fix it.

On re-re-visit (he parked in Currys) today 9 days after reporting the issue. The engineer came to fix it, he had the part was here maybe a hour. He said it was all fixed – I had no reason to doubt this.

My carer came at 1300 (as I can’t load the machine on my own) and we put in my trousers (am currently in shorts) AND it failed! “No Water Supply”

I’m a disabled young man who is quite dependant on his washing machine. I’ve got bed sheets soaked in urine that will probably need to be thrown away.
Currys maintain

@knowhowtohelp: @danielmcmorrow HI Daniel, currently we would not issue a refund as we are repairing the unit as per the T&C’S of the agreement >Ollie.

While this is fantastic it’s not helpful!

employment 

TUC have written a report about Disability & Employment…
Having spent 3 years fighting for my job here’s my take…

Access To Work

Having had the misfortune of talking with these people I can honestly say they don’t have a clue.
It was recommended to me to get a taxi or use Public Transport!
The also had an undocumented requirement of a start date.
That lead to a catch 22. As my former employer wanted the involvement of AtW before giving a start date.
AtW would do nothing without start date.

Fit Note

While an employer can IGNORE this the whole system has been built on quicksand.
I was found fit twice once by by GP and once by a occupational therapist found by my employer.

Until employers see the person not the disability nothing will change.

Equality Act & PSED

There are official ‘checks’ so until a complaint is made nothing is done.
My former employer (A Hospital) produced a risk assessment of the ‘area’ iid be expected to work in. The only thing this assessment proved is the failed to accommodate any disability.

TwoTick two tick

A PR Stunt by JobCentre Plus its unmanaged and completely pointless.
The scheme has no way to compare to business with Two Tick.
Once awarded there is no mechanism for it to be removed, allowing a business to portray disability awareness.

freedom

Just got “freedom pass” renewal form. 99% of the questions as you would expect are stupid and offensive!
But…

9. Conditions which would prevent you from obtaining a driving licence
Are you someone who has been, or would be refused a driving licence under part III of
the Road Traffic Act 1988.
It asks for written evidence dated within the last 12 months.

I have no knowledge of the Road Traffic Act 1988 – So how the hell can I answer that!

dns

DWP has repeatedly missed deadlines, but has begun insisting that if and when it finally produces a late comment – even if produced hours after stories have been sent out to subscribers and have been published – DNS should update its website to show the government’s response

dwp-carries-out-threat-to-ban-questions-from-disability-news-service

So the DWP who are responsible for a number of benefit related death, will no longer answer questions FROM ONE OF THE BEST DISABLE NEWS SOURCES

QUESTION

If the BBC or Other news service published an article would the DWP expect them to announce and update or defence from DWP

To
Department for Work and Pensions

Subject
Freedom of Information request – News About DWP

Dear Department for Work and Pensions,

Based on.
http://www.disabilitynewsservice.com/dwp…

Under Freedom of Information I ask…

a. How many news articles both online and print have the DWP been
notified about?
a.1 Where you informed of a publish date, or cut of date for
response?
b. How many responses to above articles did DWP submit?
c. How many responses were outside the dates given in A and A.1?
d. Would the DWP apply the same policy of ignoring questions to any
other news service for example the BBC or Sky News?
e. Where is the official DWP policy on News services?

Yours faithfully,
Daniel McMorrow

For compilation I have add the DWP response to my FOI Request. FOI 1621 Response.PDF
The full What Do They Know https://www.whatdotheyknow.com/request/news_about_dwp#incoming-659289