Tado are useless! They don't have a clue about customer service or use oh home automation.
In my search for Home Automation, I’ve had to accept a few annoying things. Hue needs a free Cat5 port on my router, the automatic window opener makes a sound when it opens.
Tado has been a nightmare from the start. I was unclear what I needed so ask Tado.
Hello, I’m disabled and need a quote for a thermostat, and 4 radiator valves. I also need info n warranty and support.
A “custom” quote comes back, with everything.
As I’m disabled I add “Profissional Install”
My Tado kit arrives. But no Install date, so I Call. To be told you set everything up first then get an install date.
Now I disabled, my dexterity is poor. I told them I was disabled, they only said to add “Profissional Install”
Ever since I installed tado every few weeks the batteries in each unit need to be replaced.
I am physically unable to do this.
During the summer the heating never comes on, but recently when my Wet room comes on, the radiator in the Loung as gets warm as well.
Trying to contact Tado Support is impossible!
The Tado system was miss-sold it is not fit for purpose.
