Your complaint about your broken hoist
Your complaint about lack of repairs to your hoist, ref: LBH/9055219
- Submitted
- Acknowledged
- Acknowledged Response
- Actual Response
The acknowledgment states the reference number is LBH/9060319
The response states the reference number is LBH/9055219
So complaint was late based on Response date in the acknowledgment. It innocently advises of stage two aka wrong template and did not address a single question i raised when submitting the complaint.