poor communication and lack of promised updates regarding ongoing complaints and issues,

If you are unhappy with my response, you can ask our Feedback & Resolutions team to review your complaint at the second stage of our internal complaint’s process. Please let the team know what your desired outcomes are, this normally must be done within six months of the response. Their contact details are: Email: S2Complaints@Haringey.gov.uk.

On 27th May 2026, Tracy Park wrote to Mr McMorrow explaining that she would act as a main point of contact to help ensure communication was more coordinated and supportive. The email also advised that complaint correspondence would continue to be managed through the appropriate complaints channels and stated: [...]
Since that time, several of the issues raised by Mr McMorrow have continued to form part of ongoing formal disputes, including those that sit with our legal department. The matters referenced in your complaint substantially overlap with issues that have been progressed through the Council's legal processes. As such, information gathering, responses and updates have necessarily been coordinated through the Council's Legal Services team to ensure that information provided remains accurate, consistent, complete and reflective of the most up-to-date position. This approach helps avoid conflicting information being issued through multiple channels while formal matters remain under consideration.