com_11055

  • Submitted
  • LATE No Stage One Acknowledgement
  • Response Due
  • Response Actual
  • No Stage Two for Adult Social Care (ASC) Complaints

Background

Since 1 September 2016. I have never paid Council Tax.
Every year I get two letters.
  • Council Tax Reduction Calculation: The official assessment determining your eligibility and the exact amount of financial support or discount knocked off your bill based on income and household circumstances.
  • Council Tax Bill: The final annual demand notice reflecting the total charge for your property band, minus any calculated reductions, showing your net balance and monthly installment amounts.
The Council Tax Bill is £0.00 so the Council Tax Reduction Calculation is the math of the reduction. I’ve never really understood the Reduction Calculation but as I never had a bill it was less stress to accept the Calculation.

Acknowledgment

Was Acknowledge on 1982-10-09 00:00:00 by XXX
The Acknowedgement refers to appropriate officer but fails to identify this person, so questions of appropriateness need to be raised.
The acknowledgement faile to state is the Complaint was an ASC Complaint or not.

Response

Was Acknowledge on 2026-06-19 12:33:00 by Vicky Murphy

The response was received AFTER the deadline set in the Acknowledgment


Advocate

No advocate exists within the Haringey Council for this type of complaint ASC complaints

Ombudsman



Outcome

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