Your complaint about Complaint regarding NRS COM/4771

This complaint was about the lack of update(s) from Haringey Council about the equipment provider NRS
Technically the complaint was initially submitted 24 September 2025, 13:48
I chased on 9 October 2025 12:43
I received a perfunctory response 9 October 2025 13:02
When you become disabled you end up with extra equipment. Some like my shower chair are not critical, while broken would be annoying it would only result in being unable to take a shower.My sarah plus hoist would be DEVASTATING I would be unable to stand, so could not do anything.

The response was procedural evasion Haringey Council. It was a combination of disregarded the core systemic failure and ignoring the actual reason for the complaint.

No advocate exists within the Haringey Council for normal ASC complaints

To date, Haringey Council has faced zero regulatory or administrative consequences for this breakdown in service delivery. This complete absence of independent accountability serves only to reinforce systemic negligence, ensuring that institutional complacency remains unchallenged while vulnerable residents bear the operational risks.